McCall's Heartland Grill - The STRAT Hotel Casino & Tower

Review summary

1. R

   Richard VIP

   New York City45 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Our first time. The food could have been hotter ?
   

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2. A

   Aida

   Las Vegas1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing. I enjoyed the atmosphere and the waitress was so tentative and making sure everything was good. I would definitely be back
   

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3. OT

   OpenTable Diner

   New York City6 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   We we seated in an empty restaurant by the service door . When asked to move the table we we given a dirt look. The I orders a Caesars salad with a blackened grilled chicken breast. The lettuce was not fresh, a small amount of diced chicken was on the lettuce, the chucked appeared to be left over barbecue. The cheese was none existent. My wife’s salad was poor. No one that entered the restaurant following us seemed happy. 2 drinks each, w salads and a shared app was 140$. This was the only place on out trip that was poor.
   

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4. J

   Janelee

   Denver2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Anya was amazing. She was so very attentive while not being invasive. She gave great menu suggestions that we absolutely loved. She really made the experience wonderful. Our hostess was also amazing.
   

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5. J

   James VIP

   Indiana58 reviews

   4.0

   Dined on 24 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Dined early and during the marathon so the restaurant wasn't busy. Made for a very nice atmosphere. Relaxing. My server was great!
   

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6. L

   Lakaishia

   Unspecified1 review

   3.0

   Dined on 23 February 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Waitress was very inattentive once we informed her we were paying with food vouchers. I noticed her walking past us on several occasions to go to other tables and not coming to ours to check on us. Waitress also attempted to charge us full price for what we were told was a buy one get one deal on drinks. Just made me unappreciated as a customer because of my vouchers. The food (my street corn to be exact) came out very dry as if it had been sitting for quite some time before it was brought out. Not to mention how long it took our food to come on to begin with. Might I add we were the first couple in the restaurant. (Reservation for 4pm)
   

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7. C

   Chrisanne

   Greater Boston2 reviews

   3.0

   Dined on 17 February 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   Food was good. Service was subpar, One table was so loud and rowdy it ruined the atmosphere. Was also over charged on one item. Bkd porao was not "loaded" but we were charged as if it was. We paid it- would have taken too long to find our server again
   

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8. M

   Maliea

   Chicago5 reviews

   1.0

   Dined on 16 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Service was poor, lots of servers most of them seemed confused. I sent my drink back because there was no vodka in it. Instead of bring a new one they took the glass and poured a bit of vodka on top. After I drank some through a straw, it was evident that the glass was dirty and there was lipstick all over the top and I don’t wear lipstick. Food took very ever and wasn’t warm. I talked to a manger about all of it and he was defensive and his customer service was nonexistent. 6 people for dinner, over $400 bill TOTAl waste. Do not eat here. .
   

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9. B

   Brian

   New Mexico2 reviews

   3.0

   Dined on 16 February 2025

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 3

   Atmosphere was good. Food is overpriced and not that good. BBQ Platter is not as advertised. Brisket tough. Ribs dry and definitely not fall off bone. Lacking all around for Vegas.
   

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10. R

    Rachel

    Las Vegas1 review

    5.0

    Dined on 16 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My experience was excellent. I and my husband felt very good. Thank you for the services, in specially to waiter.
    

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