Masu Izakaya

Review summary

1. J

   Joel

   Gold Coast1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   When we came back for our second time to this restaurant, we were really hoping our first experience wasn’t a fluke. It wasn’t. Masu Izakaya is a great restaurant with attentive staff, amazing food, an upbeat vibe, and while not cheap the value for money is quite good given the quality. We’ll likely make a stop here whenever we holiday on the Gold Coast now.
   

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2. D

   Deborah VIP

   Milan1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Great restaurant! Food was delicious and a very relaxed vibe.
   

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3. S

   Sue

   Gold Coast17 reviews

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had Valentine’s Day dinner. They were busy, fully booked, but we enjoyed close attention from the wait staff. Our meals arrived in good time for such a busy night. The food was really impressive. My new favourite chicken teriyaki. I highly recommend Masu Izakaya.
   

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4. S

   Shane

   Gold Coast2 reviews

   1.0

   Dined on 14 February 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We had the rudest waitress, she told us we could not make alterations to anything on the menu even though one of our party were allergic to salmon. We were not even allowed to add ice to our cocktails as that was considered an alteration. And the way she spoke to us was condescending and so rude. If you are going to work in hospitality you probably should bring a better attitude. The main meals came out first and we got entrées last. It took them 30mins for them to come and get our drink order which we had to ask for them to do, and then we were told that we only had a 90 min seating window. Women's Toilets had no toilet paper, one of the locks were broken and the seat was missing in the last one. So classy!! Worst experience ever!
   

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5. N

   Nicholas

   New York City2 reviews

   4.0

   Dined on 14 February 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Food impressive but the female maître d' attitude pathetic. Such a shame for a decent restaurant.
   

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6. P

   Philip

   Victoria1 review

   5.0

   Dined on 13 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such superior understated food. Delightful evening.
   

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7. J

   Janine

   Sydney1 review

   5.0

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional food and service!! Salmon roll was special!
   

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8. Y

   Yoshihide

   Tasmania1 review

   5.0

   Dined on 4 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   おいしかったです。また、お邪魔します。 りょうりの出さられるタイミングよくも良く、お酒も美味しかったです。
   

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9. R

   Rebecca

   Sydney1 review

   5.0

   Dined on 3 January 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was outstanding - great flavour, fresh, delicious.
   

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10. L

    Lisa

    Gold Coast1 review

    4.0

    Dined on 2 January 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    Great food. Service has always been good but, they struggled with the numbers last night
    

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