Mallards - Bayshore

Review summary

1. L

   Lori

   VIP

   Chicago

   47 reviews

   5.0

   47 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great. We each had a different dish and all were great. The harvest salad and Mediterranean bowl were especially delicious. The service was pleasant and prompt.
   

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2. J

   Joy

   Milwaukee

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Waitress was terrible. It took over:15 to get our first round of drinks and she brought everyone’s but mine. It sat on the bar for another:10 until I flagged her down. My daughter ask if the dish was spicy, waitress said no, but when it came it was inedible and had to be sent back for something else. Second round of drinks were forgotten on the bar and again I had to go get her to remind her. Food was just ok.
   

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3. Z

   Zandra

   Milwaukee

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waiter was very knowledgeable, friendly and did an excellent job even when there was a staffing shortage. The restaurant manager was able to accommodate a party of 15 and the food was good, full of flavor!!!
   

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4. OT

   OpenTable Diner

   Milwaukee

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was good. The service was great. The server was attentive and polite.
   

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5. P

   Pamela

   Chicago

   1 review

   5.0

   1 review

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   2nd visit, good drinks, food amazing. Great environment
   

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6. S

   Sarah

   Milwaukee

   11 reviews

   5.0

   11 reviews

   Dined on 4 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server (believe their name was Brice) was kind and courteous. Came to celebrate my birthday and we all enjoyed our food! I will definitely be back for the Thursday crab legs!
   

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7. R

   Roger

   Milwaukee

   2 reviews

   4.0

   2 reviews

   Dined on 4 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was our first time eating there. We had reservations and they sat us early. Meagan was our server and did a great job. We ordered meatloaf x2, jambalaya, shrimp and grits and chicken tenders. We also had 3 different appetizers. Everything was delicious. Will definitely be going back to try other things. 😋😋.
   

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8. r

   rose

   Milwaukee

   4 reviews

   4.0

   4 reviews

   Dined on 1 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a really friendly, knowledgeable server. Her name was Megan. We loved her. They were out of a couple of things we asked for, one being key lime pie which was on their New Year’s Eve menu. They also were short on help which wasn’t a problem for us because we had nothing else planned… Our dinners were delicious!
   

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9. M

   Michael

   Milwaukee

   19 reviews

   3.0

   19 reviews

   Dined on 1 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Mallard's is a new restaurant in Bayshore Mall in Glendale. This is my fourth visit and I have had some very good entrees, appetizers, salads, mixed drinks and desserts. Pricing is ok and portions are a little smaller but the ambiance is quite nice. I must say that service, although very friendly & responsive, is a little slow, especially when you order drinks from the bar. With all four visits, the wait time for drinks is close to 10 minutes. Food arrival is appropriate, and servers always check back regularly. The menu selections are not very extensive but at each visit the selections have varied a little. Sadly, on two occasions, they have not been able to serve a thyme-flavored martini that sounds intriguing (and I have yet to try), and last night they were out of a flourless chocolate cake I was looking forward to trying. However, the Key lime pie is really, really good. Our first visit, shortly after Mallard's opened, was during Happy Hour, and the choices were great and very reasonable.
   

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10. E

    Elizabeth

    Milwaukee

    5 reviews

    2.0

    5 reviews

    Dined on 1 January 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2

    We arrived for our reservation at 5:30pm, the restaurant was not crowded yet and staffing appeared adequate. Our server approached the table within 5 minutes. He was not very familiar with the menu but guided us to the “dinner for two” special, stating “get all you can” we both ordered the steak. Our drinks were served about 10 min after ordering and then bread service arrived in the next 10 minute. The bread was good and spreads were flavorful, however would have been better if served warm. We enjoyed the bread and waited approximately 15-20 min for our salad/soup. Shortly thereafter, another server appeared at our table with our dinners. We asked to have our salad and soup served first. The server then stated “ I can’t hold this. What do you want me to do?” we mentioned that the proper order of service would be to have our salad and soup prior to the meal. Unfortunately, the server was not willing to do that for us and placed your meals at the table. The serving size was adequate and the steak was cut into strips; we prefer to cut our own. The reduction was flavorful and the steak was mediocre. The potatoes were savory and hot. Our service did stop by to ask how everything was and we stated it was fine. When we finished our meal, we were offered the dessert that came with a special. We had the Keylime pie, which was very delicious. Our opinion is that this restaurant would benefit from staff who are better trained in customer service, appropriate language, and the order of meal service.
    

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