Mercat Bistro

Review summary

1. L

   Lauren

   Dallas

   5 reviews

   2.0

   5 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   We did the Polar Bear Experience. It was disappointing. The polar bears were cute and the area was decorated well. Service and food were lacking. We waited 20+ minutes to get iced tea, longer for hot chocolate. The food took awhile to come out, as well. The food was airport quality. Would not go back.
   

   Is this helpful?

   Report
2. s

   sandra

   VIP

   Dallas

   15 reviews

   4.0

   15 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   It was a lovely experience with the polar bears singing. Service was a little slow, but other than that a fun time.
   

   Is this helpful?

   Report
3. A

   Amber

   VIP

   Oklahoma City

   5 reviews

   2.0

   5 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   They didn’t have two options listed on the kids menu. They couldn’t make Shirley Temples for the kids even though the waitress suggested it. They were out of crème brûlée. The tables were super small even with two kids. We paid to see the bears and reserved about a month ago. We were seated behind a giant white tree, three members of our party could not see the bears at all during dinner. It was very disappointing since we came to see the bears during dinner. My kids were sad.
   

   • 

   Is this helpful?

   Report
4. L

   Linda

   VIP

   Dallas

   32 reviews

   5.0

   32 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Charming but sophisticated in the true style of a French bistro. Great selections in all menu categories. Attentive but casual service. Would definitely dine there again.... and soon.
   

   Mercat BistroResponded 4 days ago

   Hello Linda, Thank you for your five-star and or positive review, but more importantly, thank you for joining us at Mercat Bistro. We look forward to having you join us again soon! Best, Harwood Hospitality Group
   

   Is this helpful?

   Report
5. B

   Bobbi

   Dallas

   16 reviews

   4.0

   16 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   We expected an exceptional dining experience being that it had been recognized as a Michelin recommended restaurant. The  cocktails, appetizers and salads were good. Two people in our party were planning on having filet mignon which they ran out of before our 7 o’clock reservation. Three at the table then ordered the gnocchi, which was bland and tasteless. Unfortunately half our table was disappointment with their dinner. Sadly, I won’t be recommending or returning. 
   

   Is this helpful?

   Report
6. A

   Amber

   VIP

   Dallas

   3 reviews

   4.0

   3 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Such a great bistro atmosphere with staff clearly working very hard which was appreciated! Our steaks were over cooked which was disappointing, but our other food was very good.
   

   Mercat BistroResponded 4 days ago

   Hello Amber, Thank you for your four-star and or positive review, but more importantly, thank you for joining us at Mercat Bistro. We look forward to having you join us again soon! Best, Harwood Hospitality Group
   

   Is this helpful?

   Report
7. AC

   AldenC

   Dallas

   13 reviews

   2.0

   13 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   The service was extremely slow. It took over an hour to get the food, which was cold and didn’t taste good. I’ve had good experiences here before, but this was really bad
   

   Is this helpful?

   Report
8. V

   Vic

   Houston

   90 reviews

   5.0

   90 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sat in the “gazebo” across from the main entrance. Absolutely lovely. Ambiance was great and food was really good. They store their wines in a cellar so the older wine that I selected had aged properly. Absolutely will be back the next time we are in town.
   

   Mercat BistroResponded 6 days ago

   Hello Vic, Thank you for your five-star and or positive review, but more importantly, thank you for joining us at Mercat Bistro. We look forward to having you join us again soon! Best, Harwood Hospitality Group
   

   Is this helpful?

   Report
9. J

   John

   VIP

   Dallas

   36 reviews

   5.0

   36 reviews

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had another excellent dining experience at Mercat Bistro. Wade the GM, Timothy our waiter, and the entire team took great care of us. Thank you!
   

   Mercat BistroResponded 7 days ago

   Hello John, Thank you for your five-star and or positive review, but more importantly, thank you for joining us at Mercat Bistro. We look forward to having you join us again soon! Best, Harwood Hospitality Group
   

   Is this helpful?

   Report
10. G

    Griffin

    VIP

    Dallas

    4 reviews

    5.0

    4 reviews

    Dined on 15 December 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Incredible experience wonderful decor and food was delicious.
    

    Mercat BistroResponded 7 days ago

    Hello Griffin, Thank you for your five-star and or positive review, but more importantly, thank you for joining us at Mercat Bistro. We look forward to having you join us again soon! Best, Harwood Hospitality Group
    

    1 person found this helpful

    Report