Moxies - Hamilton

Review summary

1. L

   Lyndseydickson

   Toronto2 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Service started out well. Unfortunately half way through we were having to go up to the bar to request refills and when we did ask the sever it felt as though we were putting her out. We were never asked how are meal was or if we needed anything. Even when asked for a toothpick I was told “it’s at the front”. I feel for what my bill was for 6 people the service should have been far better.
   

   Moxies - HamiltonResponded 4 days ago

   Thank you for your feedback, Lyndsey. We apologize for the service issues you experienced and will address these concerns to ensure a better experience in the future. Our goal is always to ensure all of our guests have exceptional food and service, and that they leave the restaurant happy. If given the opportunity I would love to discuss your most recent visit with us. Please feel free to email hamiltongm@moxies.ca, or call 289.389.7224 at your convenience. Sincerely, Brigitte MacNeil | General Manager Designate | Moxies Hamilton
   

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2. M

   Michael VIP

   Toronto8 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s Moxies!! Can’t go wrong for a great night out!! Food and cocktails were amazing!! Our server Lara was just the best. We were celebrating our 15th wedding anniversary and she took such good care of us!! Great night out!!
   

   Moxies - HamiltonResponded 4 days ago

   Thank you for the fantastic review, Michael! We're thrilled to hear Lara made your 15th wedding anniversary special and that you enjoyed the food and cocktails. We look forward to welcoming you back for more great nights out! - Moxies Leadership Team
   

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3. D

   Donna

   Unspecified6 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time and enjoyed our food. Was repeat customers and will definitely return.
   

   Moxies - HamiltonResponded on 5 March 2025

   Thank you for your kind review, Donna! We're happy to hear you enjoyed your time and food with us, and we look forward to welcoming you back soon! - Moxies Leadership Team
   

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4. J

   Jamie VIP

   Toronto95 reviews

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service (Gregory) and the food was delicious!
   

   Moxies - HamiltonResponded on 24 February 2025

   Thank you for your wonderful review, Jamie! We're happy to hear you enjoyed the delicious food and Gregory's excellent service. We look forward to welcoming you back soon! - Moxies Leadership Team
   

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5. E

   Emily

   Toronto5 reviews

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The wait staff was really good about confirming ingredients for my allergies. I appreciated that a lot.
   

   Moxies - HamiltonResponded on 24 February 2025

   Thank you for your review, Emily! We're happy to hear our staff was attentive to your allergies, ensuring a safe and enjoyable dining experience. - Moxies Leadership Team
   

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6. C

   Carolyn

   Toronto6 reviews

   4.0

   Dined on 15 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We dined on Valentine’s Day. Our server was Ryan. He was very good despite how massively busy it was. We had the whipped feta (where do you get that bread, it was excellent!) We then had the steak frites and the Mango chicken. The steak was tender. The only critique for the Mango Chicken is “more mango sauce please!”, it was delicious. I’ll ask for extra next time. We enjoyed the modern decor and the music was exactly the right level. Thank you for a great experience Moxies!
   

   Moxies - HamiltonResponded on 18 February 2025

   Thank you, Carolyn, for sharing your Valentine's Day experience with us and for highlighting Ryan's excellent service. We're glad you enjoyed the food and atmosphere! We look forward to welcoming you back soon! - Moxies Leadership Team
   

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7. D

   Deb

   Toronto1 review

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Had a lovey valentines dinner Lara was a great . Would go back
   

   Moxies - HamiltonResponded on 18 February 2025

   Thank you for your wonderful review, Deb! We're happy to hear you enjoyed your Valentine's dinner and Lara's great service. We look forward to welcoming you back! - Moxies Leadership Team
   

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8. B

   Brian

   Toronto1 review

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was phenomenal. I had the peppercorn New York strip and my date had the steak frites. Everything was cooked beautifully and came out much quicker than expected for how busy it was. Service was incredible and the mood in the restaurant was great. Definitely recommend and will be coming back.
   

   Moxies - HamiltonResponded on 18 February 2025

   Thank you for your fantastic review, Brian! We're thrilled to hear you enjoyed the peppercorn New York strip and steak frites, along with the incredible service and atmosphere. We look forward to welcoming you back soon! - Moxies Leadership Team
   

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9. B

   Brian

   Toronto1 review

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious and highly recommend the sticky toffee pudding
   

   Moxies - HamiltonResponded on 18 February 2025

   Thank you so much for this great review! We look forward to welcoming you back soon! - Moxies Leadership Team
   

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10. J

    Julie

    Toronto14 reviews

    3.0

    Dined on 8 February 2025

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 3

    It was hard for me to hear what the others at my table were saying because of the noise level beside us.
    

    Moxies - HamiltonResponded on 11 February 2025

    Thank you for your feedback, Julie. We apologize for the noise level affecting your experience and will work on improving the ambiance for a more enjoyable visit next time. - Moxies Leadership Team
    

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