Mono Restaurant Cancún

Mono Restaurant Cancún reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. KB

   KristenB

   Denver10 reviews

   3.0

   Dined on 9 November 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   We were the only people in the restaurant on a Friday night at 8:30 - the ambiance was cool but wired to be eating alone while the other restaurants on each side had lots of patrons. The food was fair, but way too pricey $250 for 2 people (1 app, 2 entrees, 2 cocktails)
   

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2. P

   Philip VIP

   New Jersey326 reviews

   5.0

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful ambiance (although a bit gaudy). Large marble/granite topped tables spread apart nicely. Thumping music a bit too loud. My ceviche appetizer and grouper entree were excellent--very nice flavors in both dishes. Martinis and wines by the glass reasonably priced. Entrees prices range from reasonable to very,very expensive for steaks, lobsters and crabs. The waitress was very attentive and couteous.
   

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3. A

   Adrianny

   Cancun1 review

   1.0

   Dined on 19 October 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Pésimo servicio más de una hora y medio para llevar los alimentos, tras del hecho fríos y los plátanos viejos, otra hora para poder pagar la cuenta, el lugar está bonito pero con esa atención y calidad de alimentos con razón siempre está solo!
   

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4. T

   Tony

   New York City5 reviews

   3.0

   Dined on 22 September 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Very nice place inside. Nice interior design. Food was ok. When I ordered a bottle of champagne, they told me they did not have that particular one available but there was another one $1000 pesos more expensive (no choice, I had to buy it)! There were only 10 people in the whole place during our 2 hr stay (Friday Sep 19th). Music a little weird from Mexico and too loud. Dessert was good and a large portion. When we asked for a box to take it to our Hotel, they said we have no boxes. So we had to leave our dessert almost complete at the restaurant because there were not boxes to go. We won’t come back to this place!
   

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5. OT

   OpenTable Diner

   Cancun1 review

   5.0

   Dined on 26 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Is the most beautiful restaurant in Cancún, ir you are here you must tried, i went just because was a croos the street to my hotel, and was incredible, the Service of the waiters is very profesional, and all the staff is Over cualifed, than you ver u much Mono for made our visit very special . Highly recomended.
   

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6. OT

   OpenTable Diner

   Cancun1 review

   2.0

   Dined on 7 July 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Hicimos reserva en el restaurante para el sábado Jul 06, 2024 para 11 personas, el motivo, celebración de cumpleaños. Todo bien a la llegada la persona encargada de la puerta nos dirigió a nuestra. Cuando llegó la orden de pedir los alimentos, nuestro mesero no conocía bien el menu, ya que se le preguntaron algunas cosas del menu y llamo a una persona que supongo es su asistente o garrotero para resolver nuestras dudas, Pedí unos ostiones como entrada y cuando llegaron pedí salsa tabasco, estaba tardando en llegar...se le recordó como 3 veces al mesero sobre la salsa, para que a lo último me dijera que no había y me trajera salsa Valentina....casi al finalizar mis ostiones llegó con la salsa tabasco. Después pedí como plato principal unas costillas y me dijeron que podía elegir de guarnición entre pure de camote o sí quería podían ser papas a la francesa, cuando llegó el platillo vino con elote asado, y cuando le dije al mesero me dijo que no, que sí quería papas era con costo adicional, cuando eso no fue lo que me dijo al principio ya que de haber sabido hubiera ordenado las papas....al final le dije al mesero que estaba bien que me las cobrara y otraaa hora para que llegaran las benditas papas, casi cuando estaba terminando de cenar. Otro de los invitados pidió tacos de short rib, y era un taco de pura grasa, agarrabas el taco y escurría la grasa. A otro de los invitados olvidaron meter su plato fuerte y le llegó la comida cuando los demás de la mesa ya habían terminado de ser. En general servicio muy malo y eso que ERAMOS SOLO 2 MESAS!!!!, no me imagino el lugar lleno!!! Para show solo pusieron a una chica a hacer algunos malabares and that's it!!!! Precios extremadamente caros para la calidad de alimentos y servicio terrible.
   

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7. OT

   OpenTable Diner VIP

   Los Angeles16 reviews

   5.0

   Dined on 22 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was exceptional, thanks to Natanael & Andrea, the food and drink were super delicious, and we loved loved Mono!
   

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8. OT

   OpenTable Diner VIP

   Cancun14 reviews

   5.0

   Dined on 16 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food , excellent lagoon view, good service and great ambiance
   

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9. OT

   OpenTable Diner

   Miami1 review

   5.0

   Dined on 7 June 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our waiter was like a personal butler. The service was phenomenal! Little pricey, but worth the splurge for our ftiends birthday
   

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10. AB

    AlexB VIP

    Orlando39 reviews

    5.0

    Dined on 31 May 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had the opportunity to come back to what used to be Al Sahar and now call Mono which to be honest just became one of our favorite places to dine. The service from check in to check out and everything in between was spot on. Mathias is the best waiter I have the pleasure to experience in the hospitality business. As a manager of two hotels I know what service is and specially after Covid 19. We can't wait to come back with all our friends and family #Monocancun, #Monogreatsetvice, #monogreatsetvice-mathias
    

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