Mastro's Steakhouse - Costa Mesa

Review summary

1. J

   Juan

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From beginning to end, the service and food was excellent.
   

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2. B

   Becky

   Orange County

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   Slow service and food was not as good as expected. It was the end of a long holiday. I’ve eaten at this location many times. This is the first time lamb under cooked and under seasoned.
   

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3. d

   denise

   Orange County

   2 reviews

   vip
   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely delightful meal and experience. Staff are extraordinary.
   

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4. R

   Renee

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was wonderful from start to finish! It’s a great Thanksgiving tradition!
   

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5. M

   Melody

   Phoenix

   15 reviews

   vip
   5.0

   15 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service on a busy day. Staff very accommodating to the elderly member of our large group. Everyone from the valets, hostess, bar staff and beyond were fabulous. All steaks cooked as requested and perfect. Thank you for making our dining experience special.
   

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6. K

   Kiva

   Las Vegas

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   It was very down to business and less about the experience
   

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7. G

   Gregory

   Orange County

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s just a good experience all the way around. Professional staff! That makes it.
   

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8. T

   Tim

   New York City

   4 reviews

   vip
   2.0

   4 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 5

   We have been to this mastros a half dozen times and my wife will only eat steak well done. It’s an easy thing to do butterfly and hit internal temp of 170. Yes overcooked for most but it’s how she likes it and it’s easy to do especially for a trained chef. Hell I’m not trained and I can do it relatively well. She sent it back because it was still pink In the middle. It came back it was a burnt lump of coal. She ended up eating it but let our server know that it was burnt to a crisp and said she was sorry. The Manager offered to comp us a desert for the trouble but we had to leave for a Play and could not accept. We will be back in 3 weeks for my son’s graduation dinner. Hopefully we will get a chef that knows his craft a little better than the one running the grill tonight.
   

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9. C

   Christian

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time at Maestros, and we were very impressed with our entire experience.
   

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10. L

    Lori

    Orange County

    3 reviews

    3.0

    3 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 2

    Overall a nice dinner, but not as stellar as prior dining experiences there. Hosts are pretentious. We despised where we were sat. It was in a dark corner up against a tile wall that felt confining & cheapened the experience, quite honestly. Our server was kind & attentive, but there seemed to be a lack of communication between her & the assistant waiters. It took a good 10 minutes for her to come over to our table after we were sat to take our drink order. We ordered bottled water for the table & then shortly after, the assistant waiter came over to ask again if we wanted water for the table. We also noticed that they now charge for the bread basket. I don't remember that from previous visits, but it is what it is. Also, the restroom attendant was basically a warm body in there. Typically they usually hand you a towel to dry your hands, but this time everything was self service. I asked her for lotion and she just placed it on the counter in front of me, when normal etiquette is to squirt some into your hand so you don't have to touch the pump with freshly washed hands. Suffice to say, I did not feel compelled to leave gratuity for the less than stellar service. I think they should just get rid of the attendants and have the hostesses rotate & replenish the toiletries. Otherwise, remove the tip jar if the attendants aren't even going to offer you personal service. Now on to the good. The portions for salads and sides is huge. We could have honestly split our salad and we ended up taking our macaroni & cheese home as the dish is very rich, thus you can only eat a few bites to reach satiety. The Caesar salad was just ok. The steaks were of course phenomenal, as always. The butter cake also did not disappoint, but it was huge! The two of us could only eat 1/2 of it. All in all, we enjoy Mastro's but will probably stick with the Newport Beach location for the better ambience and not having to hike up a bunch of stairs in heels to use the restroom.
    

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