Moxies - Red Deer

Review summary

1. C

   Carrie

   Calgary

   1 review

   2.0

   1 review

   Dined on 21 December 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   There were 7 of us. No one even came to the table for about 20 min to ask if we would like drinks. Then drinks took forever to arrive, waiter was very unatentative. Half got drinks, other half had to wait even longer. Food tasted pretty good however, one person was forgotten and didn't get their food until everyone else was done eating. One persons order was wrong and had to be returned. Dirty dishes and glasses sat on the table instead of getting removed. On the way to the washroom, you could see the disgusting mess on the kitchen floor. There were lots of staff on and the place was not full so no excuse for the lack of service. We will never return unless we hear things have improved!
   

   Moxies - Red DeerResponded 2 days ago

   We are very sorry to hear about the service issues that you experienced, Carrie. We appreciate your feedback and know that we will address these concerns with our team to ensure improvements are made. We understand that at this time this experience has had a lasting impression on your idea of dining with us at Moxies, please know that we would love to welcome you back to make things better. ~ Alisha Greenaway, Banquet Supervisor t: (403) 340-0111 e: banquets_reddeer@sandman.ca
   

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2. J

   Jim

   VIP

   Calgary

   7 reviews

   5.0

   7 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server (Dylan) was excellent, friendly and part of a great evening. The food was exactly as we ordered. Always a great steak and the burgers are a favourite. Thank you to all the staff and Merry Christmas.
   

   Moxies - Red DeerResponded on 20 December 2024

   Thank you, Jim, for your wonderful review! We're happy to hear Dylan contributed to your great evening and that you enjoyed your meal. Merry Christmas, and we look forward to welcoming you back soon! Brittney Crowe, Assistant Manager - 4033400111
   

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3. M

   Mandy

   Edmonton

   14 reviews

   3.0

   14 reviews

   Dined on 1 December 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We ate at Moxies with our kids and we enjoyed our meal very much. Our waitress was prefect! Fries were very good and the kids pasta was devoured, my mahi mahi was good but the chorizo with it was too much for my liking but otherwise was great! Husbands steak was cooked just the way he liked it but wasn’t very flavourful. We didn’t have any cocktails but noticed they now have a Tom gore cab sav for the season! I will be back! Haha
   

   Moxies - Red DeerResponded on 3 December 2024

   Thank you for your feedback, Mandy! We're glad to hear you enjoyed your meal and service, and we'll take note of your comments on the chorizo and steak flavor. We look forward to welcoming you back soon for a glass of Tom Gore. Brittney Crowe, Assistant Manager - 4033400111
   

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4. V

   Valerie

   Calgary

   5 reviews

   5.0

   5 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was fantastic, it was pretty loud and I pad $70 for 2 people to eat that is very expensive.
   

   Moxies - Red DeerResponded on 17 November 2024

   Thank you for your feedback, Valerie! We're glad you enjoyed the food, and we appreciate you letting us know about the noise and pricing as we are always looking to improve in any way that we can. We hope you can make it out again sometime in the future! - Ethan Fraser, Bar Manager (403) 340-0111
   

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5. C

   Courtney

   Calgary

   5 reviews

   5.0

   5 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I haven't been to a Moxie's in a long time, this experience did not disappoint. Service was attentive and food was delicious. We were seated on the dining side near the end of the dinner rush so it quieted down but was moderately noisy when we got there. Only negative is if you're sat back towards the kitchen it's a bit more noisy and the staff traffic can get a bit distracting but wouldn't stop me from coming back to this location.
   

   Moxies - Red DeerResponded on 5 November 2024

   Thank you for sharing your experience, Courtney! We're glad to hear you enjoyed the attentive service and delicious food, and we appreciate your feedback about the seating. We look forward to welcoming you back soon! ~ Alisha Greenaway, Banquet Supervisor t: (403) 340-0111 e: banquets_reddeer@sandman.ca
   

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6. J

   Jan

   Calgary

   3 reviews

   5.0

   3 reviews

   Dined on 21 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Four couples dined after an event at RDP and everyone remarked on the quality of the meal, service, decor and ability to hear each other. Overall, really great experience. Have been to Moxies at least six times in the last 8 months and it has always met or exceeded our expectations.
   

