NaBrasa Brazilian Steakhouse

Review summary

1. K

   Karena

   Philadelphia

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   I come here pretty often and I have NEVER experienced terrible service like I have on this night. My waiter was absolutely the worst. He greeted me then never came back until it was time to hand me my check and then disappeared once again and I had to walk up to the podium to pay! Didn’t ask me if I wanted any drinks, any sides, NOTHING!! Then the employees who walk around and serve the meat were barely coming to my table. I tried maybe 3 different cuts of meat. Idk what their deal was. I came for my birthday and there was an issue with honoring my birthday meal at first but the manager ended up honoring it. The experience was terrible and I’m gonna have to stay away for awhile. While this was my first bad experience, I’m not going to cut them off just yet. They do need to do a lot better.
   

   Is this helpful?

   Report
2. J

   Jeannette

   Philadelphia

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I came to the right place to celebrate my brother’s 50th birthday. Our waiter, Marco was exceptionally awesome. The manager Jen was helpful, accommodating and fun. The entire staff made our visit quite fun. Marco was friendly, caring and totally cool. He made sure that I steered clear of any allergens. The food was delicious and we ate very well. A return visit is a must.
   

   Is this helpful?

   Report
3. OT

   OpenTable Diner

   Philadelphia

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Very good deal, protip though the lamb is not the best. Not bad! If youre crazy about lb go for it! But most people wpuld probably do better to pass on the lamb when it comes around and get something else
   

   1 person found this helpful

   Report
4. P

   Peter

   Philadelphia

   3 reviews

   1.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Made a reservation for their special. Told waitress our drink order.. both came 15 minutes later and were incorrect. I had to reorder our drinks. We also told her we were having the special. 20 minutes in we got our cocktail. Dinner was ok… didn’t eat much. When we got the check we were over charged for 2 dinners. When we approach the waitress, she pretended that she had no idea, but we were talking about questioned what we had for dinner…. And then just did it…. Still tipped 20% but felt that the communication was extremely bad…. Really didn’t feel welcome having the incorrect and having a drink take forever and then being charged incorrectly and then questioned what we had for dinner…. They knew we were coming and we had a reservation…. We will not be back…. I did enjoy the crab legs.
   

   Is this helpful?

   Report
5. S

   Shealynn

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time visiting, it was my wife’s birthday. We had a wonderful time. The food was excellent. The drinks were on the pricey side overall, a great experience. We will definitely be visiting again.
   

   Is this helpful?

   Report
6. T

   Todd

   Philadelphia

   19 reviews

   5.0

   19 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a very non-traditional Thanksgiving at NaBrasa and enjoyed the experience. The food was wonderful and the service was exceptional.
   

   Is this helpful?

   Report
7. S

   Sharria

   VIP

   Philadelphia

   23 reviews

   5.0

   23 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall I absolutely enjoyed the experience! The service food and atmosphere were divine. I would recommend and definitely come back again!
   

   Is this helpful?

   Report
8. T

   Thanh

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service! The salad bar has amble of options. Good meat selections and less pricey compared to other places.
   

   Is this helpful?

   Report
9. J

   Jackie

   VIP

   Philadelphia

   3 reviews

   1.0

   3 reviews

   Dined on 17 November 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 2

   When I called to ask general questions like the parking situation, I verified that our dinner would be the grand opening price of $40 per person and that my daughter would be free since it was her birthday month. Everything was verified fast-forward we get there we had to wait a half hour because our waitress wasn’t ready to take us, even though our table was ready and to be honest, she just gets your drinks. And when you first enter the restaurant, the hostesses had the personality of a rock not a smile never said welcome to Nebraska. They don’t even look at you. They just ask what is your name the bar is situated in a really strange place. That’s not part of the restaurant and it felt out a place. Nebraska took over another restaurant that was there called Chima It looks like they didn’t do anything to the restaurant to fix it up, the bathroom was dirty. The middle sink didn’t work and was so rotted with discoloration and dirt. It actually made me sick to go in there. We enjoyed our meal. The food was very good, but then we got the bill and it was closer to $60 a person which is the normal price but we were told it was going to be a grand opening of $40 per person. The waitress said that I was supposed to tell the hostess before being seated. I am for the waitress that I was never told that on the phone when I verified the price earlier when I called to confirm my reservation. She had to discuss it with the manager, and they decided to honor the price of $40 per person. To me that’s a very shady move on NaBrasa’s part center city. All in all made for a very, very disappointing and upsetting night left a very poor opinion of the place.
   

   2 people found this helpful

   Report
10. D

    Deanna

    VIP

    New York City

    84 reviews

    5.0

    84 reviews

    Dined on 17 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This is my first time going to a Brazilian steakhouse and what a fun experience and high-quality food and great selection of food and fun having them come around offering various meats.  I’m big on vegetables too and the salad bar was great and then they had some typical Brazilian culture food too so all around it was a great time and good service.  the only thing bad was the bar and the bartender it was slow and my dirty martini tasted like straight up vodka.
    

    • 

    Is this helpful?

    Report