Monarch

Review summary

1. T

   Tara

   Baton Rouge

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was amazing, food delicious and service was great!!
   

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2. E

   Emily

   Dallas

   8 reviews

   5.0

   8 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and drinks were absolutely incredible, I’m wowed every time I’m here. Service was exceptional, they really go above and beyond. I can’t wait to come back!
   

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3. S

   Sam

   VIP

   Central Texas

   8 reviews

   5.0

   8 reviews

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceeded expectations. Service was attentive, helpful in accommodating food allergies, and knowledgeable enough about both the food and wine menus to make very useful recommendations. And we loved all of the food. Well worth the price.
   

   MonarchResponded 5 days ago

   That's great to hear, Sam. Thank you so much for your very kind words on our food and service. Our team takes pride in doing everything we can to accommodate guests with food allergies so we're happy to know you enjoyed your meal. We look forward to serving you again soon!
   

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4. J

   Joaquin

   Dallas

   5 reviews

   3.0

   5 reviews

   Dined on 16 February 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Food was cold and our waitress wasn’t friendly wasn’t worth the money
   

   MonarchResponded 5 days ago

   Joaquin, we are genuinely sorry to hear that we let you down during your recent visit. That's certainly not the type of comments we normally hear, nor the experience we want our guests to have. We hope you told your server so that we can prepare new items for you. We'd love a second chance to impress you. Please message us with your reservation details so we can look into what happened and see what we can do to serve you again someday. Thank you for the opportunity. The Monarch Dallas team
   

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5. D

   Diana

   VIP

   Dallas

   10 reviews

   3.0

   10 reviews

   Dined on 9 February 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   Made reservations but still had to wait 15-20 mins past my scheduled time to be seated. Place was very loud and chaotic. Hostess wasn’t very welcoming. Food was delicious but the ambiance there was not what you expect for fine dining.
   

   MonarchResponded on 13 February 2025

   Thank you for your visit and feedback, Diana. We apologize for any delay you experienced in getting seated and will look into what happened to make sure it is not an issue again. We're glad you enjoyed our food, and hopefully, we can have another opportunity to serve you again someday to seat you in a more subdued section so you can have an excellent experience in every way. Please let us know. The Monarch Dallas team
   

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6. M

   Michelle

   Dallas

   9 reviews

   5.0

   9 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The whole thing was amazing!! Just a wonderful experience!
   

   MonarchResponded on 16 February 2025

   Thank you, Michelle. It's nice to see you enjoyed your visit and we greatly appreciate your wonderful review. Hopefully, you'll be back soon!
   

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7. J

   Jay

   VIP

   Dallas

   1 review

   5.0

   1 review

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and food were exceptional! Oh and the view was spectacular!
   

   MonarchResponded on 31 January 2025

   Jay, that's wonderful to hear. Thank you. We hope you'll join us again for more memorable food, hospitality, and views!
   

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8. F

   Fernando

   VIP

   Seattle

   1 review

   5.0

   1 review

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place with amazing service and food!! Get a window table for a better experience!!
   

   MonarchResponded on 31 January 2025

   Fernando, we appreciate your kind words about our service and food. We always aim to create memorable experiences for all our guests, and a window table can be the icing on the cake for many! We look forward to welcoming you back soon. Thank you!
   

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9. P

   Prateek

   Dallas

   1 review

   5.0

   1 review

   Dined on 23 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was an extraordinary and unforgettable dining experience, undoubtedly the most remarkable one I’ve ever had.
   

   MonarchResponded on 10 February 2025

   That's great to hear, Prateek. Thank you for your very kind words and we're happy to know you enjoyed your meal so much. We look forward to serving you again soon!
   

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10. J

    Jennifer

    Dallas

    6 reviews

    4.0

    6 reviews

    Dined on 17 January 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    I enjoyed myself there. However I wasn’t aware of the hidden fees. I brought a cake & had to pay $6 per person just to cut my own cake. Also for parking it states that there is a $10 fee but when you get your vehicle it’s much more, they do not honor what the website states in regard to valet parking etc.
    

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    MonarchResponded on 25 January 2025

    Jennifer, we apologize if you weren't made aware of our outside cake policy. We'll make sure that's made clear for all guests who choose to bring cakes in. The Thompson Hotel offers valet service through Towne Park for $10, and if you were charged differently, please contact us. We're glad you enjoyed your visit, and we look forward to hearing from you so we can make sure you have an excellent dining experience in every way. Thank you, The Monarch Dallas team
    

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