MXO Steakhouse

Review summary

1. D

   Diana

   Los Angeles

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food was delicious but the portions are small for the price.
   

   MXO SteakhouseResponded 2 days ago

   Hi Diana, Thank you for your honest feedback! We genuinely took your comments into account and are using them as a training tool for our staff. We look forward to welcoming you back soon, and I will be sure to share your review with our team.
   

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2. S

   Steve

   Los Angeles

   15 reviews

   4.0

   15 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very trendy ambience. Sweet potatoes taquitos were a highlight. Port was very good not great. We will go again
   

   MXO SteakhouseResponded 2 days ago

   Hi Steve, Thanks so much for your kind remarks – they’ll be shared with our staff and chefs. We look forward to welcoming you back soon, and I will be sure to share your review with our team.
   

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3. K

   KENYON

   New York City

   5 reviews

   2.0

   5 reviews

   Dined on 13 December 2024

   1. Overall 2
   2. Food 4
   3. Service 5
   4. Ambience 1

   I’m a big fan of Chef Wes, the Angry Egret Cafe was my favorite restaurant in all of L.A. until it unfortunately closed. The menu there was constantly taking risks, so much so it seemed more like an experience rather than just a restaurant. I was very happy to hear that MXO was the next project coming up, so I had high hopes for it. It was, however, just a restaurant. It was not a bad experience by any means, but it was just an ordinary steakhouse. The service was great and the food was made really well, but it wasn’t anything out of the norm. There’s plenty of steakhouses you can go to in L.A. for better value. Everyone in the restaurant was stacked on top of each other making it a little claustrophobic, and the scene there was uppity and inauthentic. If I wasn’t a huge fan of the previous restaurant from Chef Wes, I’d probably be more lenient in my review, but I came to this restaurant with my hopes set high. On the plus side, you might see someone famous there, if that’s what you’re looking for.
   

   MXO SteakhouseResponded 2 days ago

   Hi Kenyon, Thank you for your honest feedback! We genuinely took your comments into account. We take honest comments from people like you very seriously. It pains us to hear the not-so good stuff, but it helps us learn and improve! We hope we get the chance to welcome you back again. Please call me for any future reservations, and we will make sure we take care of you. It’s the least we can do to sincerely thank you for taking the time to write a review.
   

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4. I

   Irena

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came to MXO to celebrate a friend’s birthday, and had a wonderful time! The restaurant is gorgeous inside and out, starting with a glass walk above cactuses to enter the restaurant. As you come in, you are treated to a beautiful modern interior with amazing chandeliers. The food and the service was great, everything we tried was really good. Carne asada was amazing! Highly recommend!
   

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5. T

   Tom and Kathy

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent from the moment we walked in - to the moment we left. It was really great.
   

   MXO SteakhouseResponded 7 days ago

   Hi Tom and Kathy, Thanks so much for your kind remarks – they’ll be shared with our staff and chefs. We look forward to welcoming you back soon, and I will be sure to share your review with our team.
   

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6. OT

   OpenTable Diner

   Los Angeles

   1 review

   3.0

   1 review

   Dined on 8 December 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Waited 20 minutes past our reservation time with no communication from the staff… not the SBE norm
   

   MXO SteakhouseResponded on 12 December 2024

   So sorry! The situation you encountered at our restaurant is pretty rare, but that doesn’t make it acceptable. We always try to do our best and hope you will let us prove this to you during your next visit.
   

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7. M

   Manuel

   VIP

   Orlando

   44 reviews

   5.0

   44 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the moment we got there our experience was over and above excellent. Our server Natalia was awesome! Then came the food - beyond delicious!
   

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8. M

   Michelle

   VIP

   Los Angeles

   3 reviews

   2.0

   3 reviews

   Dined on 6 December 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   Service was great. Drinks were pretty good. The atmosphere was nice. The food was extremely disappointing. We won’t be coming back.
   

   MXO SteakhouseResponded on 7 December 2024

   Hello Michelle, we’re sad to hear our dining experience fell short for you. Our chefs work very hard to curate delicious dishes, and we’re so sorry that wasn’t the case this time around. We would love the chance to remedy your disappointing experience. The next time you’d like to visit our restaurant, let us know! We would love the chance to personally make sure your dining experience is up to par.
   

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9. K

   Katie

   VIP

   Los Angeles

   14 reviews

   5.0

   14 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely Exceptional! As someone who goes out to eat almost every night, my expectations are pretty moderate, this restaurant blew me away! It is a perfect 10 from start to finish! The Grilled Cabbage Caesar Salad is probably one of the best tasting food items I’ve ever had! Their house made sour cream and aguachiles, Oh My God! Beyond delicious! The service is top notch, so on top of it! Will absolutely be back! My mouth is already dreaming of our next trip! Bravo!
   

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   MXO SteakhouseResponded on 6 December 2024

   Hi Katie, We love to hear guests say "it was the best meal ever” after dining at our restaurants. So glad you got that feeling. We can’t wait to have you back! Its guests like you that make our job so rewarding! We're counting down the days until your next visit, and your review will certainly put a smile on our team's faces. Thank you!
   

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10. P

    Paul

    VIP

    London

    15 reviews

    2.0

    15 reviews

    Dined on 6 December 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 2

    Although the food is generally very good, the server was robotic, inflexible, and seemed more concerned about turning over the table rather than providing unique or personable service.
    

    MXO SteakhouseResponded on 6 December 2024

    Hello Paul, Thank you for taking the time to give us feedback. We take honest comments very seriously. It pains us to hear the not-so good stuff, but it helps us learn and improve! We hope we get the chance to welcome you back again. Please call me for any future reservations, and we will make sure we take care of you. It’s the least we can do to sincerely thank you for taking the time to write a review.
    

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