Morimoto Asia - Napa

Review summary

1. J

   Jamie

   Central Coast

   15 reviews

   vip
   5.0

   15 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service was great.There was a delay getting our entrees due to a large party getting served, so what is typically a ten minute lag between apps and entrees was more like 30. They were nice and apologized. They probably should have offered a complimentary dessert given we’ve been back several times. We brought local friends who’d never tried this spot and they loved the food. Maybe earlier in the evening so its less likely to be busy? Im not sure this place performs well when busy…or, like a lot of places in our post pandemic world…there just isn’t the same amount of staff available in the labor pool.
   

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2. C

   Cristin

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   There are two Morimoto locations in close proximity. One is a finer dining experience, the other less so. It felt like a bait and switch for us. But with the high prices of the original restaurant (finer dining experience). Good food but certainly not worth the price paid.
   

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3. V

   Venice

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Overall the food was meh, especially for the price. I ordered the dim sum, chasu ramen, Thai basil fried rice, and the Peking duck. I liked the duck and rice. The dim sum and ramen were mediocre. The staff were nice, but service was slow. It busy when I went either. It took a while for our server to come back and check on us. I even overheard the guests at the table next to me asking about their missing food and to just box it up if it's already being made. The ambiance was very nice, but again considering all of the other things, I would pass on dining here again.
   

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4. L

   Louise

   Los Angeles

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   Having enjoyed our meal at Morimoto Napa enormously we were excited to try Morimoto Napa to celebrate a family birthday. We were sadly massively disappointed. Despite being only half full, the service was appalling. We waited more than five minutes at the door before anyone came to greet us. The menus on the table were stained. We waited ten minutes before a server came to the table and she immediately asked what we wanted to eat, before we’d had the opportunity to place a drinks order. The appetizers then arrived before the drinks. Then she brought out two main courses and told us the other two were going be 15 minutes because they only had one wok station. So two people in our party had no food. The other two were missing the sides. When we complained we were told “we’re trying”. No apology. When the missing mains eventually arrived they gave us a small cup of plain white rice “on the house”. It was laughable. Dinner for three cost $350 and we had the worst experience of any restaurant we’ve been to in Napa. Will not be going back
   

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5. T

   Tricia

   San Francisco

   3 reviews

   vip
   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such an incredible dining experience last night with four of my friends. Every dish was incredible !! And we were dining with two incredible chefs. The ribs are not to be missed but honestly, everything was SOOO delicious!!! The service was fabulous! We left the restaurant sharing with each other what an incredible dining experience that was !
   

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6. K

   Kathryn

   Minneapolis

   1 review

   1.0

   1 review

   Dined on 15 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   It's giving Asian Applebees. The kung pao chicken had cashews in it instead of peanuts...Hello allergens. Service was below average. Main dishes came out at separate times and it took 2 hours to eat our whole meal with 4 other tables in the restaurant
   

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7. J

   JOHN

   San Francisco

   27 reviews

   5.0

   27 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food is outstanding, will return often. I highly recommend.
   

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8. W

   Wade

   Austin

   12 reviews

   4.0

   12 reviews

   Dined on 18 October 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 2

   Standard Asian fare. The Peking Duck was cooked very well. Too loud for my taste.
   

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9. b

   brent

   San Diego

   3 reviews

   vip
   1.0

   3 reviews

   Dined on 18 October 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Never going back to this restaurant again. Worst service, took 40 minutes between appetizers and main entre dishes. The food was terrible. I do not recommend this restaurant.
   

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10. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on 5 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    Server had great personality and recommendations.
    

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