Mikado - Marriott Puerto Vallarta Resort & Spa

Review summary

1. OT

   OpenTable Diner

   Puerto Vallarta

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   We live in the area, guests in town, planned the Japanese Steakhouse experience. Booked rez through website. Restaurant is closed, so is Sports Bar/Restaurant … no mention of it on website nor in automated rez. They mocked up a coffee shop in an attempt to pull it off. Horrible does not describe it. My wife’s was so bad she sent it back and while they didn’t charge her the website should have reflected the facility was closed. Sold out hotel … management should be better than this. If I wanted a coffee shop that’s where I would have gone. Very disappointed ! I’ve had a similar experience in their Sports Bar/ Restaurant. Won’t be back. Marriott experience … not here !!
   

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2. J

   James

   Anchorage

   20 reviews

   2.0

   20 reviews

   Dined on 4 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   The restaurant demonstrates a 15 page menu on Open Table. When we arrived for our reservation the menu was only 3 pages. 1st disappointment! 2nd issue was my rib eye steak lacked any concept of tenderness. The only good part of the meal was the small ramekin of plantains. 3rd I had to skip for a refill on my glass of water twice.
   

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3. P

   Priya

   London

   2 reviews

   5.0

   2 reviews

   Dined on 23 October 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 4

   Main food was ok but service was amazing. Guava cheesecake was amazing - well worth a visit. Would be better if air conditioned the dining area as was very humid.
   

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4. A

   April

   Omaha

   5 reviews

   vip
   3.0

   5 reviews

   Dined on 18 October 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   A couple restaurants are under construction. It's not stated on any sites, to know before. I don't think they knew what waiter has certain tables. Waited a long time for a drink, before they figured it out. Moving people to different location. But it's not the same. The feel and ambiance is not right. Our orders came out wrong, but they fixed it. Need to notify people making reservations on open table, so they can decide if they want to go there. Should have completed the work before busy season. The dates provided seem a little late. All other restaurants are affected, while the sports bar and Mikado were not available. I hope it's better than before, but we won't return until the work is completed
   

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5. k

   katie

   Washington DC

   5 reviews

   vip
   5.0

   5 reviews

   Dined on 15 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service was amazing. Edgar was phenomenal and made our evening spectacular!
   

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6. PJ

   PJbo

   Phoenix

   66 reviews

   3.0

   66 reviews

   Dined on 12 October 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Not what we were hoping for. Portions were large, but quality was not great. Filet teppenyaki was tough and flavorless, ribeye tough and gristly. Ambiance not great as this was the off season so the menu was served in the same space as the breakfast buffet instead of the real hibachi restaurant. Red dragon roll was probably the highlight of the meal as was the bottle of Argentinian red wine that was advertised as a Malbec on the menu but turned out to run a red blend on arrival. Fortunately it was a pleasant red blend, so not sure why they wouldn't just display it that way. Lastly, I do not mind paying an upcharge for fried rice instead of steamed, but please just be up front about it. Would not return.
   

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7. OT

   OpenTable Diner

   Dallas

   1 review

   5.0

   1 review

   Dined on 20 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Ralph made our dinner experience lovely. Food was perfect.
   

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8. M

   Miguel

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined on 18 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fue muy bueno, fueron muy atentos y en general fue un buen rato
   

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9. K

   Kenny

   San Antonio

   25 reviews

   5.0

   25 reviews

   Dined on 17 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again another excellent dinner. Rudy took care of us and answered all questions on the menu. The food and service was very nice.
   

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10. J

    Joyce

    Washington DC

    8 reviews

    vip
    5.0

    8 reviews

    Dined on 25 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The Mikado Restaurant was great. Decor and ambiance was pleasing. The chef that prepared our food put on a good show and was entertaining The food was delicious.
    

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