Mano a Mano

Review summary

1. S

   Susan

   Chicago

   7 reviews

   2.0

   7 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 5

   We really wanted to love this place. The decor and feel of the space is great, good size, comfortable, not too loud but vibrant. I hope we just got a bad night in the kitchen. The truffle pasta forgot to add the truffle, some of the raviolis were literally empty, no filling at all. The squash pasta had gritty sugar in the filling on some bites making it very sweet and a bit gritty. The crab pasta was very salty. The zucchini blossoms were delicious, full of cheese which I loved but some at the table thought too much cheese throughout. The calamari was tiny bits of deep fried crumbs. Could not really taste the calamari and the diablo sauce was appropriately named, very spicy. The verde salad was excellent, the rice balls were average. They seemed to have a full bar but the menu only listed wine. The server was a bit salty but the service was good. Food came fast although 1/2 of the entrees came quite a bit before the other half with no explanation. We finally asked and then the others came. Overall we loved the space but the food was not worthy of a repeat visit.
   

   Mano a ManoResponded today

   Hi Susan, Thank you for sharing your feedback. I’m sorry to hear your experience didn’t live up to expectations. I apologize for the issues you encountered with the food. That’s not the standard we strive for, and I will be sure to share your comments with the team to ensure this does not happen again. I also appreciate your input on the service timing. That’s something we’ll work to improve, as well as ensuring that our team is more attentive in communicating with guests when there are any delays. As for the bar menu, we do offer a full selection of cocktails—I'm sorry if that wasn’t clear! I hope you’ll give us another chance in the future. We’re always striving to improve, and your feedback will be invaluable in helping us do so. Thank you again. We hope to see you back someday!
   

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2. E

   Emily

   Chicago

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food and service. Will be back ASAP. Do not skip the Foccacia di Recco!
   

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3. C

   Carrie

   San Francisco

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best staff. Best food. Best vibes. Will return over and over.
   

   Mano a ManoResponded 1 day ago

   Hi Carrie, Thanks for visiting us! We're glad you enjoyed your dinner. We can't wait to see you again soon! Be Well, The Mano a Mano Team
   

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4. N

   Nancy

   VIP

   Chicago

   12 reviews

   5.0

   12 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If I could give Mano a Mano 6 stars I would! This restaurant understands food, of course, but what keeps us coming back is the personal service — we feel like VIPs every time we go, and they are so good at it, I bet everyone feels this way.
   

   Mano a ManoResponded on 22 December 2024

   Hi Nancy, We're glad you enjoyed your dining experience and that the team makes you feel like a VIP every time you come in! We look forward to cooking for you again soon. Be well, The Mano a Mano Team
   

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5. M

   Matt

   Cincinnati

   1 review

   5.0

   1 review

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and excellent food. Dre was a great waiter
   

   Mano a ManoResponded on 22 December 2024

   Hi Matt, Thanks for visiting us and taking the time to leave a review. We're happy to hear that you had a great time and that Dre took excellent care of you. Be well, The Mano a Mano Team
   

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6. P

   Pam

   VIP

   Chicago

   13 reviews

   5.0

   13 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our first time and we will be back! Food and service were awesome!
   

   Mano a ManoResponded on 22 December 2024

   Hi Pam, Thank you for visiting! We're glad you enjoyed your meal. We look forward to cooking for you again soon. Be Well, The Mano a Mano Team
   

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7. Z

   Zoya

   VIP

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Maya did a great job and was attentive without being pushy. They are great with allergies as well. The beet and apple salad was amazing, and the Amatriciana! Tiramisu was a table favorite :)
   

   Mano a ManoResponded on 15 December 2024

   Hi Zoya, Thank you so much for your kind words! We’re glad Maya took great care of you and made sure you had a wonderful experience. We truly appreciate you taking the time to share your feedback, and we hope to cook for you again soon! Be Well, The Mano a Mano Team
   

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8. R

   Robert

   VIP

   Chicago

   28 reviews

   5.0

   28 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything we ordered was excellent. Standouts were the bruschetta, meatballs and short rib stuffed pasta. $25 corkage is reasonable. John was excellent server. Will be back. Only minor criticism is it would be nice to have a few larger entrees (whole branzino, pork shank as examples).
   

   Mano a ManoResponded on 15 December 2024

   Hi Robert, Thank you so much for your wonderful feedback! We’re happy to hear everything you ordered was excellent and that Jon took great care of you. We also really appreciate your suggestion about larger protein entrees. We’re always looking for ways to improve, and your input is valuable to us. We hope to cook for you again soon! Be Well, The Mano a Mano Team
   

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9. K

   Kevin

   Chicago

   1 review

   5.0

   1 review

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fidel was great! Great service, loved the ravioletti and zucchini flowers
   

   Mano a ManoResponded on 22 December 2024

   Hi Kevin, Thanks for visiting us and taking the time to leave a review! We're glad Fidel took great care of you and that you enjoyed your meal. We can't wait to cook for you again soon. Be Well, The Mano a Mano Team
   

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10. M

    Mary

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on 12 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Loved it all Great cozy space Service excellent Food yummy Will go back!
    

    Mano a ManoResponded on 22 December 2024

    Hi Mary! Thank you for visiting us and taking the time to leave a review. We're glad you enjoyed your experience with us, from the cozy space to the food and service. We strive to provide the best for our guests and we're glad we hit the mark. We can't wait to cook for you again soon! Be Well, The Mano a Mano Team
    

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