Magic Soul Food

Review summary

1. M

   Mikesha

   Dallas1 review

   1.0

   Dined on 22 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Trash . Food salty .waitress pants see through . Unprofessional
   

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2. T

   Travis VIP

   Atlanta12 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant did not disappoint! The food was great and the restaurant vibe was amazing! We enjoyed the music (all clean) that was played for V-Day. I ordered the chicken and waffles which were delicious🤩 We will definitely go back for brunch next week.
   

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3. A

   April

   Atlanta5 reviews

   3.0

   Dined on 19 January 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Waited about 35 mins for food, and when it did come out it was only a partial order. After we completed our meal (15 mins later) the waffles came out. No refill on waters. Salmon and grits was good and so was the shrimp and grits. I give the food 4 stars service wasn’t so great.
   

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4. K

   Kendra VIP

   Atlanta11 reviews

   5.0

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was good and it was the end of night and it still tasted great!
   

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5. w

   wendy

   Las Vegas5 reviews

   5.0

   Dined on 4 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent customer service and great food. We will definitely be back again.
   

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6. R

   Renee

   Atlanta1 review

   5.0

   Dined on 20 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was very good! The restaurant was clean and the atmosphere was nice! The servers were very attentive and the manager was very welcoming.
   

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7. R

   Regina

   Alabama2 reviews

   1.0

   Dined on 12 October 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   We arrived 25 minutes early for our anniversary dinner on Saturday. The establishment wasn't too busy, so we were seated right away. The waitress was nice as she took our drink, appetizer, and entrée orders. She brought our drinks right out. THAT was the last time she stopped at our table. 1 hour and 43 minutes later, and we still had nothing but watered down tea and lemonade on our table because the ice had melted. We left after the family that came in 45 minutes after us received their appetizer before we did. I was so disappointed because the reels I've seen for the restaurant were so appealing. Please look at your cameras at the only couple sitting at the front window waited with the exact description of what I just relayed in this review. (Oct 12 @ 5:50pm) I'm still apologizing to my husband because this was our anniversary date night.
   

   Magic Soul FoodResponded on 25 October 2024

   My name is Shawn the Owner of Magic Soul Food. This review was upsetting to me. For years I’ve worked very hard on customer service and from your experience you guys didn’t get it. Situations like this is not acceptable or tolerated. I could only imagine how you guys felt. Yesterday was my anniversary and I put myself in your shoes and felt twice as bad. All I personally ask is for another chance to show you guys what you experienced is not what I worked over 20 years for. I offer you guys a complimentary dinner date out on us. I’ll be your personal chef for the night and I promise you a date you will always remember. Please contact me at 4706791086 and ask to speak with shawn & leave a contact number so I can set things up for you guys. Thank you for your time & I hope to see you soon
   

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8. OT

   OpenTable Diner

   Richmond1 review

   1.0

   Dined on 18 May 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Restaurant closed down when said on open table and online was open. Drove 50 mins for nothing. To see a no work order sign on door.
   

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9. OT

   OpenTable Diner

   Atlanta1 review

   3.0

   Dined on 12 May 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Went here for Mothers Day so that probably had a lot to do with my bad experience… Ordered food and waited an hour and a half before the food arrived.
   

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10. OT

    OpenTable Diner VIP

    Nashville1 review

    5.0

    Dined on 6 May 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was good. Service was even better. Stumbled upon comedy night & had a blast.
    

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