Morton's The Steakhouse - Desert Diamond

Review summary

1. BW

   BillW

   VIP

   Greater Boston

   28 reviews

   5.0

   28 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was super professional and attentive. The food was fantastic and the dessert- just pure bliss
   

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2. R

   Russell

   VIP

   Phoenix

   39 reviews

   5.0

   39 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent new location in far west valley. We pick a different restaurant each month for our dinner club. This one ranks as one of the highest.
   

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3. R

   Robert

   Phoenix

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Natasha was our server and she went out of her way to take care of us. Food service was a bit slow from the kitchen though and not remarkable. Wasn’t very busy but still rather noisy. Bill for two with one cocktail each was $311 + tip.
   

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4. B

   Bob

   VIP

   Chicago

   51 reviews

   4.0

   51 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Definitely a good meal but not up to the lofty Morton’s expectations experienced at other Morton’s locations. Food was not as tasty or hot and the service was not as attentive. This location has only been open a few weeks so still a work in progress.
   

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5. S

   Sam

   Phoenix

   7 reviews

   3.0

   7 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   This was our first visit to this new Morton's inside the Desert Diamond Casino in Glendale. We have been to several Morton's including Scottsdale (one of our favorites). We live in the West Valley and this new Morton's is very close to home. We were so hopeful. The food and service were excellent and all was very enjoyable.....until the DJ started the music!! It was loud period! Our table was across the room but it was still difficult to carry on a conversation with our friends as we had to raise our voices to talk over the music. Not the ambiance we have enjoyed at other Morton's restaurants. We and our friends were so disappointed.
   

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6. G

   George

   VIP

   San Diego

   15 reviews

   5.0

   15 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We began our evening at the bar. The bar staff is exceptional. We appreciate the friendly and exceptional service Our placement in the restaurant was excellent for my deaf husband. The noise level perfect for comfortable conversation Our server was efficient. Our food was excellent. Except for the baked potato. Of course I don’t know how it was prepared. That being said, the flavor was “off”. It tasted like a boiled potato that was then put in a very hot oven. If that was how it was prepared, the method should be changed. If that wasn’t how it was prepared, it was just plain off. We had a wonderful experience. We love Morton’s.
   

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7. M

   Michael

   San Diego

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nice place. Good service. Good food. Spendy but Good.
   

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8. M

   Maria

   VIP

   Phoenix

   3 reviews

   3.0

   3 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   The good - held our reservation, we were about 15 min past and they called to confirm we were still coming before I could call to advise. Requested a booth in my reservation request and was given one. Bread is excellent, wedge salad was great and so was the lobster mac and cheese. The bad - waited about 10 min before we were brought dinner menu from server (Sydney) and another 10 for water/tea. One water cup was clearly dirty, she did take it and bring another. Once we were ready to order, we waited quite some time for her to come back to us to take our order. The food did come quickly however we ordered salad and that came out with our steak and side, so we didn’t get to enjoy the salad much as we did not want our food to get cold. The Cajun ribeye was not our favorite, but not terrible, Will not get again. The manager did stop by and asked how everything was. He was very kind and apologetic regarding the salad/entree situation and offered to remove the salad from our bill. He also offered another steak but we declined as we again didn’t mind it, just gave feedback it was not something we would get again. Lastly we had asked for a straw from our server and it to so long we forgot we had asked for one when she finally came. She did not check on us much, was a little disappointed in the service from her at this high end restaurant.
   

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9. P

   Pat

   VIP

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Loaded baked potatoes was over cooked. Spinach and mushrooms wasn’t good and mushrooms were canned
   

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10. J

    Jamie

    Phoenix

    3 reviews

    5.0

    3 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 2

    Great food, great service. However, we went for our anniversary, expecting a certain ambiance. We were dressed to dress code, while there were folks around us in sloppy t-shirts, shorts and flip flops. It was disappointing.
    

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