Malibu Beach Grill

Review summary

1. A

   Adrianne

   Western NC

   1 review

   3.0

   1 review

   Dined on 2 December 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Ordered the sirloin. I would definitely order it undercooked than what you want. It came out the next higher level. I ordered mine medium, and it came out medium well.
   

   Malibu Beach GrillResponded 5 days ago

   I messaged you privately on open table, please feel free to each out to me via phone. Open table will not allow me to attach any contact information on here, if you google Malibu, it will come up.
   

   Is this helpful?

   Report
2. V

   Vinnie

   Orlando

   7 reviews

   5.0

   7 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had Jenny as our waitress she was great ! Their mushroom appetizer is to die for ! Great matgueritas here also
   

   Malibu Beach GrillResponded on 1 December 2024

   Thank you for the amazing review, Vinnie!!
   

   Is this helpful?

   Report
3. T

   Tracy

   VIP

   Orlando

   7 reviews

   4.0

   7 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good selection of dishes, well prepared. Good service.
   

   Malibu Beach GrillResponded on 1 December 2024

   Thanks for the stars & review!
   

   Is this helpful?

   Report
4. K

   Kathleen

   Orlando

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had outdoor seating. It was a gorgeous day. We enjoyed our meal and would do it again.
   

   Is this helpful?

   Report
5. m

   mikey

   Las Vegas

   5 reviews

   3.0

   5 reviews

   Dined on 28 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Special Thanksgiving menu was a miss… Food arrived cold, and no one offered to clean the water that has spilled on the table and made a large portion of the table unusable
   

   Malibu Beach GrillResponded on 1 December 2024

   I appreciate the feed back. It's the same Thanksgiving menu that we've done for 6 years. Many guests love it and it makes the dining experience easier on everyone. This was my first time hosting Thanksgiving on my own and I know I have a lot to learn. I don't take comments like this lightly and have been taking expensive notes about everything that went on so I perfect the holiday for everyone for years to come. Feel free to reach out to me privately. I tried to leave my email for you but open table would not allow it. -Julianna
   

   Is this helpful?

   Report
6. K

   Karen

   Orlando

   3 reviews

   3.0

   3 reviews

   Dined on 28 November 2024

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 4

   The food is not as good as it used to be. We were disappointed.
   

   Malibu Beach GrillResponded on 1 December 2024

   I appreciate the feed back. Please don't let one not so great experience with us out of all the good ones you've had turn you away from us in the future. This was my first time hosting Thanksgiving on my own let alone hosting for over 600 guests. I see we have quite a few things to work on to better us for next year. It's our biggest day of the year. I don't take comments like this lightly and have been taking expensive notes about everything that went on. Feel free to reach out to me privately. I tried to leave my email for you but open table would not allow it. -Julianna
   

   Is this helpful?

   Report
7. m

   mike

   VIP

   Orlando

   6 reviews

   4.0

   6 reviews

   Dined on 9 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great customer service , staff works hard and it shows.
   

   Malibu Beach GrillResponded on 11 November 2024

   Hi Mike! Thank you so much for the nice words about our staff, we really appreciate it!
   

   Is this helpful?

   Report
8. R

   Renee

   Orlando

   17 reviews

   5.0

   17 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great meal and great time here. Good food and service. You can’t go wrong
   

   Malibu Beach GrillResponded on 21 November 2024

   Thank you Renee! Hope to serve you again soon.
   

   Is this helpful?

   Report
9. D

   Dylan

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined on 27 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service + food. The outdoor patio is great too if not too hot
   

   Is this helpful?

   Report
10. B

    Becky

    Indiana

    1 review

    2.0

    1 review

    Dined on 28 September 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 2

    We were vacationing in Daytona Beach Shores and celebrating our 50th wedding anniversary. We wanted to try a different restaurant that had steaks instead of going to the usual Texas Roadhouse, Outback, etc... Malibu Grill had a decent rating so thought we would try it. They stuck us in the back of the restaurant by where they stack extra chairs even though they knew this was a special occasion for us. The waitress was friendly. We started with the spinach/artichoke dip. It came pretty quickly. However, while eating I had to remove a piece of hard plastic from my mouth. We told our waitress about it. We proceeded to order our dinners. We were celebrating so we both ordered Filet Mignon (which we hardly ever do) baked potato, creamed spinach with one dinner and sautéed spinach on the other. The waitress returned and said they only had one baked potato left. So my husband took a different side. Then the waitress returned and said another waitress had stolen the baked potato for another couple. She said it would be about 40 minutes for another. I was ready to pay for what we had eaten and leave. She hurriedly got a manager. He was not as friendly. I showed him the piece of plastic and he said yeah, that's plastic but don't know how that would have gotten in there, as we make it fresh?! Okay. but it was in there. Yes, my husband hates to see anything wasted so he ate the rest of the dip. Manager made a comment about that. We were not asking for anything, just wanted to let them know about it. He said he would take that off our bill. He said they would try to hurry up the potatoes. My husband said how do you run out of baked potatoes at dinner time? The manager said everybody wants baked potatoes today. We decided to stay. They brought the steaks out with the spinach sides and then half way through I got a baked potato. It just was not the dinner or night I wanted for our anniversary, sadly. Next time go to a steak restaurant!
    

    Malibu Beach GrillResponded on 2 October 2024

    Thank you for sharing your experience with us, and we're truly sorry your anniversary dinner didn’t meet expectations. Celebrating 50 years together is special, and we regret that the seating, plastic in the dip, and delays with the baked potato took away from that. We understand how frustrating this must have been, especially on such an important occasion. While we’re glad the manager addressed the issue with the dip, we know it wasn’t the evening you had hoped for. We appreciate your feed back, as you saw from our rating this is not our normal standard. I will dress all these issues immediately. Thank you for taking the time. -Julianna, General Manager. Julianna.jacono@malibubeachgrill.net
    

    Is this helpful?

    Report