   Moxies - Red DeerResponded on 24 October 2024

   Thank you, Jan, for sharing your wonderful experience with us! We're delighted to hear that our food, service, and ambiance consistently meet or exceed your expectations. We look forward to welcoming you and your friends back soon! - Jess Craig, Red Deer Chef- reddeerchef@moxies.ca
   

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7. E

   Eric

   Calgary

   4 reviews

   3.0

   4 reviews

   Dined on 19 October 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   The Appies were underwhelming for the price. They took forever to come and not all at once. We both left feeling let down and not overly thrilled. An hour dining experience for 3 Appies was a little lengthly. Probably won’t recommend or be back anytime soon.
   

   Moxies - Red DeerResponded on 20 October 2024

   Thank you Eric for taking the time to leave us a review. I'm very sorry to hear we didn't hit the mark on your visit, we would love to make it up to you. Please feel free to reach out to us so we can follow up and get you taken care of with a gift card, and provide you with the experience you deserve. You can reach us at moxiesreddeer@moxies.ca - Ethan Fraser, Bar Manager (403) 340-0111
   

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8. J

   Jim

   VIP

   Calgary

   7 reviews

   4.0

   7 reviews

   Dined on 18 October 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   As usual we booked the reservation for 5:30 pm. The restaurant was very busy, unfortunately we were given the booth by the entry door). We always ask not to be seated there because the draft from opening the door is both cold and annoying when you’re trying to enjoy your food and visit (the reason you go). To make matters worse the door mat stops the inside door of the air lock from closing. Now when the outside door opens the cold air rushes right into the restaurant. The restaurant was booked and we were not allowed to move to another table. Now to the positive, the server was great and so was the food. As a manager I noticed that the staff were all working flat out to deal with the full restaurant. You could see they all stepped up. The lounge was full too so the kitchen had a lot of food to prepare. Needless to say the quality of the food didn’t suffer so credit to that kitchen staff and the food runners. They had to turn large groups away, but I didn’t see any table not being attended to. I personally got my coffee refills and Emma C, (our server) was wonderful. Thanks to all.
   

   Moxies - Red DeerResponded on 24 October 2024

   Thank you for your detailed review, Jim. I'm sorry to hear about the seating issue, but I'm glad you enjoyed the food and service from Emma C. I'll pass on your kind words to our team, and we hope to provide a more comfortable experience next time. - Jess Craig, Chef - reddeerchef@moxies.ca
   

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9. R

   Ryan

   VIP

   Calgary

   4 reviews

   4.0

   4 reviews

   Dined on 12 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We had a great experience, the restaurant was very accommodating when we asked to move from a booth with very little space to a table. With us being a group of six they had to move some things around but did this promptly and without argument. The food was great, especially the nachos were really great.
   

   Moxies - Red DeerResponded on 15 October 2024

   Thank you for your review! I'm glad to hear that our team was accommodating and that you enjoyed the food, especially the nachos. We hope to see you again soon! - Brittney Crowe, Assistant Manager - Moxiesreddeer@moxies.ca
   

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10. S

    Susanne

    Calgary

    45 reviews

    5.0

    45 reviews

    Dined on 11 October 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    The service was fantastic. Very welcoming, sincere, made the drink I asked for. Food was good, steak and shrimp were done perfectly. Very pleasant way to spend my birthday.
    

    Moxies - Red DeerResponded on 15 October 2024

    Thank you for sharing your birthday experience with us! I'm thrilled to hear that you enjoyed the service, drinks, and perfectly cooked steak and shrimp. We look forward to celebrating more special occasions with you in the future! - Brittney Crowe, Assistant Manager - Moxiesreddeer@moxies.ca
    

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