Morton's The Steakhouse - Charlotte

Morton's The Steakhouse - Charlotte reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   Jacksonville1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’m absolutely in love with this place! They went above and beyond to make my birthday extra special. The atmosphere was perfect for celebrating, and the food was exceptional—every bite was delicious. If you’re looking for somewhere to make your special occasions unforgettable, this is the spot!
   

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2. C

   Cindy

   Charlotte1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience with host and wait staff. The food was superb!
   

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3. OT

   OpenTable Diner VIP

   Charlotte6 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came to this restaurant to celebrate our first wedding anniversary, and the experience was absolutely unforgettable! From the moment we arrived, the staff went above and beyond to make our night special. They personalized the heading of our menus, which was such a thoughtful touch, and even took and printed a photo of us to capture the memory of our special night. To top it all off, they surprised us with a free dessert! A special shoutout to our server, Lauren — she was absolutely amazing! Her warm personality and attention to detail truly made the night even more memorable. She went the extra mile to ensure we had everything we needed and made us feel so welcomed and celebrated. Beyond the exceptional service, the food was absolutely delicious — every bite was perfection. We truly felt valued and couldn’t have asked for a better way to mark such an important milestone. Thank you for making our first anniversary so special. We’ll definitely be back!
   

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4. S

   Sean

   Charlotte1 review

   4.0

   Dined on 15 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service! Steak was pretty good but not the best. We got Brussels sprouts and mushrooms/spinach as side and in my opinion were lacking flavor and rather bland.
   

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5. OT

   OpenTable Diner

   New York City1 review

   3.0

   Dined on 9 March 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   My family and I have been dining at Morton’s for YEARS and I have to say this was the most disappointing experience we have ever had. We ordered pretty normal things what we usually order and everything was subpar. For the appetizers we ordered the scallops, the wagyu meatballs, and the French onion soup. The scallops were hardly seared and the inside was a bit mushy (Gordon Ramsey would not approve at all), the wagyu meatballs were fair at best, and the French onion soup was fine but not as flavorful as it could be. For dinner we requested two of the filet and lobster combos and a Cajun ribeye. The Cajun steak used to be marinated and seasoned and last night it was not flavorful at all! We did not even finish it!! Was a disappointment especially since this dish is my father’s favorite and the only thing he orders when he eats at Morton’s. My mother and I both ordered the filet mignon and lobster duo. While my mother’s steak had a lovely sear, my steak was so soft and baby could have eaten it. That being said the steaks were cooked to our specifications, but the lobster was absolutely DISGUSTING! No about of butter or lemon could have redeemed the lobster tails. Not only were they severely overcooked (honestly they tasted microwaved), but the quality of lobster was the worst I’ve ever tasted. I have seriously eaten better lobster from a food truck. While the entrees were disappointing to say the least the sides were at least edible. We ordered the truffle fries, the mashed potatoes, and the spinach and mushrooms. Our waiter initially misinterpreted our order and gave us the creamed spinach but he quickly corrected his mistake and delivered the correct spinach side dish. That being said the spinach was unseasoned and the mushrooms were much too large to eat comfortably when they are usually either sliced or pearl-sized mushrooms. To be completely honest, the most delicious thing that we ordered were the French fries!! They were cooked and seasoned perfectly.
   

   Morton's The Steakhouse - CharlotteResponded on 17 March 2025

   Thank you for your feedback. We sincerely appreciate you sharing and will be sure that it is relayed and addressed by our team.
   

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6. B

   Brandy

   Detroit2 reviews

   5.0

   Dined on 6 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had an amazing experience for my boyfriend’s birthday. Our waitress was amazing fold was great
   

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7. NC

   NurseCourt

   Los Angeles4 reviews

   2.0

   Dined on 5 March 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   Food wasn’t good but BASIC! I doubt I will even return.
   

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8. b

   brittany

   Memphis29 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jacoby was wonderful! The food came quickly and was good.
   

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9. J

   Jamari

   Charlotte3 reviews

   5.0

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing. Our waiter Chris was very attentive as well
   

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10. B

    Benjamin

    Charlotte1 review

    2.0

    Dined on 15 February 2025

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 4

    Really the worst Valentine's Day meal ever. We were seated at an awful table right next to the service station and all of the commotion and staff going in and out really bothered me. After we were re-seated in a booth, it took forever for standard drinks to come out from the bar. Our 22oz Prime Ribeye (Bone-In) didn't even have a bone. It felt like we were being treated like second class citizens. At least the cocktails when they did arrive were acceptable. My girlfriend sent the steak back and they took it off the bill. I agree with the manager I didn't come to Morton's for side dishes. The creamed spinach was watery and honestly ghastly. Crab cocktail was edible, and I enjoyed it - also the potatoes au gratin was excellent. That's the only thing I can say positively about this experience. I thought I would get Morton's. It felt like Ponderosa.
    

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