Mole Palm Desert

Review summary

1. L

   Lori

   VIP

   Los Angeles

   3 reviews

   1.0

   3 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   The service was horrible The waiter after 45 min of waiting for our drinks told us it was busy. Only 7 tables were occupied. Then we waited another 30 minutes for our food. This is the 2nd time we have had a problem there and it will be the last.
   

   Is this helpful?

   Report
2. K

   Kelly

   VIP

   Salt Lake City

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   2nd time there and really like everything I’ve tried. Great service and nice setting.
   

   Mole Palm DesertResponded today

   Hello Kelly Thank you for your wonderful review! We're thrilled to hear that you had another great experience at Mole Palm Desert. It's fantastic to know that you enjoyed our service and found our setting pleasing. We strive to provide an exceptional dining experience and your kind words are a testament to our efforts. We look forward to welcoming you back soon! Best, The Management Team
   

   Is this helpful?

   Report
3. V

   Violeta

   VIP

   Central Coast

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The cornbread was delicious. enchiladas of shrimp were very tasty. A ceviche was delicious.
   

   Mole Palm DesertResponded today

   Hi Violeta Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our cornbread, shrimp enchiladas, and ceviche. We strive to provide delicious food to all our guests and your feedback is a testament to our efforts. We appreciate your kind words and look forward to serving you again soon at Mole Palm Desert. Best, The Management Team
   

   Is this helpful?

   Report
4. E

   Edye and Steven

   VIP

   Baltimore

   39 reviews

   5.0

   39 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Shout to Ricky for great bar service last night. We love the food and cocktails at Mole.
   

   Mole Palm DesertResponded 7 days ago

   Hi Edye & Steven We're thrilled to hear that you had a fantastic time at Mole Palm Desert! It's wonderful to know that our food and cocktails were to your liking. Your kind words truly mean a lot to us. We strive to provide top-notch service and it's always rewarding to hear when we've succeeded. We look forward to welcoming you back soon. Best regards, The Management Team
   

   Is this helpful?

   Report
5. R

   Roland

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waiter Brandon was amazing and the food was excellent. Highly recommend this restaurant.
   

   Mole Palm DesertResponded 7 days ago

   Dear guest, your feedback is highly appreciated. Thank you so much for the review!
   

   Is this helpful?

   Report
6. P

   Paula

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I are frequent diners at Mole. Food is delicious, margaritas are tasty. My husband usually orders pollo enchiladas mole. Always consistent Last night I tried Salmon enchiladas in chipotle sauce which was spectacular. The sauce was rich and creamy with a touch of spice. Just enough to tickle the back of your throat. We finished with tres leches cake Yummmm.
   

   Mole Palm DesertResponded 5 days ago

   Thanks for visiting us, Paula! We're thrilled to hear that you and your husband enjoyed your meals, especially the Salmon enchiladas in chipotle sauce. It's always a pleasure to know that our flavors and spices hit the spot! We're glad to hear that the tres leches cake was a hit with you. Your kind words mean a lot to us and motivate us to keep delivering delicious meals and drinks. We look forward to welcoming you back to Mole Palm Desert soon!
   

   Is this helpful?

   Report
7. D

   David

   Seattle

   17 reviews

   5.0

   17 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mole Enchiladas were a must have. The side of carne asada was tender and delicious with another entree. Chips and guacamole to start with a margarita and spritz. Enjoyed our dinner
   

   Mole Palm DesertResponded 7 days ago

   Thanks for the review, David! We're thrilled to hear that you enjoyed our Mole Enchiladas and found the side of carne asada to be a must-have. We're glad you enjoyed our Chips and Guacamole to start with a margarita and spritz. We appreciate your kind words and look forward to serving you again soon.
   

   Is this helpful?

   Report
8. d

   dave

   VIP

   Calgary

   28 reviews

   1.0

   28 reviews

   Dined on 12 December 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   Will not return. The best part of the meal is how nice and clean the restaurant was. Very small menu. Had to pay for salsa .The guacamole was a very small serving. Drinks were in small glasses. Main courses smothered in sauces,,,,,not much substance. Had to pay extra for rice and beans and coleslaw. There are too many other great Mexican restaurants around here to choose from .
   

   Mole Palm DesertResponded on 13 December 2024

   Dave, thank you for visiting and sharing your feedback. We appreciate your compliments on the cleanliness and ambiance of our restaurant. Regarding your concerns, we strive to offer a curated menu and fresh, high-quality ingredients to provide an elevated dining experience. Your comments will be shared with our team as we continuously refine our offerings. We regret that we did not meet your expectations and hope you find a dining experience that suits your preferences.
   

   Is this helpful?

   Report
9. p

   paul

   VIP

   Los Angeles

   17 reviews

   4.0

   17 reviews

   Dined on 10 December 2024

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 4

   The food and cocktails are fantastic, really nicely done … but the service is extremely slow, once seated we waited 15 minutes for water, then another 10 to order drinks. Dinner came in a reasonable time after ordering but at the end we waited and waited for the check …
   

   Mole Palm DesertResponded on 12 December 2024

   Hey paulr, Thank you for taking the time to review Mole Palm Desert. We're thrilled to hear that you enjoyed our food and cocktails, and found our service to be fantastic. However, we're sorry to hear about the delay in service you experienced. We always aim to provide prompt and attentive service to our guests, and we regret that we fell short in this instance. Your feedback is important to us and we will certainly use it to improve our service speed and efficiency. We hope to have the opportunity to serve you again soon. Best regards, The Management Team
   

   Is this helpful?

   Report
10. M

    Madalyn

    Palm Springs

    23 reviews

    5.0

    23 reviews

    Dined on 8 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    The food was described by our waiter as gourmet Mexican. Our meals were delicious. Guacamole with crab appetizer SO good. I could've made it my meal. Entrees were excellent and plentiful. Service was top-notch. Patio small but nice. A wonderful experience.
    

    Mole Palm DesertResponded on 8 December 2024

    Good day Madalyn We're thrilled to hear that you had a wonderful experience at Mole Palm Desert! It's fantastic to know that our gourmet Mexican dishes, especially the guacamole with crab appetizer, hit the mark for you. We're also delighted that you found our entrees to be excellent and plentiful. We're glad our service was up to the mark and that you enjoyed the patio. Thank you for taking the time to leave this wonderful review. We look forward to serving you again soon! Best regards, The Management Team
    

    Is this helpful?

    Report