Mastro’s Steakhouse - Santa Clara

Review summary

1. A

   Alexa

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an anniversary date night at Mastro’s and it was amazing. We had the tomahawk steak and the filet and it was tasty suuuper good. Our server was really nice and helpful with everything since it was our first time. We loved our experience and we hope to come back!
   

   Is this helpful?

   Report
2. C

   Christine

   VIP

   Los Angeles

   15 reviews

   5.0

   15 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful dinner of steaks and various sides. Everything was cooked perfectly and delicious! Service was outstanding, even the manager came by to have a jolly chat with us, twice. Beautiful restaurant, we will definitely be back!
   

   Is this helpful?

   Report
3. L

   Lisa

   San Diego

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful place! Great meal and great service! Validate parking would be a nice touch:)
   

   Is this helpful?

   Report
4. K

   Kathleen

   San Francisco

   8 reviews

   1.0

   8 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Our server spoke so fast like she was an auctioneer, possibly in a rush to turn tables. The butters the server listed to us as add-ons were a surprise since they weren’t transparently listed on the menu, so it was a shock to find out later that it was $16 for a ping pong ball size of butter. Our steaks were terrible; they were extremely charred and burnt on the outside and cooked correctly inside. I found myself trying to scrape off the burnt outside while my husband shined a light on it. There was also inedible parts of chewiness. Our server did check on us earlier on while we were still eating our Mac and cheese but otherwise missing by the time we realize how awful our steaks were. When she did check in later she only asked if we liked the butter and dashed off. The only redeeming part of the night was the dessert; we got the seasonal pecan butter cake and a complimentary cheesecake for our anniversary. Overall, worse steakhouse experience, incredibly overpriced, and lackluster service.
   

   Is this helpful?

   Report
5. L

   Lee

   San Francisco

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 5
   3. Service 2
   4. Ambience 2

   Last year we went there celebrated birthday and really enjoyed food and service. However, we were very disappointed this time. All food served together. It was too rushed. Not just for us. I heard people at the next table also complained that the appetizers hadn’t been served yet, Why did they serve the steak first? Our servicer disappears for a long time.
   

   Is this helpful?

   Report
6. M

   MICHAEL

   Palm Springs

   15 reviews

   5.0

   15 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Top notch.....always expect the best from this restaurant and they definately delivered!
   

   Is this helpful?

   Report
7. A

   Alondra

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was amazing down to the personalized menu and the dessert. The service was outstanding and the food was great.
   

   Is this helpful?

   Report
8. P

   PAOLA

   San Francisco

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience over all, had amazing service!!!!
   

   Is this helpful?

   Report
9. D

   Devon

   San Francisco

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and ambiance were great. The service really stood out. Our server, Evan, provided great recommendations and made sure we had a great time celebrating my birthday.
   

   Is this helpful?

   Report
10. C

    Carmen

    San Francisco

    1 review

    1.0

    1 review

    Dined 6 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2

    Food was good, surprised my man to a great restaurant but had horrible service - went up to front and ask for someone to get us a drink, manager came by and dropped off drink menu then to wait another 18 minutes for waitress to ask for order then wait 11 more minutes to get us a drink Don’t go there!!!!
    

    Is this helpful?

    Report