MR MIKES - Edmonton - Northwest Crossing

Review summary

1. D

   Duane

   Edmonton

   19 reviews

   5.0

   19 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lunch was awesome the service was awesome I can’t remember the name of the server but she did an amazing job! The burger and fries were delicious Order #232944
   

   MR MIKES - Edmonton - Northwest CrossingResponded 7 days ago

   Thank you Duane, I will ensure to pass on the praise to your server. Hope to see you back soon
   

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2. G

   Glen

   Edmonton

   1 review

   5.0

   1 review

   Dined on 13 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went to Mr. Mikes for our 36th wedding anniversary. Service was great, we were seated right away. Drinks were looked after and we ordered our food immediately. The food order came in a timely manner. It was hot and the presentation looked great. Everything tasted great, but my steak was slightly over cooked, but was still very appealing. The staff checked on us regularly and made sure our drinks were topped up. We informed the waiter it was our 36 wedding anniversary as to why we were dining out this evening. He informed us that we would receive a free desert. We ordered the Warm Sticky Toffee Pudding, which was perfect for two people. Would highly recommend Mr Mikes for any occasion. Great evening out!
   

   MR MIKES - Edmonton - Northwest CrossingResponded on 15 November 2024

   Hi Glen! Thank you for celebrating your 36th wedding anniversary with us at Mr. Mikes Edmonton NW. We're happy to hear you enjoyed your evening, and we appreciate your kind recommendation. Looking forward to welcoming you back soon!
   

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3. M

   Michaela

   Edmonton

   1 review

   3.0

   1 review

   Dined on 10 November 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   The hostess’s are stretch thin, it took 7 minutes for my party to be acknowledged and sat. Then once seated it took 15 upwards to 20 minutes for our sever to come around. Once the food came (which was the only timely thing about this experience) the sever again did not come around until we were basically done our meals. The food is alright and is over priced for what they are going for. It’s Keg prices at boston pizza quality.
   

   MR MIKES - Edmonton - Northwest CrossingResponded on 15 November 2024

   Hello Michaela, please feel free to reach out at edmontonnorthwest@mrmikes.ca to discuss further.
   

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4. J

   Jeremy

   Edmonton

   2 reviews

   4.0

   2 reviews

   Dined on 27 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Overall experiences was good, but the temperature of the food could have been hotter. Food was around room temperature to the cold side. What happened to warming the plates and serving hot food? Parking is non-existant and shared with the hotel, had to park on the street. Otherwise good and would go back again.
   

   MR MIKES - Edmonton - Northwest CrossingResponded on 28 October 2024

   Thank you Jeremy, your feedback is highly appreciated and something we will be looking into to improve.
   

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5. J

   Jennifer

   Edmonton

   41 reviews

   vip
   2.0

   41 reviews

   Dined on 5 October 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Food took an hour to get to our table. Service was so-so. We had to ask for cutlery and ketchup. Salad price was too high but very good. Not worth $22.
   

   MR MIKES - Edmonton - Northwest CrossingResponded on 6 October 2024

   Thank you Jennifer for your feedback, and we apologize for the delay and service issues. Please feel free to reach out to us directly to discuss your experience further at edmontonnorthwest@mrmikes.ca.
   

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6. T

   Tammy

   Edmonton

   2 reviews

   4.0

   2 reviews

   Dined on 27 September 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food was good however 2 of the steak dinners were very overdone. The manager took care of us though with crediting one of the meals and giving a discount on the other. Thank you for acknowledging this
   

   MR MIKES - Edmonton - Northwest CrossingResponded on 27 September 2024

   Thank you Tammy, Happy to read that we took care of you and we hope to see you in again soon
   

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7. S

   Suzanne

   Edmonton

   2 reviews

   vip
   4.0

   2 reviews

   Dined on 24 September 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   We chose Mr Mikes for a birthday dinner and found the menu to have many options and the service was great.
   

   MR MIKES - Edmonton - Northwest CrossingResponded on 27 September 2024

   Thank you Suzanne, looking forward to having you back soon
   

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8. H

   Hannah

   Edmonton

   1 review

   4.0

   1 review

   Dined on 17 August 2024

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 3

   steak bites were dry, was told nothing came on them but there were chives. burger was dry and tasteless,
   

   MR MIKES - Edmonton - Northwest CrossingResponded on 17 August 2024

   Thank you for your feedback please feel free to reach out at edmontonnorthwest@mrmikes.ca to go over your visit some more.
   

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9. D

   Debra

   Edmonton

   3 reviews

   5.0

   3 reviews

   Dined on 17 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our service was great. And the food was excellent. My husband had the Seafeast Fettuccine and he was impressed with the amount of seafood. I had the Chinatown Stir Fry and it was very good as well.
   

   MR MIKES - Edmonton - Northwest CrossingResponded on 17 August 2024

   Thank you for taking the time to let us know about your visit. Looking forward to having you back soon
   

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10. S

    Steve

    Edmonton

    20 reviews

    3.0

    20 reviews

    Dined on 10 August 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    My husband and I ordered a rib eye steak and shrimp to share with a side Caesar salad. Our steak was supposed to be medium rare, but it arrived cooked to medium well done. The restaurant kindly split our meal onto 2 plates, which was appreciated and they offered to cook a new steak for us. As we did not want to waste food or be eating after the other people in our party, we opted to keep what we had. The manager took the meal off of our bill. The Caesar salad was heavily dressed in a bland dressing and my friend's drink was overly sweet. I would rate the restaurant 3 5 overall, with high marks in their efforts to make things right.
    

    MR MIKES - Edmonton - Northwest CrossingResponded on 11 August 2024

    Thank you Steve, Very happy to read that my Manager came by your table and tried to do what we could to take care of the issue. Thank you for your feedback and I have followed up to correct these issues. Looking forward to having you join us again soon. Take care
    

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