Mowry & Cotton

Review summary

1. B

   Beth

   Washington DC

   20 reviews

   5.0

   20 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and drinks menu. Nice staff as well. A bit expensive, which should be expected for the Phoenician. Worth it, however.
   

   Mowry & CottonResponded 3 days ago

   Dear Beth, Thank you for taking the time to let us know how much you enjoyed dining with us. We are pleased our combination of inspired service with fresh, homemade, local flavor made for a memorable experience. We look forward to serving you again at Mowry & Cotton. Devon Inoue Food and Beverage Manager
   

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2. b

   brannon

   VIP

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing. Our server was both knowledgeable and friendly. While the restaurant is expensive, you get what you pay for. Fantastic!!
   

   Mowry & CottonResponded 4 days ago

   Dear Brannon, Thank you for the gracious review regarding our staff here at Mowry & Cotton. We believe in crafting a seamless, distinctive dining experience for each of our guests, and we appreciate you acknowledging our efforts. Our culinary staff strives to ensure that each of our dishes are fresh and just right every time. Therefore, we were glad to learn that you enjoyed everything so much. On behalf of all of us, we look forward to seeing you again whenever you visit Scottsdale. Devon Inoue Food and Beverage Manager
   

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3. J

   Jeffrey

   Phoenix

   17 reviews

   4.0

   17 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went for Thanksgiving dinner. Thought the price of $80/pp for three courses was a lot. The dinner was good, especially the butternut squash soup. Turkey, mashed potatoes, and cranberry were good, the stuffing...not so much.
   

   Mowry & CottonResponded on 30 November 2024

   Dear Jeffrey, We appreciate your feedback. We are very sorry that you felt your dining experience was not in line with our pricing. We take great pride in using only the highest quality ingredients for our menu, and that does sometimes come at a premium price. However, we try very hard to stay competitive with the local restaurants in our community. Thank you again for your comments, and we hope you will come back soon. Devon Inoue Food and Beverage Manager
   

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4. Z

   Zach

   Seattle

   2 reviews

   2.0

   2 reviews

   Dined on 23 November 2024

   1. Overall 2
   2. Food 4
   3. Service 5
   4. Ambience 5

   My dinner service on 11/21 was excellent in terms of the staff and food quality—both were outstanding. However, my experience was completely overshadowed by a couple of intoxicated individuals at the bar who were yelling at the wait staff about their coursed meal. Their behavior disrupted the entire atmosphere. I ultimately had to request another waiter to move me to a different area because it was ruining my evening, it tarnished an otherwise wonderful evening.
   

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5. C

   Claudia

   Montreal

   13 reviews

   1.0

   13 reviews

   Dined on 22 November 2024

   1. Overall 1
   2. Food 5
   3. Service 2
   4. Ambience 5

   We had a mind blowing experience at this restaurant. We sat at the bar. Started the evening with an outstanding bartender. We ordered appetizers, salads, dinner and sides. For some reason, the first two courses came too fast as we were not even finished our first course when they brought the other course. We let it go because they were salads with the second course. Then came the main course without the sides… 20 minutes later… the sides came but the main were already eaten. When we enquired how such a rookie mistake in service was made, the assistant manager came to apologize and comp our dinner…. However… once the dinner comp. We said thank your for understanding and fixing this poor dining experience! Well this gesture from them came with not allowing us to order anything else for the evening and requesting our room number. It was their mistake but our fault! According to the assistant manager, her staff needed more training, they are new members, and it’s by saying something about bad service that they get better. A sub par experience for a 5* luxury resort. The restaurant was not even busy that night. Better go to J & G steakhouse for outstanding service!
   

   Mowry & CottonResponded on 23 November 2024

   Good evening, Claudia Thank you for taking the time to let us know about your dining experience in Mowry and Cotton. Your experience of poor food and beverage service is below our standard. Providing the highest level of hospitability is our number one priority and I sincerely apologize for failing to meet your expectations. We value your feedback as we are continually striving to improve our guest services. I have shared your feedback with the rest of the leadership team to ensure necessary guidelines are in place to prevent similar opportunities from occurring in the future. Again, thank you for your time and have a wonderful rest of your stay!
   

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6. N

   Norma

   VIP

   Portland

   28 reviews

   4.0

   28 reviews

   Dined on 21 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was awkward at first when we arrived, but the server did everything in her power to make it right. We booked our reservation here because it was advertised as having a view but it fell short on that. The food was very good and for that we would go back. Compliments to the chef.
   

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7. C

   Charles

   VIP

   Detroit

   155 reviews

   4.0

   155 reviews

   Dined on 13 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Had an excellent lunch out on the patio. We splint a Caesar Salad and shared the Chicken Sandwich.
   

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8. R

   Randy

   VIP

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great restaurant from a service food and ambience point of view!
   

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9. j

   jeanne

   VIP

   Phoenix

   22 reviews

   5.0

   22 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and great food!! Can’t wait to come back
   

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10. C

    Cathy

    VIP

    Phoenix

    22 reviews

    5.0

    22 reviews

    Dined on 26 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Brisket Benedict was delicious. Perfectly poached eggs. Mushroom flatbread very flavorful. Chocolate raspberry cake was decadent. Sat on the patio. It was a beautiful day.
    

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    Mowry & CottonResponded on 27 October 2024

    Dear Cathy, What a delight for us to read your comments! We enjoy offering our guests a simple, elegant atmosphere combined with delicious food served by our devoted staff. Thank you for leaving your review and for the generous remarks about Brisket Benedict, poached eggs, mushroom flatbread, and Chocolate raspberry cake. It was our pleasure having you at Mowry & Cotton, and we hope to see you again soon. Devon Inoue Food and Beverage Manager
    

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