Montana's BBQ & Bar - Airdrie

Review summary

1. S

   Sam

   Calgary3 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   What a disappointing evening. We booked our table ahead of time. We booked for 6:30pm. Once seated we were informed that there would be no ribs available to order for 1 hour. 4 of our party had come with the anticipation of enjoying ribs. Nonetheless, we decided to stay. We asked if we could order one of the platters and just have extra brisket and another meat in place of the ribs. The server then said they had just run out of the brisket too! Yikes! 6:30pm on a Saturday evening and you’ve run out of 2 of the main items that people likely come for. We actually felt quite bad for the server as we overheard him having to explain the ‘situation’ to many new diners. We had come with high expectations and left disgruntled. Oh well. We understand that food is a tricky area to plan well for, but we feel that running out of these items on a prime evening for people hoping for ribs or brisket is pretty poor planning. The server did their job, but maybe a member of the management team could have been greeting people as they enter explaining the lack of ribs and brisket before you were seated. I’m also glad it wasn’t a meal for a special event.
   

   Is this helpful?

2. E

   Ed

   Unspecified1 review

   5.0

   Dined on 26 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service is excellent, presentation was perfect, communication was excellent, server returned a few times to ensure our experience on all accounts was was what we expected.
   

   Is this helpful?

3. C

   Chris

   Calgary1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Kaylie made our night thr best and is the only reason for the positive feedback
   

   Is this helpful?

4. K

   Karli

   Calgary1 review

   5.0

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was absolutely amazing. Making sure we were well taken care of. Food was excellent.
   

   Is this helpful?

5. F

   Frank

   Calgary1 review

   5.0

   Dined on 26 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Ordered the Spicy Burger with fries, It wasn't as hot as I thought it would be, Fries were excellent
   

   Is this helpful?

6. G

   Gurp

   Calgary2 reviews

   5.0

   Dined on 20 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was good, service was also good. We will be back soon
   

   Is this helpful?

7. L

   Laura

   Calgary1 review

   5.0

   Dined on 1 January 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 4

   We were very disappointed that there was no lobster. The main reason for going there on New Years Eve was to have steak and lobster.
   

   Is this helpful?

8. M

   Melody

   Calgary1 review

   1.0

   Dined on 25 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I made reservations and drove from three hills to airdrie for supper .. got confirmation and the place was closed at 4. My reservation was for 5:15. NOT IMPRESSED
   

   Is this helpful?

9. D

   David

   Calgary2 reviews

   3.0

   Dined on 22 December 2024

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 4

   The manager on shift is the only reason for the 3 stars . As she did right by us Out waiter wasn’t overly attentive , one meal was requested GF as a dietary allergy , when the meal showed up it had gluten on it, when my wife made not of it the waiter with out a comment grabbed the plate and vanished , no apology and no comment on correcting the plate . New steak showed up when I was nearly done my meal and the waiter waited till my wife was in the bathroom before coming to even check on us and was like oh the steaks here cool and left without a word. My wing/ rib combo started off good with hot juicy wings , then the ribs were over cooked and tough/ dry to eat ( while flavour was good ) At the end of the meal when I asked for the bill I paid via a large cash bill , the waiter took the bill and didn’t ask if change was required , instead kept the money thinking they were entitled to a 22% tip. My wife has to talk to the manager who then sent the Employee back to give us change .
   

   Is this helpful?

10. K

    Karen

    Calgary5 reviews

    3.0

    Dined on 16 December 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 4

    Food was good. Had a new waitress. They need to train them better. Our appetizer came at the same time as the meal.
    

    Is this helpful?