Massey's Kitchen

Review summary

1. J

   Joel

   Orange County4 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Delicious pizza half without cheese by our request. Great atmosphere.
   

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2. A

   Adam

   Tampa5 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place was recommended to us by a couple we passed on a hiking trail that raved about the food, especially the pizza. It didn’t disappoint. Loved the outdoor seating ambience. Somewhat romantic for us. Our waiter Payton was friendly and punctual. Our drinks were delightfully tasteful and our meal was exceptional. Loved the food and ambience!
   

   Massey's KitchenResponded today

   Adam, we are so pleased to hear that Payton took great care of you, and you enjoyed your dining experience with us. Thank you for your five-star review! It is great to hear that word is spreading on our Lookout Mountain hiking trails. We look forward to you dining with us again soon.
   

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3. R

   Rebekah

   Chicago4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The pizza is absolutely fantastic. Be prepared to have leftovers. The staff was also fantastic and very helpful.
   

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4. D

   Dave

   Raleigh1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent and friendly place to eat on the mountain. Food was awesome!
   

   Massey's KitchenResponded 2 days ago

   Thank you so much for your five-star review, Dave. We love being recognized as a good spot on Lookout Mountain. Please don't hesitate to reach out with any questions or concerns before your next visit. We look forward to you dining with us again soon.
   

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5. B

   Becky VIP

   Alabama38 reviews

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious pizza and arancini! Service and ambience exceptional. One of most delightful restaurants in the Chattanooga area. Thank you to all staff for a wonderful experience!
   

   Massey's KitchenResponded 6 days ago

   Thank you so much for your five-star review, Becky. We are so glad that you enjoyed your pizza and arancini, and the service matched the food. We appreciate your support and feedback and look forward to you dining with us again soon.
   

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6. H

   Haley

   Baltimore1 review

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Luke is a great waiter!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
   

   Massey's KitchenResponded 6 days ago

   Haley, thank you so much for your 5-star review! We agree, Luke is great! Don't hesitate to request him as your server for your next visit. We look forward to seeing you soon.
   

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7. M

   Mathew

   Nashville36 reviews

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed this place for Sunday Brunch. The location is perfect, it was neat and organized and has a nice casual Mediterranean feel . Our server was on top of everything & and the breakfast pizza could probably feed 3 people. It was wood-fired done right with eggs and greens! The Sabich pita was also pretty large and tasty with a nice side of fruit. Recommended!!!
   

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   Massey's KitchenResponded on 17 March 2025

   Thank you so much for your five-star review, Mathew! Your detailed feedback is essential to our employees and future guests. We hope that you will dine with us again soon, perhaps to try one of our dinner or monthly special offerings. Please don't hesitate to reach out in the meantime.
   

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8. J

   Joe VIP

   Chicago25 reviews

   5.0

   Dined on 10 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nice, clean restaurant with a charming vibe. The weather was wonderful so the garage doors were open.
   

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   Massey's KitchenResponded on 15 March 2025

   Thank you so much for your five-star review, Joe! We are glad you got to experience a great weather day with us on Lookout Mountain. Please don't hesitate to reach out with any questions or concerns before your next visit. We look forward to you dining with us again soon.
   

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9. A

   Allen

   E. Tennessee1 review

   3.0

   Dined on 3 March 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   I was the second table seated for lunch. The lady that sat us forgot we were there. We waited 25 minutes before anyone came back to take our order. By that time several tables had been seated, and a couple already ordered and received their food before we were acknowledged. We waved down a waitress and asked if we could place an order. She took our order and took care of us from then on. I do not believe she was assigned to our area. She was very nice, and the food was good. I may give them another shot at lunch at some point, but this was not a great experience. I host business meals multiple times per week and was hoping this would become a viable spot for my meetings, but after this experience I am not sure that will work for me.
   

   Massey's KitchenResponded on 6 March 2025

   Allen, thank you so much for your feedback. We are disappointed to hear that you were provided such an unacceptable experience. Please know that there is no excuse for it, and we will use this feedback to learn and improve as a restaurant. We apologize to you and anyone in your dining party. Don't hesitate to reach out to us with any questions, and we hope that you will give us another chance to show you a five-star experience.
   

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10. P

    Pam

    Central Coast5 reviews

    5.0

    Dined on 27 February 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    excellent meal service was good - food was good - they took a little too long with tone dish nd they did allow us to pay for this dish - very kind - thanks you
    

    Massey's KitchenResponded on 3 March 2025

    Pam, thank you so much for your 5-star review! We were disappointed that your meal wasn't served in a timely manner, but we appreciated your patience with us, and we are so glad that it all worked out. Your feedback is an invaluable part to our continued improvement here at Massey's Kitchen. We look forward to you returning and being able to get it right the first time.
    

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