Moonraker

Review summary

1. L

   Lee

   Washington DC

   1 review

   vip
   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cosy atmosphere with phenomenal views. Food was amazing.
   

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2. J

   Jessica

   Washington DC

   7 reviews

   5.0

   7 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a great experience at Moonraker during their Thursday jazz night with saxophonist King Sax. I booked a table and the service upon entering was excellent. The host very pleasant and helpful. Our server was very friendly, attentive, she allowed us time to review the menu but also made sure to check in periodically and gave great suggestions. The drinks and the food were delicious. The decor is beautiful. The view is amazing. Unfortunately it was a rainy night so the patio was closed but I look forward to coming back when the weather is better. I will add that although the drinks were very well made, they are quite expensive. So if you are someone that enjoys a few cocktails with dinner, be prepared to spend.
   

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   MoonrakerResponded on 16 November 2024

   Dear Jessica, Thank you for joining us at Moonraker. We appreciate you for taking the time to share your experience at Moonraker. We are thrilled to hear that you enjoyed our jazz night, our service, and the food. It's wonderful to know that you appreciated the beautiful decor and our view. We understand that the weather was rainy and we're sorry for any inconvenience caused. We're looking forward to welcoming you back when the weather is more pleasant. Thanks again for your feedback and we hope to see you again soon! Best, Moonraker
   

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3. J

   Judge

   Washington DC

   8 reviews

   vip
   5.0

   8 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious, the service was impeccable and the view was spectacular. I will definitely be back!!
   

   MoonrakerResponded on 15 November 2024

   Dear Jude, Thank you for joining us at Moonraker. We are thrilled to hear that you enjoyed your experience with us! It is wonderful to know that our food, service, and view made a positive impression on you. We strive to provide our guests with a memorable dining experience, and your kind words are a testament to our efforts. Thank you for choosing Moonraker and we look forward to welcoming you back soon! Best, Moonraker
   

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4. G

   Grenisha

   Fort Lauderdale

   1 review

   2.0

   1 review

   Dined on 14 November 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   We sat at the table for approximately 15 minutes, no one approached us. We had to get up and ask a random staff member will we be served. It was not busy and we went on a random week day. I’m disappointed and the food was not that great either.
   

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5. T

   Tabasum

   Washington DC

   1 review

   4.0

   1 review

   Dined on 11 November 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   This could have easily been a 5 star review had it not been for the unfriendly, unwelcoming staff (except for bartender). We had lunch there for my bday, and it went fine. Our lunch ended and I went down to walk my friend to her car. I came back up but the server working at rooftop told me I can’t come back because the bar was closed until 4pm. It was 3:45. I said it’s ok I will just sit there just like those other guests are, and wait for my other friend I won’t order anything but she didn’t care. She said no you have to go back down. So I went back to lobby and waited for my friend and came back by 4pm… this time she told us ALL the tables were reserved, mind you this was a Monday afternoon on Veterans Day and the place was EMPTY. I asked are you sure ALL the tables are booked? She said yes and said u have to talk to host. We couldn’t believe how unwelcoming she was. It seemed it meant nothing to her that I had already dined there earlier or simply cuz I was a customer maybe there for first time (it was my first time). When we told this to the “host”, he didn’t seem to care or even react or apologize and just tried to get us a sear begrudgingly with no warmth. We ended up choosing to sit at bar simply cuz we didn’t want to tip any of the servers or hosts and the bartender seemed far friendlier and welcoming. Too bad it was my birthday and I didn’t want their negative energy to ruin my day but these types of people have no business working at a hotel like the Pendry. Not sure if I’ll be back.
   

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6. P

   Pete

   Washington DC

   14 reviews

   5.0

   14 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Breathtaking view and excellent service. We will definitely be back.
   

   MoonrakerResponded on 12 November 2024

   Dear Pete, Thank you for joining us at Moonraker! We are thrilled to hear that you enjoyed the breathtaking view and excellent service. It is always a pleasure to know that our guests had a great dining experience. Our team members will be especially pleased at your kind mention. We are looking forward to welcoming you back soon! Best, Moonraker
   

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7. J

   Jon

   Washington DC

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience! Food was wonderful. Cocktails were delicious. A must go to!
   

   MoonrakerResponded on 12 November 2024

   Dear Jon, Thank you for joining us at Moonraker! We are thrilled to hear that you had an amazing experience with us. It is great to know that our food, cocktails, and service met your expectations. We strive to provide an exceptional dining experience and your feedback is a testament to our efforts. We look forward to welcoming you back soon! Best, Moonraker
   

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8. OT

   OpenTable Diner

   London

   1 review

   vip
   1.0

   1 review

   Dined on 9 November 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   I booked a table for 10am, with the normal time limit of 2 hours. After we ordered we were told that the restaurant closes at 10.30. so we had to rush food, couldn’t get another drink etc. How can you let someone book for 10am for 2 hours when you close 30 mins after arrival? Not a great experience at all.
   

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9. C

   Crystal

   Washington DC

   1 review

   5.0

   1 review

   Dined on 5 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had such an amazing time! The staff were super friendly, the food was outstanding, the ambience was so grown and sexy, and Chef Eddie was such a pleasure to meet! 10/10
   

   MoonrakerResponded on 8 November 2024

   Dear Crystal, Thank you for joining us at Moonraker! We are over the moon to hear about your fantastic experience with us. It is wonderful to know that our staff, food, and ambiance met your expectations. We take pride in our team and it's fantastic to hear that we stood out. Your kind words mean a lot to us. Thank you for your 5-star review. We look forward to welcoming you back soon! Best, Moonraker
   

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10. D

    Denaya

    Washington DC

    2 reviews

    vip
    4.0

    2 reviews

    Dined on 3 November 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5

    The DJ during brunch with the R&B vibes was a nice touch. The food was delicious, but the service was slow. The servers were extremely nice but maybe have more people working to make the wait to order smoother. The food came quickly, just took too long to place orders and get checked on.
    

    MoonrakerResponded on 4 November 2024

    Dear Denaya, Thank you for joining us at Moonraker! We are thrilled to hear that you enjoyed our food and the live music. We appreciate your honest feedback as we strive to provide a seamless dining experience for all our guests. We will certainly take it into consideration as we continuously work to improve our service. We hope to see you again soon for a smoother and more enjoyable experience. Best, Moonraker
    

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