Mito - Smith Haven

Review summary

1. OT

   OpenTable Diner

   New York City1 review

   4.0

   Dined on 22 February 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The bottomless brunch was amazing for the price. Food was great! We had one waitress named May who was excellent!
   

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2. M

   Michelle

   New York City63 reviews

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our lunch visit was great--as expected. The menu choices were many and satisfied all our interests. We tried the bang bang cauliflower and were surprised by the sweetness, but it had a terrific flavor. The 5 spice ribs were fall off the bone and a perfect selection. Our waiter, James, was very well informed about the menu and extremely attentive and caring. We have actually had him at a different visit to this restaurant. He is low key and very pleasant. We will be back again.
   

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3. J

   Jack

   Montreal15 reviews

   3.0

   Dined on 15 February 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Valentine's Day, so it was very busy. We were not seated until 20 minutes after our reservation time. Service from the kitchen was slow. Initial male server at the table was useless, but the head female server was excellent and on the ball to track our food order.
   

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4. M

   Marc

   New York State1 review

   2.0

   Dined on 14 February 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   I hate to say it but our experience was very disappointing. I took my wife out for Valentines Day and her Mother in law was with us. The best part of the night is that we were seated right away so we were off to a good start but downhill from there. After placing our order it took 15 minutes to get HALF of our appetizers, which were just okay. After 10 more minutes I asked about the rest of our appetizers, which were 2 simple sushi rolls. They said they were sorry and 5 minutes later said they forgot to make this for us and brought it over, and at least said it was on the house. Then dinner took another 25 minutes as we watched people who arrived after us to have completed their dinner and paying their bill. My wife and mother in law ordered chicken teriyaki dinners and the chicken was a small price that looked like it was cooked from frozen and both were not fully cooked. Ugh. Mine was General Tso's and if was COLD, like not a semblance of heat. All of us wee frustrated and didnt eat dinner. To their credit they apologized again and didnt charge us for those either, but ultimately a very disappointing night for our first time there and will never go back or recommend Mito.
   

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5. X

   Ximena

   New York State1 review

   5.0

   Dined on 19 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All my guests had a great time. Food was delicious and service on point! Great experience celebrating my brothers birthday.
   

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6. K

   Kathleen VIP

   New York City13 reviews

   5.0

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Always a great experience here. Love that it's not too noisy and the food is always exceptional.
   

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7. A

   Alazia

   New York City2 reviews

   5.0

   Dined on 4 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and ambiance were absolutely delightful, creating an inviting and enjoyable atmosphere. Each dish was expertly crafted and bursting with flavor, making for a truly memorable dining experience. The only downside I encountered was the unexpected added gratuity on the bill, which caught me off guard and slightly dampened my overall experience.
   

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8. M

   Michelle

   New York City63 reviews

   1.0

   Dined on 31 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This restaurant was everything that we had hoped for. It was quiet so that we could have a great conversation and the food was terrific. Our waiter was extremely pleasant and knew the menu offerings, so he was able to assist with our choices. We order the Dim Sum tastings and they were all great. We also had a crab and spinach dip that we truly enjoyed. Our main dishes were presently very nicely and were as tasty as they looked. We will absolutely go back again.
   

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9. B

   Barbara VIP

   New York City11 reviews

   2.0

   Dined on 29 December 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   I always expect more from this restaurant and am always disappointed. This time they did not have our reservation even though it was made on Open Table and confirmed. No problem since there were plenty of available tables. They kept trying to seat us in a booth even though I am obviously handicapped, use a cane, and requested a regular square table. The service was very slow. The light on our table did not work making it hard to read the menu. We requested another which never came so those of us who had one took out a phone to read the menu. We had to ask for water. My husband ordered a bottle of sake but did not get a glass. We asked waiter for it, and it EVENTUALLY came. The menu is not as extensive as most sushi restaurants. The miso soup and fried ice cream dessert were good. The main sushi, sashimi, rolls meal was fair. The cost for 4 people (one a child) was $350.00 before the tip
   

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10. E

    Edward

    New York City1 review

    1.0

    Dined on 13 November 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 4

    would not recommend this restaurant at all food was just sub par and definitely over priced there was something black in the ice cube that appeared to be a bug and they just took drink off the bill then proceeded to charge 10.00 for chinese tea the tea had no taste the dumplings were good and great presentation will never go back .. there is a reason that the place was empty .. didn’t like P.f. chang’s but this doesn’t do much better ..
    

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