Morton's The Steakhouse - Woodland Hills

Morton's The Steakhouse - Woodland Hills reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. E

   Elaine

   Central Coast2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was great The host was friendly and nice. The servers kept our water glass filled and table cleaned off quickly. Disappointed at the mis representation of the rewards program and how it’s allowed to be used.
   

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2. R

   Robert VIP

   Central Coast11 reviews

   1.0

   Dined on 30 March 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   It’s truly disheartening to witness the steep decline in quality and service at what was once a respected fine dining institution—Morton’s Steakhouse in Woodland Hills. With so many elevated steakhouse options now available in the area—such as Larsen’s, Fleming’s, Ruth’s Chris, and soon STK—I had expected Morton’s to rise to the occasion and maintain the high standards it was once known for. Unfortunately, that was not the case. As a former weekly guest and past wine locker holder at this location, Morton’s once held a sentimental place in my heart. In fact, my last visit prior to this recent experience was on the night I proposed to my now wife—a memorable and joyful occasion. Naturally, we were excited to return for a double date, expecting the same level of excellence and warmth. From the moment we arrived, however, the experience fell apart. Despite being dressed tastefully and appropriately for the venue, we were met with a cold, dismissive attitude from the hostess. There was no sense of hospitality or warmth—something that should be a given at a restaurant of this caliber. We were seated at a small, poorly lit table that lacked ambiance or comfort. Unfortunately, the service only worsened from there. Our server appeared completely untrained and unfamiliar with the menu, the wine list, or the evening’s specials. She made no effort to guide us, connect with the table, or check in on our meals after they were served. There was a total absence of attentiveness and professionalism throughout the evening. The food itself was another major disappointment. Our steaks were burnt on the outside and nearly raw on the inside, despite being ordered medium-plus. The mushrooms were cold, and the Caesar salad was served without any noticeable dressing—we had to request more. The peppercorn sauce, which should be robust and flavorful, tasted like a watered-down gravy—completely devoid of complexity or refinement. It was a thoroughly disappointing night.
   

   Morton's The Steakhouse - Woodland HillsResponded on 3 April 2025

   Thank you for your feedback, Robert. We sincerely appreciate you sharing and will be sure that it is relayed and addressed by our team.
   

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3. J

   Jim VIP

   Las Vegas2 reviews

   4.0

   Dined on 23 March 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The only issue I had was when the waiter took my lamb chops back to the kitchen to have them sliced and I’d already served a large portion of Crab Mashed potatoes on the same plate. When the lamb came back, the crab mashed were gone. So I missed out on that side dish.
   

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4. E

   Elliot

   Los Angeles94 reviews

   5.0

   Dined on 14 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every element of fine dining was absolutely superior.
   

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5. L

   Lisa VIP

   San Diego3 reviews

   5.0

   Dined on 13 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was fantastic. Will be back next time I’m in the area
   

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6. K

   Karen

   San Francisco7 reviews

   5.0

   Dined on 12 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience Jeffrey is outstanding!!! We are a valued customer
   

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7. OT

   OpenTable Diner

   Los Angeles6 reviews

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was superb!!! He was very attentive and recommended the best food and made my birthday even better.
   

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8. OT

   OpenTable Diner

   San Francisco1 review

   2.0

   Dined on 9 March 2025

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 4

   Understaffed long long wait for drinks and at the bar Waiter was great and on point he did what he could do!
   

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9. F

   Fern VIP

   Los Angeles509 reviews

   3.0

   Dined on 9 March 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The restaurant is beautiful, the service was outstanding, but unfortunately the 16 oz steak was a big disappointment. It was grizzly and suppose to be medium but was raw in parts of it. When asked to cook just a little more it was then well done. Very disappointing in a "steak restaurant".
   

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10. J

    Julie

    Los Angeles3 reviews

    5.0

    Dined on 8 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was amazing, service was outstanding! A wonderful night with friends and food and great experiences. The one thing that could have made it better was to get our traditional paper menu when you are celebrating a special event. I have an entire collection from all our years and celebrations. Please bring them back.
    

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