Monarch

Review summary

1. J

   James

   Dallas1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and even more amazing service! The entire team at Monarch went above and beyond to make my daughter’s birthday celebration special!
   

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2. OT

   OpenTable Diner

   Dallas2 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 5

   Service was amazing!! Food was subpar, ambience and music were also amazing
   

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3. T

   Tristan VIP

   Dallas13 reviews

   4.0

   Dined on 1 March 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was good, definitely wish we had known about the deposit for the window seat. Valet is a nightmare. It’s definitely worth trying at least once.
   

   MonarchResponded 3 days ago

   Thank you for joining us, Tristan. We're glad you enjoyed our food. The Thompson Hotel handles our valet service through Towne Park. Please message us what issues you had so we can bring it up with them and make sure it's not an ongoing issue. Finally, guests can reserve window seats with a deposit as detailed on our reservations page. Hopefully you can dine with us again and take advantage of that. We look forward to seeing you back someday.
   

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4. T

   Tara

   Baton Rouge1 review

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was amazing, food delicious and service was great!!
   

   MonarchResponded on 27 February 2025

   Thank you, Tara. We're so pleased you enjoyed our food and service so much. We look forward to serving you again!
   

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5. E

   Emily

   Dallas8 reviews

   5.0

   Dined on 19 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and drinks were absolutely incredible, I’m wowed every time I’m here. Service was exceptional, they really go above and beyond. I can’t wait to come back!
   

   MonarchResponded on 27 February 2025

   Hi Emily. We truly appreciate what sounds like your many visits. Thank you for your wonderful comments on our service, food and drinks. We can't wait to have you back!
   

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6. S

   Sam VIP

   Central Texas8 reviews

   5.0

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceeded expectations. Service was attentive, helpful in accommodating food allergies, and knowledgeable enough about both the food and wine menus to make very useful recommendations. And we loved all of the food. Well worth the price.
   

   MonarchResponded on 20 February 2025

   That's great to hear, Sam. Thank you so much for your very kind words on our food and service. Our team takes pride in doing everything we can to accommodate guests with food allergies so we're happy to know you enjoyed your meal. We look forward to serving you again soon!
   

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7. J

   Joaquin

   Dallas5 reviews

   3.0

   Dined on 16 February 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Food was cold and our waitress wasn’t friendly wasn’t worth the money
   

   MonarchResponded on 20 February 2025

   Joaquin, we are genuinely sorry to hear that we let you down during your recent visit. That's certainly not the type of comments we normally hear, nor the experience we want our guests to have. We hope you told your server so that we can prepare new items for you. We'd love a second chance to impress you. Please message us with your reservation details so we can look into what happened and see what we can do to serve you again someday. Thank you for the opportunity. The Monarch Dallas team
   

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8. D

   Diana VIP

   Dallas10 reviews

   3.0

   Dined on 9 February 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   Made reservations but still had to wait 15-20 mins past my scheduled time to be seated. Place was very loud and chaotic. Hostess wasn’t very welcoming. Food was delicious but the ambiance there was not what you expect for fine dining.
   

   MonarchResponded on 13 February 2025

   Thank you for your visit and feedback, Diana. We apologize for any delay you experienced in getting seated and will look into what happened to make sure it is not an issue again. We're glad you enjoyed our food, and hopefully, we can have another opportunity to serve you again someday to seat you in a more subdued section so you can have an excellent experience in every way. Please let us know. The Monarch Dallas team
   

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9. M

   Michelle

   Dallas9 reviews

   5.0

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The whole thing was amazing!! Just a wonderful experience!
   

   MonarchResponded on 16 February 2025

   Thank you, Michelle. It's nice to see you enjoyed your visit and we greatly appreciate your wonderful review. Hopefully, you'll be back soon!
   

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10. J

    Jay VIP

    Dallas1 review

    5.0

    Dined on 26 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The service and food were exceptional! Oh and the view was spectacular!
    

    MonarchResponded on 31 January 2025

    Jay, that's wonderful to hear. Thank you. We hope you'll join us again for more memorable food, hospitality, and views!
    

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