Mānalo Lounge

Review summary

1. K

   Kim

   VIP

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   The service was not up to the Four Seasons standard. Our main server seemed confused. We ordered drink. My glass of wine came. Several minutes later 3 out of the other 5 drinks arrived. The waiter did not know who they belonged to. He came back almost 10 minutes later and informed the 5th person who ordered a Manhattan that they did not have the style of bourbon she had requested. By then the food has started to arrive so she did not order. My husbands food came first. It was several minutes later the rest of the food arrived. Again, the waiter did not know who each dish belonged to. We asked for forks. One was delivered. We flagged down another wait staff who promptly delivered forks. After dinner, my husband asked for coffee. It was delivered cold. The waiter did bring him a hot cup but no spoon to stir it with. Not our main waiter but an assistant/bus person, Ace, was great. I wish he had been our waiter. The food was OK. Nothing outstanding. Have eaten at all the Four Seasons restaurants and have never been this disappointed.
   

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2. J

   John

   VIP

   Greater Boston

   21 reviews

   5.0

   21 reviews

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So, our evening began with a lovely table right next to the Beach, drinks and first courses were served - and then it began to pour rain! Umbrellas appeared immediately, we were dashed up to the cover of the La Hiki restaurant that is not open at night, and the amazing staff got us warm towels, new drinks, new food, and completed a lovely evening for us in the new location. Food was amazing and exactly what my wife was craving. Highly recommended (but check the forecast!). :-)
   

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3. D

   David

   New York City

   11 reviews

   5.0

   11 reviews

   Dined on 24 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of our best dining experiences on Oahu. For such a superb food selection, excellent service and romantic setting at sunrise -all a great value. On a scale of 1-10 the shrimp toast and toasted rice ice cream were 15!!! Excellent value, excellent food, excellent service and excellent value.
   

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4. L

   Lori

   VIP

   Dallas

   10 reviews

   2.0

   10 reviews

   Dined on 13 January 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Won’t be going back. Food was just ok (we tried 3 types of skewers, a dragon roll, and shrimp toast). Some of the sauces were a little spicy for me. I had to ask three different times to refill my water. The service is nowhere near the standards of the other restaurants at the Four Seasons.
   

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5. K

   Kurt

   San Francisco

   1 review

   5.0

   1 review

   Dined on 10 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good ribeye I would recommend and the service was really nice
   

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6. J

   Julie

   Denver

   46 reviews

   3.0

   46 reviews

   Dined on 8 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   This restaurant was just not for us. The food lacked flavor. The servers were only half interested. Eating at a lounge chair while trying to eat a decent meal was actually very uncomfortable. This place would be nice if you just want to have a drink with the ocean breeze and listen to the waves roll in, but pricey.
   

   • 

   Mānalo LoungeResponded on 9 January 2025

   Aloha Julie, Mahalo for taking the time to share your experience. Your feedback is invaluable to us, as it helps to identify areas for improvement. We're disappointed to hear that you found the food quality and serving sizes below our usual standards. This is not the experience we aim to provide, and we apologize for falling short. We would be happy to connect to further understand your experience.  If there is anything specific, you'd like to discuss or if you have any questions, feel free to send an email to social.oahu@fourseasons with your contact details and a member of our team would be happy to assist. Mahalo, Janet Wruck Resort Manager
   

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7. A

   Afton and Randy

   VIP

   Vancouver

   8 reviews

   5.0

   8 reviews

   Dined on 6 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful experience, superb food and service! We thoroughly enjoyed our dinner experience at sunset.
   

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8. S

   Scott

   VIP

   San Francisco

   1 review

   3.0

   1 review

   Dined on 12 December 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   We were excited to try out this place after hearing good things. While the sunset was beautiful, we found the food and drinks very overpriced (way more than Nobu in Lanai where we dined the nights before) and much lower quality / mediocre. Overall, we were disappointed with the low value and will not go back. We expect high prices at the Four Seasons and Oahu but the price/value combo was just not worth it
   

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9. K

   Karen

   VIP

   Sacramento

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely lovely meal with a great view. Will return!
   

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10. M

    Marcus

    Orange County

    2 reviews

    5.0

    2 reviews

    Dined on 14 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was Great!…Service was Great!…Everyone was supper friendly!
    

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