Medicine Bakery - New Street

Review summary

1. D

   Danielle

   Birmingham

   5 reviews

   5.0

   5 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Not our first visit to Medicine and definitely won’t be our last either. This place never disappoints. Delicious food, quality ingredients, plenty of choice, great service and surroundings. It’s stunning. Highly recommended.
   

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   Medicine Bakery - New StreetResponded 6 days ago

   WOW! Thank you Danielle for your amazing comments. I will pass on your feedback to the team, they will be thrilled their hard work is much appreciated and you had a great time. We can't wait or your return and hope it is very soon. Kindest Regards Medicine
   

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2. V

   Vanessa

   Nottingham

   2 reviews

   5.0

   2 reviews

   Dined on 2 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I booked as last time we went it got really busy and I’m glad we did as it was full. The staff are really friendly and helpful, the menu is outstanding - I could have eaten anything on there - and it’s a lovely setting with the roof lantern and lots of plants. The portions are generous and we all thoroughly enjoyed our meal. I would absolutely return again and again. In addition, they sell delicious looking doughnuts and other treats to take away and they don’t hang around long!
   

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   Medicine Bakery - New StreetResponded on 3 February 2025

   Hi Vanessa, Thank you for taking the time to share your Medicine experience. Thrilled you loved your visit and i will share your comments to the team. We look forward to your return . Kind Regards Medicine
   

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3. C

   Claire

   Warwickshire

   2 reviews

   5.0

   2 reviews

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Medicine is always amazing !!! One of my favourite places to eat . It’s such a lovely atmosphere , the coffee, food and cakes are delicious . Staff are always friendly and provide a really good level of service .It’s a great place and I would highly recommend it .
   

   Medicine Bakery - New StreetResponded on 3 February 2025

   Hi Claire, Thank you for your amazing 5 Star review. I will pass on your kind words to the team. We look forward to your return. Regards Medicine
   

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4. M

   Meghan

   London

   5 reviews

   3.0

   5 reviews

   Dined on 1 February 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The food itself is good and the main dining area is really nicely decorated. However, cannot get over the toilet situation in there. Considering it's a large restaurant with a high turnover of diners, there is only ONE tiny toilet! Which is up an incredibly narrow set of stairs. Not sure what happens if that ever goes out of use. It really let's down the overall experience.
   

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5. R

   Robbie

   Birmingham

   2 reviews

   4.0

   2 reviews

   Dined on 18 January 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The venue is amazing. The food is wonderful. The staff are lovely...and efficient. However, the booking system needs to be improved by the management team.
   

   Medicine Bakery - New StreetResponded on 21 January 2025

   Hi Robbie, Thank you for amazing feedback. I will pass on your kind words to the team. We are looking at our booking system at this moment, to update and improve. So i hope in future, this will not be an issue. We hope to see you back very soon. Kind Regards Medicine
   

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6. E

   Edward

   London

   1 review

   1.0

   1 review

   Dined on 30 December 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   we ordered the medicine and the harrisa benedict. neither were any good. we were so disappointed as this place had been highly recommended. but the truth is that neither of us liked our plates and it was just awful awful.
   

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   Medicine Bakery - New StreetResponded on 10 January 2025

   Hi Edward, I am very sorry to read you were disappointed with your food. We would have been more than happy to change your dishes.The team, always check back with guests after 4 mins of serving their food, to ensure guests are happy or to resolve any issues immediately. We would much rather you love your visit and want to return. Regards Medicine
   

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7. S

   Sam

   Shropshire

   1 review

   3.0

   1 review

   Dined on 22 December 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   My food was cold. We had tea/cakes after it took ages for the drinks to come although it wasn’t busy. My only bad experience so I will go back, maybe just a bad day!
   

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8. N

   Nick

   Birmingham

   2 reviews

   5.0

   2 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have eaten here a few times and would recommend it all. Everything we have eaten has been freshly prepared and the taste and portion size make it extremely good value for money in our opinion.
   

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9. M

   Matt

   London

   1 review

   4.0

   1 review

   Dined on 8 December 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   Amazing baked goods. The food was excellent. Unique vibe. The service was unfortunately quite slack and one of us was brought the wrong food. It was taken away but only the wrong item, leaving the correct dish to go cold by the time the other dish was brought over. Then we had to ask twice for the bill.
   

   Medicine Bakery - New StreetResponded on 17 December 2024

   Hi Matt, Thank you for taking the time to share your comments. I am sorry the service was not up to scratch, i will be investigating further, to ensure when mistakes happen, they are dealt with quickly and correctly. The team should have picked up any issues on check back. We are always striving to improve and we have continual team training, to keep our standards high. I hope it will not put you off visiting us again and we see you again over the festive season. We wish you a very Merry Christmas. Medicine
   

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10. J

    Judith

    VIP

    Warwickshire

    9 reviews

    4.0

    9 reviews

    Dined on 26 November 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Friendly service and lovely food - freshly cooked and tasty.
    

    Medicine Bakery - New StreetResponded on 17 December 2024

    Thank you Judith for your great comments. Merry Christmas . Medicine
    

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