Michael's Genuine Food & Drink - Miami

Michael's Genuine Food & Drink - Miami reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. N

   Nilmarie VIP

   Miami20 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the ladies who greeted me and my guest, to Sebastian, and each staff that interacted with us… impeccable service. The only request I have: PLEASE, make your Frosted Flake Flan your signature dessert and make sure to have it available ALWAYS… :) Thank you for a great hospitality experience yesterday.
   

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2. M

   Marie VIP

   Fort Lauderdale23 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great brunch. Great service. Delicious food. Highly recommended.
   

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3. J

   Jenifer

   Los Angeles2 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Service was terrible and the food was ok. Not the worst experience but definitely won’t be going back.
   

   Michael's Genuine Food & Drink - MiamiResponded 2 days ago

   Thank you for choosing Michael's Genuine Food and Drink. We're sorry we didn't provide you with the exceptional dining experience we strive to deliver. We value your feedback and would appreciate the opportunity to learn more about your visit. Please contact Jinou at jceant@michaelsgenuine to discuss your experience further.
   

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4. V

   Victor VIP

   Miami19 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   The Stone Crabs we not fresh and the Squid did not taste great. Burgers were good.
   

   Michael's Genuine Food & Drink - MiamiResponded 2 days ago

   Thanks for the feedback, Victor. We're sorry to hear that our Stone Crabs and Squid didn't meet your expectations. We take pride in our freshness and quality of our food, so it's disappointing to hear we fell short this time. We're glad, however, that you enjoyed our burgers. We appreciate your comments and will use them to improve our offerings. We hope to have the opportunity to serve you again and exceed your expectations. - The Management Team at Michael's Genuine Food & Drink - Miami.
   

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5. E

   Einat VIP

   Fort Lauderdale8 reviews

   5.0

   Dined on 5 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing! So was the service & vibe. We’ll definitely be back soon
   

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6. M

   Michael VIP

   New York City84 reviews

   5.0

   Dined on 1 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always one of my favorite places in Miami. The front desk is welcoming, read’s reservation notes, and makes you feel special. Gianluca was a fantastic server, always at hand, and a real treat
   

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7. S

   Stephen VIP

   Miami79 reviews

   3.0

   Dined on 1 April 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   We visit this restaurant frequently and we have always reviewed it with high marks and recommended it as one of our favorite casual place to go and eat. Our most recent experience was quite different than usual. The food was not prepared to the usual quality. When we pointed that out no effort was made to rectify the situation. Also, this restaurant used to have an amazing ribeye steak on the menu. They have recently removed this item and put in place an oven baked piece of beef that is in no way comparable. We can no longer recommend this restaurant.
   

   Michael's Genuine Food & Drink - MiamiResponded on 4 April 2025

   Hello Stephen, We're truly sorry to hear about your recent experience at Michael's Genuine Food & Drink - Miami. We appreciate your high recommendations and reviews, and we're disappointed to hear that we didn't meet your expectations this time around. We take your comments about the food and the ribeye steak seriously and will discuss them with our team. We're also sorry for the oversight regarding the steak and we hope to provide a better experience in the future. Please contact Jinou at jceant@michaelsgenuine to discuss your experience further. Best regards, The Management Team
   

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8. C

   Caridad

   Miami24 reviews

   3.0

   Dined on 31 March 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Service could have been better, and our order of chips were stale. Not our best experience at this establishment. Not sure we will return, which is a shame because we used to love it.
   

   Michael's Genuine Food & Drink - MiamiResponded on 4 April 2025

   Thanks for visiting us, Caridad. We're sorry to hear that your recent experience at Michael's Genuine Food & Drink - Miami didn't meet your expectations. We always aim to deliver a great experience, and we're disappointed that our service and chips were not up to par. Your feedback is important to us, and we'll certainly take it into account for future improvements. We hope you'll give us another chance to impress you.
   

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9. D

   Dale VIP

   Miami8 reviews

   3.0

   Dined on 30 March 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   It’s a great spot to people watch in the design district., especially with visitors. The food this visit was mid (side salad was wilted and pieces were brown, the breakfast pizza was overcooked with the yolk very hard, the kimchi Benedict was great), but our server was fantastic! The manager was going table to table asking if everyone was enjoying and I believe she saw we put the plate with brown wilted lettuce off to the side, then skipped our table. Still had a good time.
   

   Michael's Genuine Food & Drink - MiamiResponded on 4 April 2025

   We're sorry we didn't meet your expectations during your visit to Michael's Genuine Food and Drink. Your feedback is important to us, and we would like to understand your concerns better. Please contact Jeunevieve at jceant@michaelsgenuine so we can address them.
   

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10. N

    Nancy VIP

    Miami14 reviews

    5.0

    Dined on 29 March 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    All around excellent except for the continual pounding drum beat music
    

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