MXO Steakhouse

Review summary

1. B

   Brian

   Los Angeles

   1 review

   vip
   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great as was the service. It’s a beautiful restaurant. I would definitely recommend.
   

   MXO SteakhouseResponded today

   We’re really proud of the exceptional dining experience we execute and love that you noticed. We look forward to welcoming you back soon, and I will be sure to share your review with our team.
   

   Is this helpful?

   Report
2. s

   scott

   Los Angeles

   31 reviews

   vip
   4.0

   31 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service and some surprisingly good apps like the ceviche.
   

   MXO SteakhouseResponded 3 days ago

   Your satisfaction is our ultimate goal, and we're thrilled to have achieved it during your recent visit. We're looking forward to welcoming you back soon and sharing your review with our team.
   

   Is this helpful?

   Report
3. S

   Shahryar

   Los Angeles

   108 reviews

   4.0

   108 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Impressive in many levels. The design of the restaurant was very sleek and modern. We'd been at this location for other restaurants before, but the remodel for this iteration seemed to make better use of the space. The drinks and the food were very tasty. The only complaint we had was with the skirt steak which was very chewy. They graciously took it off the bill. We will be back.
   

   MXO SteakhouseResponded 5 days ago

   Thank you for your honest feedback! We genuinely took your comments into account and are using them as a training tool for our staff. The situation you encountered at our restaurant is pretty rare, but that doesn’t make it acceptable. We always try to do our best and hope you will let us prove this to you during your next visit.
   

   Is this helpful?

   Report
4. E

   Edwin

   Los Angeles

   1 review

   vip
   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were spectacular. Highly recommend and will be back soon.
   

   MXO SteakhouseResponded 5 days ago

   Thanks so much for your kind remarks – they’ll be shared with our staff and chefs. Its guests like you that make our job so rewarding! We're counting down the days until your next visit, and your review will certainly put a smile on our team's faces.
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   Los Angeles

   2 reviews

   vip
   5.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   First time here and had an awesome time. The NY Strip I had was on par with other high end steakhouses, however the Al pastor plate was absolutely out of this world. Ambiance and service were excellent. The tres leches cake was also amazing for desert!
   

   • 
   • 

   Is this helpful?

   Report
6. J

   Judy

   Los Angeles

   45 reviews

   vip
   3.0

   45 reviews

   Dined on 14 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Beautiful restaurant, a little cold , but they have heaters and blankets. Staff was very nice, drinks were amazing. I loved the ceviche, ribeye was too fatty, Potato bravas were delicious. I would go back to try different dishes
   

   MXO SteakhouseResponded 5 days ago

   Thanks so much for your kind remarks – they’ll be shared with our staff and chefs. We look forward to welcoming you back soon, and I will be sure to share your review with our team.
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Los Angeles

   3 reviews

   vip
   4.0

   3 reviews

   Dined on 10 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We found this place on the list of new restaurants to try in LA and thought we’d check it out for a nice dinner. The set up itself is great- someone put a lot of thought into the design. From the entrance, seating, and even bathroom. All very modern. Our server Daniel was amazing. Very friendly and attentive. We ordered a lot of food: the oyster michelada shooters to start, the chicharrón Guac and queso fundido to start and the sea bass and carne asada for mains with carrots and beans as sides and chocoflan for dessert. Everything was truly delicious. True to Mexican origins while still very elevated. Also, great positions. Family style really works with their items. The only downside was they were out of 3 of the items we wanted to try, which was a little disappointing however given our great experience and service we’ll be back to try them on a different occasion.
   

   Is this helpful?

   Report
8. s

   steven

   Los Angeles

   83 reviews

   vip
   5.0

   83 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful experience our server Daniel was excellent &Food was great!!!!
   

   MXO SteakhouseResponded on 12 November 2024

   Your satisfaction is our ultimate goal, and we're thrilled to have achieved it during your recent visit. We're looking forward to welcoming you back soon and sharing your review with our team.
   

   Is this helpful?

   Report
9. LT

   LisaT

   Los Angeles

   9 reviews

   vip
   5.0

   9 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience. All staff was wonderful, our server was especially amazing. The food was absolutely delicious and the decor is beautiful. I’ll definitely be back.
   

   • 
   • 
   • 
   • 
   • 
   • 
   • 
   • 
   • 
   • 

   MXO SteakhouseResponded on 12 November 2024

   We’re really proud of the exceptional dining experience we curate/execute and love that you noticed. It's guests like you that make our job so rewarding! We're counting down the days until your next visit, and your review will certainly put a smile on our team's faces.
   

   Is this helpful?

   Report
10. J

    JASON

    Los Angeles

    2 reviews

    vip
    1.0

    2 reviews

    Dined on 9 November 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    The entire experience was disappointing. We were seated in the corner of the restaurant near the street. It was open and very cold. We complained about it when we were seated and again to the bus boy and again to the waiter. They did not move us. They brought a small heater that did not work. That was just the beginning of problems. Drinks took forever. I had to ask for chips three times before it finally came, and by then we have finished our appetizers that the chips were for. Food was average at best. Al pastor was terrible. Dessert was the chocoflan at the waiter’s suggestion and we ate about a bite of it.
    

    MXO SteakhouseResponded on 12 November 2024

    It sounds like there were a lot of issues that ultimately led to your dissatisfaction, and we want to make sure we are addressing everything. We've been in your position, and we know how frustrating it can be. We have a big goal: to provide an exceptional dining experience and to do so in a timely manner. We’re so sorry we fell short of your expectations We hope we get the chance to welcome you back again. Please call me for any future reservations, and we will make sure we take care of you.
    

    Is this helpful?

    Report