Max Oyster Bar - West Hartford Center

Review summary

1. H

   Haley

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We couldn’t have experienced more hospitality!! Absolutely incredible on all accounts..Thank you for going far far above & beyond..especially in a time that it is already so rare. Appreciate your warmth & kindness more than you know. Cheers 🥂💛
   

   Max Oyster Bar - West Hartford CenterResponded today

   Hey Haley, Thank you so much for your wonderful review! We're thrilled to hear that you had such a great experience at Max Oyster Bar - West Hartford Center. It's wonderful to know that our team's warmth and kindness left a lasting impression on you. We're glad that despite the challenging times, you felt our service was above and beyond. We truly appreciate your kind words and look forward to serving you again soon. Best Regards, The Management Team
   

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2. A

   Aimee

   Connecticut

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place on a Tuesday night. Lovely atmosphere, didn’t feel crowded, nice noise level. Good music. Amazing food and drink. Server was friendly and helpful.
   

   Max Oyster Bar - West Hartford CenterResponded today

   Thanks for visiting us, Aimee! We're thrilled to hear that you enjoyed your experience at Max Oyster Bar - West Hartford Center. It's wonderful to know that our atmosphere, noise level, and food and drink made a positive impression on you. We're also glad that our team was able to provide you with friendly and helpful service. We appreciate your feedback and look forward to welcoming you back soon!
   

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3. J

   Jody

   VIP

   New York City

   147 reviews

   5.0

   147 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent dinner and service last night for my husband's bday. Meal was delicious. Loved the extra touches for his bday. Always a terrific place to dine. We love fish and there are always multiple options for entrees to choose from.
   

   Max Oyster Bar - West Hartford CenterResponded today

   Hello Jody, Thank you so much for choosing Max Oyster Bar - West Hartford Center to celebrate your husband's special day! We're thrilled to hear that you enjoyed your meal and our extra touches. We always strive to make special occasions extra memorable for our guests. Your kind words truly mean a lot to us. We look forward to welcoming you back for another terrific dining experience soon. Best Regards, The Management Team
   

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4. R

   Rich

   VIP

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Seating for tables of 2 is very close and tight.
   

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5. D

   Dave

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined on 2 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We are never disappointed at Max Oyster. Food, service, and ambiance was great.
   

   Max Oyster Bar - West Hartford CenterResponded today

   Thanks for the feedback, Dave! We're thrilled to hear that you always find great food, service, and ambiance at Max Oyster Bar - West Hartford Center. It's our pleasure to provide you with the best dining experience possible. We appreciate your support and look forward to your next visit.
   

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6. T

   Tammy

   VIP

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our favorite restaurant! Always spend special occasions here. Staff is awesome and food is delicious every time!
   

   Max Oyster Bar - West Hartford CenterResponded today

   Thanks for visiting us, Tammy! We're thrilled to hear that Max Oyster Bar - West Hartford Center is your favorite spot for special occasions. Your kind words about our staff and delicious food truly made our day! We strive to make every visit special for our guests. We look forward to welcoming you back soon for another great experience.
   

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7. M

   Mike

   Greater Boston

   4 reviews

   3.0

   4 reviews

   Dined on 31 December 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   We went to Max's Oyster Bar for New Year's Eve dinner. We had reservations at 5:00pm, we got there a little late and sat down at 5:10. We ordered a drink and our dinners expecting to have a nice relaxing dinner.... our salad came within a minute after ordering, as they were picking up the salad dishes our lump crab cake comes out. We had no time in between salad and crab cake. We were just finishing the crab cake and our main dishes come out. So the whole meal from the time we sat down to the time they clear our dinner plates was 40 mins. We felt like we were are Appleebee's on a Friday night getting pushed out the door so the next group of people could have the table. That's fine when I'm paying $75 for the meal. This meal with tip was $358 with tip (2 entrees, 1 salad, 1 crab cake, 1 bottle of wine) I had Chilean Sea Bass ($49) and my wife had Scallops ($39). My wife liked her meal, mine was just OK not a lot of flavor. We have gone to Max's Oyster bar before and had good food, tonight was not good and not even close to the $358 we spent. Not sure we will be back.
   

   Max Oyster Bar - West Hartford CenterResponded today

   Thanks for visiting us, Mike. We're truly sorry to hear about your recent experience at Max Oyster Bar - West Hartford Center. We appreciate your feedback and understand that the timing of your meal and the lack of flavor in your scallops and bass did not meet your expectations. We're always striving to provide the best experience for our guests and we regret that we fell short this time. We hope you will consider giving us another chance to provide you with the quality dining you've come to expect from us. Best, The Management Team
   

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8. M

   Michael

   VIP

   Greater Boston

   4 reviews

   5.0

   4 reviews

   Dined on 27 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Max Restaurant Group just simply gets it's right...Food, Service, Experience always amazing!!! Max Oyster is our favorite restaurant!!
   

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9. B

   Brian

   Greater Boston

   9 reviews

   5.0

   9 reviews

   Dined on 23 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I used to go to Max's Oyster Bar often in the late 90's when I lived and worked in the area. I have since moved to Boston and then Maine but was able to go to Max's for lunch while visiting family over Christmas 2024. My husband and I were blown away by the menu, the food, the service, the ambiance, and the prices. We got the seafood tower plus some extra oysters and it was fantastic and a much better value than those we have ordered in Maine! Everything else on the menu looked creative and delicious and the prices were very reasonable. Matt, our server, was excellent; very knowledgable and very friendly. What a fantastic lunch. We will be back ASAP.
   

   Max Oyster Bar - West Hartford CenterResponded today

   Thanks for the feedback, Brian! We're thrilled to hear that you enjoyed your lunch at Max Oyster Bar - West Hartford Center. It's fantastic to know that our seafood tower and extra oysters hit the mark for you. We're glad that you found our menu creative and delicious, and that you found our prices reasonable. It's wonderful to hear that our service met your expectations as well. We look forward to welcoming you back to our restaurant soon! Best regards, Max Oyster Bar - West Hartford Center Management Team
   

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10. D

    David

    New York City

    1 review

    5.0

    1 review

    Dined on 22 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    First class place in every way. They never disappoint and never have an off night. Simply the best in town.
    

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