Mastro's Steakhouse - DC

Review summary

1. F

   Fabio

   Jacksonville

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Hervorragendes Restaurant. Essen Spitze, Weinauswahl spitze, wenn auch meines Erachtens teils viel zu überteuerte Preise, und ein aufmerksamer Service. Der Geräuschpegel war aber wirklich sehr hoch. Dazu hat sicher die ziemlich laute Weihnachtsmusik seinen Beitrag geleistet. Alles in allem finde ich sind die Preise etwas sehr hoch. Im vergleich hätten wir in der Schweiz keine 400 Frankem dafür bezahlt. Aber ich würde trotzdem gerne wiederkommen!
   

   Is this helpful?

   Report
2. F

   Farhad

   Orange County

   5 reviews

   1.0

   5 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Very bad and poor service for everyone single food and even beverage we waited long time and remained to server. We came from CA and chose the place based on reviews. And because this place known as steak house we all ordered steak and it was worse steak we ever tried. Even we my son ordered wagyu which it’s his favorite steak and he didn’t eat after first bite. I don’t recommend this place at all.
   

   Is this helpful?

   Report
3. J

   Jayni

   Seattle

   13 reviews

   5.0

   13 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dining experience for our Christmas Eve dinner! We especially loved the live music! Beautiful singer!
   

   Is this helpful?

   Report
4. K

   Koren

   New York City

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was a great experience. The only small thing. We were seated in the back originally. I mentioned we were celebrating something. Back in the day there was a card on table. None this year. There was a lamp on the table but it was off. It was dark and quiet. I asked to be reseated where the live music was playing near the bar. It was my friend first time and she said EVERYTHING was flavorful. The one bartender male I think bald head service was good. The lady short care simply did the job. Thanks again.
   

   Is this helpful?

   Report
5. P

   Peter

   Seattle

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Hello, I do not usually leave reviews, but this time it felt wrong not to do it. We celebrated my girlfriend’s birthday at Mastro’s in DC. The food was good, but there was a lack of presentation and each dish felt a bit “copy and pasted”. Otherwise, I cannot deny the meat is excellent and that really was the best part. The issues began when the service took around 20 minutes and a reminder to bring the bread. The drinks took around 35-40 minutes to arrive at the table and the waiters were difficult to get ahold of. The restaurant also called in advance for my girlfriend’s name, but seemed to forget her name at the time they brought the dessert out, so it just said nothing. We normally wouldn’t have noticed this, but the waiter made a mistake and gave us the dessert of the party next to us (also sharing a birthday) with the wrong name on it then gave us ours without a name at all. Overall the experience was surprisingly “bumpy” and we really did hope for more especially at this price point, which would have gone much further at any other steakhouse in the area. Service should be the bare minimum and unfortunately it left us talking about it after we left on her birthday. I’m not sure we will return to Mastro’s and I do understand its appeal as a brand. Regardless, this should not be a reason to allow this service, especially when tips alone often range at a minimum 50 dollars and up.
   

   Is this helpful?

   Report
6. S

   Scott

   VIP

   Washington DC

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   Food was fantastic but service was terrible and would deter me from going back
   

   Is this helpful?

   Report
7. T

   Thomas

   New York City

   9 reviews

   3.0

   9 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   It’s fine, but not really the quality you’d hope for an expensive steak house.
   

   Is this helpful?

   Report
8. M

   Melissa

   Baltimore

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, my party and I enjoyed our experience at Mastros. The food is always delicious, the service is top-notch, and the ambience is beautiful! Looking forward to returning! 
   

   Is this helpful?

   Report
9. A

   ANITA

   Washington DC

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   The atmosphere was nice and I enjoyed the holiday music. Our server was very kind and attentive, however the sides I ordered was a bit underwhelming, but the steaks were good!
   

   Is this helpful?

   Report
10. H

    Heather

    San Diego

    6 reviews

    4.0

    6 reviews

    Dined 5 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 2

    Dinner was great. Service was great. But it was way too loud. My dad is hard of hearing and it was impossible to have a conversation with him plus he couldn’t hear the waiter. Made for a disappointing experience.
    

    Is this helpful?

    Report