Mexican Sugar Montrose - Regent Square

Review summary

1. OT

   OpenTable Diner

   Houston1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   Food was cold, took 45 min for our first drink to come out. Not impressed for the overall price and the quality of food. The venue itself is very cute!
   

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2. E

   Ender VIP

   Chicago2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All was good, food and drinks! Definitely I can come back!
   

   Mexican Sugar Montrose - Regent SquareResponded today

   Hey Ender, We're thrilled to hear that you had a great time ! It's wonderful to know that you enjoyed our food and drinks. Your kind words mean a lot to us. We look forward to welcoming you back soon. Thanks for the high ratings!
   

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3. a

   alyssa

   Houston1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   Our waitress was so bad at her job! Our food came before the drinks, never refilled our waters after being asked and she ordered me the wrong drink when I correct her she didn’t even know the other drink was on the menu. When my correct drink finally came it was the wrong flavor that I asked for. Very disappointed in the service. My drink came out once we finished our food. Will never be back because of this and the food was 10/10
   

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4. C

   Chris

   San Antonio2 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Good was good but service was lacking. There were several large parties and I already expect service to be slower, but this was even slower. However, I’d try it again.
   

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5. H

   Hayden

   Dallas4 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Went to celebrate my birthday and had a great time. The interior is so cute, I had the machete margarita which was delicious and the steak enchiladas. We also got a queso and guacamole for the table which were great too
   

   Mexican Sugar Montrose - Regent SquareResponded today

   Thanks for visiting us, Hayden! We're thrilled to hear that you enjoyed celebrating your birthday with us. It's wonderful to know that our interior design and our machete margarita hit the mark for you! We're glad you enjoyed our steak enchiladas and queso and guacamole as well. We appreciate your feedback and look forward to welcoming you back for more great experiences. Cheers!
   

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6. A

   Anju VIP

   Houston29 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Appetizers and drinks were good, but we were not impressed with the main entrees
   

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7. K

   Kelly

   Houston13 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food and drinks. Very loud, so we were happy we were seated outside.
   

   Mexican Sugar Montrose - Regent SquareResponded today

   Hi Kelly, We're thrilled to hear that you enjoyed your dining experience with us! It's wonderful to know that our food and drinks met your expectations. We understand that the noise level was a bit high, and we appreciate your understanding. We always aim to create a comfortable and enjoyable atmosphere for our guests. We hope to see you again soon.
   

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8. M

   Matt

   Houston2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   I was pleasantly surprised with the total experience. Great value for the price. I will be going back.
   

   Mexican Sugar Montrose - Regent SquareResponded 2 days ago

   Hi Matt, We're thrilled to hear that you had a wonderful experience at Mexican Sugar Montrose - Regent Square! It's fantastic to know that you found great value for the price and enjoyed our food. We're always striving to provide the best for our guests and your feedback is a testament to our efforts. We look forward to welcoming you back soon. Best, The Management Team
   

   1 person found this helpful

9. G

   Gabriel

   Orange County9 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The fajitas were fantastic, chicken and carne asada were so tender and juicy.
   

   Mexican Sugar Montrose - Regent SquareResponded 2 days ago

   Thanks for visiting us, Gabriel! We're thrilled to hear that you enjoyed our fajitas and found them to be fantastic. It's wonderful to know that you found the chicken and carne asada to be tender and juicy. We strive to provide the best dining experience possible for our guests at Mexican Sugar Montrose - Regent Square. We appreciate your kind words and high ratings. We look forward to serving you again soon!
   

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10. K

    Kirsten VIP

    Philadelphia2 reviews

    4.0

    Dined 6 days ago

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    Good atmosphere, great service. However we didn’t feel the food lived up to the hype. Yucatán fries were very salty, tacos were just basic grilled carne asada with tomato and onion. Zero spice and very dry. Definitely not authentic Mexican, but the vibes were good.
    

    Mexican Sugar Montrose - Regent SquareResponded 5 days ago

    Thank you for sharing your feedback! We're glad to hear you enjoyed the atmosphere and service. We’re sorry to hear that the food didn’t meet your expectations, especially the Yucatán fries and tacos. Your comments are important to us, and we’ll take them into consideration as we continue to improve. We appreciate your visit and hope you’ll give us another chance to provide you with a better experience next time! - Francisco
    

    1 person found this helpful