Matt the Miller's Tavern- West Chester

Review summary

1. T

   Tracy

   Cincinnati

   18 reviews

   5.0

   18 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server was very good and helpful. The food was good.
   

   Matt the Miller's Tavern- West ChesterResponded 1 day ago

   Thank you for taking the time to leave us this wonderful review. We're thrilled to hear that you enjoyed your experience at Matt the Miller's Tavern-West Chester. It's wonderful to know that our team was able to provide you with good service and that you found the food to your liking. Your kind words are greatly appreciated and serve as a wonderful motivation for our team. We look forward to welcoming you back soon! Best, The Management Team
   

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2. K

   Ken

   VIP

   Cincinnati

   17 reviews

   5.0

   17 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was great, as usual. Sirloin (MR) was perfect. "Nashville" hot chicken flatbread was delicious. Sides were done as well as the mains. Salad was fresh. And the limoncello mascarpone cake was fabulous. Merely fantastic dinner. It almost always is.
   

   Matt the Miller's Tavern- West ChesterResponded 2 days ago

   Thanks for the feedback, Sarge! We're thrilled to hear that you enjoyed your meal at Matt the Miller's Tavern-West Chester. It's always a pleasure to know that our sirloin (MR) hit the mark for you! We're glad you also enjoyed our Nashville hot chicken flatbread and sides. We're glad you found the salad fresh and the limoncello mascarpone cake fabulous. Your kind words mean a lot to us. We strive to provide a consistently wonderful dining experience and your feedback helps us do just that. We look forward to welcoming you back soon! Best, The Management Team
   

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3. S

   Sara

   Cincinnati

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and excellent food. Our server was knowledgeable and attentive, but not over-intrusive either. Definitely recommend the fish and chips!
   

   Matt the Miller's Tavern- West ChesterResponded 5 days ago

   We appreciate the 5-star review and thank you for your support. We look forward to having you dine with us again soon.
   

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4. R

   Ron

   VIP

   Cincinnati

   31 reviews

   5.0

   31 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   My fillet was one of the best steaks I’ve had. Seasoned and cooked to perfection. Others at our table loved their food also. Cocktails were spot on and delicious and so were the desserts. I’d highly recommend this restaurant.and we will be back.
   

   Matt the Miller's Tavern- West ChesterResponded on 9 December 2024

   Thanks for the feedback, RonG! We're thrilled to hear that you enjoyed your fillet and found it to be cooked to perfection. It's always a pleasure to know that our dishes are being enjoyed by our valued customers. We're also glad that you found our cocktails and desserts to be delicious. We appreciate your high recommendation and look forward to welcoming you back to Matt the Miller's Tavern-West Chester. Best regards, Matt the Miller's Tavern-West Chester Management Team
   

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5. S

   Susan

   VIP

   Cincinnati

   36 reviews

   5.0

   36 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and food was outstanding! I had the steak sandwich and it was delicious. Everyone else had a steak and all thought they were awesome!
   

   Matt the Miller's Tavern- West ChesterResponded on 9 December 2024

   Hello Outtolunch, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your steak sandwich and found our service and food to be outstanding. It's always a pleasure to hear that our guests were impressed with their meals! We're also glad that everyone at your table enjoyed their meals as well. We appreciate your kind words and look forward to serving you again soon. Best regards, The Management Team at Matt the Miller's Tavern- West Chester
   

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6. V

   Vanessa

   Cincinnati

   14 reviews

   5.0

   14 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We really enjoyed our dinner. The only issue was that I ordered the short Rib pasta, which was very good, but in the description, it stated there was grain risotto. There was none visible. When questioning this, I was informed it was in the sauce. I ordered this dish because of the risotto, not for fettuccine, which was not listed on the menu. Even though the dish was very good, the item description needs to be clearer.
   

   Matt the Miller's Tavern- West ChesterResponded on 9 December 2024

   Thanks for the feedback. We're thrilled to hear that you enjoyed your dinner at Matt the Miller's Tavern-West Chester. However, we apologize for the confusion with your order. We're glad you found the short Rib pasta to your liking, but regret that the description on our menu wasn't clear enough. Your comments will be shared with our team to help improve our communication. We hope to serve you again soon.
   

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7. M

   Michael

   VIP

   Cincinnati

   23 reviews

   3.0

   23 reviews

   Dined on 30 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Food was screwed up and servers attitude was as though she didn't want to be there.
   

   Matt the Miller's Tavern- West ChesterResponded on 3 December 2024

   Thank you for your feedback, and we’re very sorry to hear about your disappointing experience. This is not the level of service we strive to provide, and we’ll address your concerns with our team to ensure this doesn’t happen again. We hope you’ll give us another chance to provide the quality experience you deserve. Please feel free to reach out with additional details if you'd like—we’d love the opportunity to make it right. Please be sure to ask for our General Manager personally at your next visit - her name is Vee and she'd love to make it right, Michael.
   

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8. C

   Carol

   Cincinnati

   6 reviews

   4.0

   6 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Thanksgiving turkey dinner was just ok. Was expecting better, since their regular menu items are terrific.
   

   Matt the Miller's Tavern- West ChesterResponded on 29 November 2024

   Thanks for the feedback, Carol! We're thrilled to hear that you enjoyed our Thanksgiving turkey dinner and found it to be just ok. We strive to provide exceptional food and service, so your feedback is valuable to us. We hope to see you back at Matt the Miller's Tavern-West Chester for another great dining experience.
   

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9. L

   Lucie

   Indiana

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visited on thanksgiving ! Food was fantastic!!We had walleye and our friends had turkey! Alcoholic drinks were excellent! Server Felicia was very attentive !! we had reservations, will visit again!
   

   Matt the Miller's Tavern- West ChesterResponded on 29 November 2024

   Thanks for visiting us at Matt the Miller's Tavern- West Chester! We're thrilled to hear that you enjoyed our food and service on thanksgiving. It's wonderful to know that our alcoholic drinks also met your expectations. We strive to provide excellent service and delicious meals, and it sounds like we hit the mark for you. We're already looking forward to your next visit. Thank you for your kind words!
   

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10. B

    Breanne

    Cincinnati

    2 reviews

    5.0

    2 reviews

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Wonderful Thanksgiving experience! Would 100% recommend.
    

    Matt the Miller's Tavern- West ChesterResponded on 29 November 2024

    Hey, thank you so much for your glowing review! We're thrilled to hear that you had a wonderful Thanksgiving experience at Matt the Miller's Tavern-West Chester. It's great to know that you enjoyed our food and service. We always strive to provide the best for our guests and your recommendation means a lot to us. We look forward to serving you again soon!
    

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