Milestones Grill + Bar - Kingston

Review summary

1. K

   Kirsten

   Vancouver6 reviews

   1.0

   Dined on 16 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Waited over an hour for food when we were the only people initially in the restaurant. Had to get my own cutlery from another table for our whole group. No drink refills or any attention at all until I went and found someone after waiting 45+ minutes. Avocado was all brown and not edible. Terrible experience. If they were busy I would understand but this was crazy. Will never return. I honestly can’t believe nothing was taken of the bill and zero apologies.
   

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2. C

   Cosgrove

   Tampa11 reviews

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lisa was a huge part of our delightful evening. Her timing, engagement, familiarity with the menu and sense of humour made everything so enjoyable. Food was terrific. Milestone's rarely disappoints. I have never had a meal I didnt like at Milestones. Consistently good , reliable chefs and engaging staff. This always spells success in any restaurant. Milestones is a family favourite. Booked Easter Brunch for 12 tonight. Bravo . Love you guys !. Nancy Cosgrove
   

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3. V

   Victoria

   Toronto1 review

   2.0

   Dined on 5 March 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   We made a reservation prior to seeing a show, we gave ourselves an hour and a half which is normally plenty of time to eat out and we noted we had a show to get to and had to be out by a specific time. Our orders took about 50 minutes to arrive at the table at which point we had to order our bills right away and eat quick, they also forgot an entree and we had to pack it up instantly. After this, they didn’t even bother to comp anything on the bill and hardly apologized. We had also ordered the date night special which included dessert which we didn’t have time for but we’re still charged for it. It was pretty disappointing.
   

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4. M

   Mark

   Toronto1 review

   1.0

   Dined on 23 February 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Sad day when we won't be going back to our fav restaurant. New owners can't keep up with a few customers . Customers walking out.
   

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5. S

   Shannon

   Toronto2 reviews

   3.0

   Dined on 23 February 2025

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 3

   Unfortunately it was a very busy day and they didn’t have enough staff.
   

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6. T

   Tracy

   Toronto1 review

   3.0

   Dined on 23 February 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Coffee was unpalatable. The waitress kindly replaced with capuchino which was actually a latte and it was as bad as the coffee. The washrooms were a mess. No toilet paper. Lots of toilet paper on the floor along with dust and grime. I could smell the washrooms down the hall. Toilets were clean at least. Very poor for the promised quality and cost at this restaurant. Disappointed to say the least.
   

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7. R

   Rumit

   Toronto1 review

   2.0

   Dined on 16 February 2025

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Experience, Good food. Location is excellent and clean restaurant
   

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8. C

   Carole VIP

   Toronto8 reviews

   5.0

   Dined on 13 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jordan, our server, gave us amazing service - he made our night !! Our food was delicious
   

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9. K

   Kim

   Toronto2 reviews

   2.0

   Dined on 8 February 2025

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 1

   We arrived promptly at 6:14 for our 6:15 reservation- while the hostess was trying to sort out where to sit us, the manager interrupted and told her where to take us. We were whisked past numerous empty tables to the farthest corner of the restaurant next to the kitchen door and the perch behind me where everything around bills and issues seems to be discussed, so loudly I could hardly hear my husband. It was a special night out - our valentine celebration. We drove an hour for dinner and to attend the Colin James concert at the Grand. Which we told the waitress upon arrival. Seemed like an eternity to get our wine, which we ordered as soon as Lisa arrived at our table. Empty wine glasses were initially brought to our table, we ordered quickly. We waited and we waited for wine. It took a 45 mins to get our food. Around 7: 20, we asked for a dessert to share and our bill, reminding her we had to leave by 7:45 to get to our show by 8:00. Needless to say there was no joy over the dessert, it arrived at 7:40. She offered a take out container. Where would we put that at the show? My husband woofed down dessert. We made it to the show as the lights flashed after running several blocks. Needless to say after an evening I was so looking forward to was marred by what I feel was total disrespect. There was a family of 6, with 4 young children and a couple with a baby in our section slammed against the kitchen. My husband and I are in our 60’s - felt like we were seated at the kids table. On a side note, the kids were quieter than the staff talking behind my back at their chat post. We live near Perth, usually go to Ottawa for entertainment. I’m from Kingston and suggested we try - I hadn’t been to the old S&R building since it was renovated, it’s lovely, I’m sure the ambience at a section away from the kitchen would have made our evening more enjoyable. Thank you Lisa for trying but I understand from the conversation behind me, they were trying to get you off for 7:30.
   

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10. j

    janet

    Toronto2 reviews

    3.0

    Dined on 1 February 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5

    We had a great time, great staff, great drinks. I love to order the ravioli and was disappointed it didn’t come with the garnishing, no pecans or apples just ravioli and sauce with goat cheese. It was still good but sure wasn’t as good with out the special touches. I didn’t want to complain because it was so busy and I figured it was just missed, my friend ordered and was also sad no pecans. We will be back however 😊
    

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