Metropole @ 21c Museum Hotel

Review summary

1. G

   Gillis

   Cincinnati1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambiance was lovely. Our seats were perfect for our date: at the corner of the booths, where we could be right next to each other. I had the “Of the Gods” cocktail, and my boyfriend had the Manhattan; both were otherworldly. Jeremy was our server and he was amazing. All the food was delicious as well, and we left very full, with a slice of cheesecake for later. We really enjoyed our night; it was a special occasion for us, and we were very happy with our experience.
   

   Is this helpful?

2. c

   carri VIP

   San Diego9 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful meal, nice quiet atmosphere. Great vegan options !
   

   Is this helpful?

3. D

   Dawn

   Cleveland1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were there for breakfast and everything was perfect
   

   Is this helpful?

4. S

   Sachin

   Toledo5 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was good. Portion sizes were larger then we expected. Taste was very good. Wait staff was excellent! Would go back for sure.
   

   Is this helpful?

5. J

   Jennifer VIP

   Hawaii30 reviews

   4.0

   Dined on 1 March 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a nice dinner before a show. Our server was fantastic in describing the menu items and wine selections. We had the peppers, salmon and octopus starters which were amazing. This was followed with the arugula and ceasar salad also wonderful. We split the short rib dinner… very good. The portions were much larger than last time we were there several years ago.
   

   Is this helpful?

6. C

   Carl VIP

   Cincinnati176 reviews

   5.0

   Dined on 27 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great pre show meal at Metropole. Drinks and food were great. Service from Nicki and staff was superb.
   

   Metropole @ 21c Museum HotelResponded on 28 February 2025

   Thanks so much for the awesome review! We’re thrilled you had another great pre-theater meal with us. It’s fantastic to hear that the food, drinks, and Nikki’s service all hit the mark. We can’t wait to have you back for your next visit and we hope you enjoyed the show!
   

   Is this helpful?

7. JA

   JaneA

   Cincinnati2 reviews

   5.0

   Dined on 27 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always enjoy eating at Metropole. Their chef is a genius at flavor surprises!
   

   Metropole @ 21c Museum HotelResponded on 28 February 2025

   Thanks for the review, Jane! We're thrilled to hear that you have made Metropole a regular spot, and that we can continue to impress. We love our regulars and we appreciate your patronage. It's encouraging to know that Chef's creations are hitting the mark with you. We can’t wait to have you back for more tasty surprises! Thanks again.
   

   Is this helpful?

8. OT

   OpenTable Diner

   Cincinnati2 reviews

   2.0

   Dined on 27 February 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   I’ve eaten here several times over many years - it is definitely gone downhill. The food was over engineered and flavor profile was horrible! We ate jackfruit bbq - shrimp was rubbery and sauce lacked flavor. Typically, we love the beet salad but tonight they switched out the greens for radicchio and it was a sea of purple mess. Why why! My friend requested an espresso martini with fresh espresso and was told we have an espresso machine but dont use it for the restaurant drinks. What! However, the sea scallops did not disappoint. The one item they hadn’t tweaked since previous visits. The shining star was definitely the dessert- graham mille feuill and the alcoholic drinks. Please Metropole get it together for a $300 meal (for 3 people) I hate to go home hungry and disappointed!
   

   Metropole @ 21c Museum HotelResponded on 28 February 2025

   Thank you for your candid feedback. We’re really sorry to hear that your recent experience didn’t meet the standards you’ve come to expect from us. We take your comments seriously, and your feedback will be shared with the kitchen team for review. We apologize for the confusion around the espresso martini. That’s definitely not the experience we want to provide. On a positive note, we’re glad the sea scallops and dessert made an impact! We appreciate your support and constructive feedback. Sorry to have disappointed and we would love the opportunity to make it right in the future. Thank you.
   

   Is this helpful?

9. j

   joseph VIP

   Cincinnati3 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was our anniversary. The food was amazing and Jeremy, our waiter, was outstanding. We were never rushed. In fact, we were there for 3 hours.
   

   Metropole @ 21c Museum HotelResponded on 28 February 2025

   Thank you so much for sharing your experience with us, and congratulations on your anniversary! We’re thrilled to hear that you enjoyed the food, and that Jeremy made your celebration extra special. It’s great to know you were able to relax and enjoy your time without feeling rushed. We hope to be part of many more special moments for you both! Looking forward to welcoming you back soon!
   

   Is this helpful?

10. R

    Ruth VIP

    Cincinnati6 reviews

    5.0

    Dined on 22 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Highly recommend the braised beef short ribs. My husband said they were the best he ever had. I recommend the sea scallops as well, excellent!
    

    Metropole @ 21c Museum HotelResponded on 28 February 2025

    Thank you so much for the kind words, Ruth! We’re so happy to hear that your husband loved the braised beef short ribs — what a compliment! And we’re thrilled you enjoyed the sea scallops as well. Your recommendations mean a lot to us, and we can’t wait to have you both back for another great meal!
    

    Is this helpful?