Nagomi

Review summary

1. M

   MARTIN

   Gloucestershire

   1 review

   3.0

   1 review

   Dined on 7 December 2024

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 4

   It was a pleasant experience. The only thing is that. I had rang the restaurant a week before my table was booked to let them know about my wife's birthday. They took note of it, but there was no acknowledgement of this fact on our arrival. The restaurant manager was too busy dealing with other guests. They also run out of vanilla ice cream and sushi on this Saturday evening. This is not a complain, but just a general comment. All in all the service was good and the food was nice.
   

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2. M

   Molly

   Gloucestershire

   1 review

   5.0

   1 review

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time at Nagomi and we loved it. We each tried several dishes including the salmon sushi, Korean chicken and okonomiyaki. There was so much choice and the setting was lovely. We will definitely be coming back!
   

   NagomiResponded on 8 December 2024

   Hey Molly, Korean chicken and okonomiyaki is a good combo !! cant wait to see you again 😍🥰
   

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3. J

   Jean

   Houston

   3 reviews

   4.0

   3 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   When first entering, be aware of the hanging "tapestry" OVER stairs. While ducking to miss "tapestry" almost missed the stairs! Other than that, our first visit and late lunch. Wait staff was very attentive and and asked specific questions which made our dining experience better. Two starters and two mains, starters were a 3 and mains a 4. Mains came out before the starters by about 3 minutes. Toilets were freezing cold but they have amazing seat warmers. Will go again, everyone deserves a second chance.
   

   NagomiResponded on 8 December 2024

   Hi Jean, Thanks for taking the time to give us a review. The fabric is a Noren Curtain that we imported from Japan - these are traditionally hung in restaurant and shop entrances all over Japan. Today we have placed 'CAUTION - STEPS' signage. Thank you for pointing out a possible safety issue. We don't serve starters and mains, although we try to get the small plates out first. This style of service is quite popular now and our customers are becoming accustomed to it. No excuse for the toilets - we have new radiators being installed next week !! We hope you can give us a try again 😁🙂
   

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4. C

   Clare

   London

   5 reviews

   2.0

   5 reviews

   Dined on 23 November 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   A very odd menu. Unnecessarily confusing. After ordering I was told I couldn't have what I ordered because they only offer that option for 2 people. It didn't say that on the menu nor was that explained. Had we known that we both would have ordered something different. I didn't like what I ended up ordering. Strange place. Won't be back.
   

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5. J

   Joshua

   Gloucestershire

   1 review

   5.0

   1 review

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great, service was great…. it was all great
   

   NagomiResponded on 8 December 2024

   Hey Joshua, thanks for the great review !!! We hope you can visit us again 😍🥰
   

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6. P

   Philpa

   London

   12 reviews

   2.0

   12 reviews

   Dined on 17 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Not that great service. We didn’t get change back which actually annoyed me since service was included and we’d paid it. Food portions were absolutely tiny and really expensive for what we got. Didn’t really get an explanation to what to do. Salad was left on table and again didn’t know how things worked. Expected to use same tongs for different meat which is a no no. Really nice looking restaurant and great fun idea but derive is not great at all
   

   NagomiResponded on 8 December 2024

   Hi Philipa, you should certainly have recived your change back. Please contact us if you would like this to be returned. We're sorry you didnt have a good expereince.
   

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7. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dining experience, the food was amazing and the staff were friendly and very helpful. New favourite place to eat!!
   

   NagomiResponded on 8 December 2024

   Thanks for the great review !! We look forward to welcoming you back 🥰🤩
   

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8. K

   Katie

   West Wales

   1 review

   5.0

   1 review

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My boyfriend and I visited for the first time. It was a great experience! We shared a mixed platter and some sides which all tasted amazing! The corndogs were amazing, great cheese pull on those. Would definitely recommend.
   

   NagomiResponded on 8 December 2024

   Hi Katie, thanks for taking the time to give us a 5 star review and a recommendation 😍🤩
   

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9. D

   Dominic

   London

   1 review

   5.0

   1 review

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food and service. Exceptional customer service delivered personally by the information about up coming anime dates.
   

   NagomiResponded on 8 December 2024

   Thanks for the kind review Domonic 🥰😍
   

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10. S

    Sarah

    Oxford

    1 review

    5.0

    1 review

    Dined on 31 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was delicious and there were plenty of options for the various food intolerances and preference in our family. The young waitress who served us initially was very friendly but didn’t seem to know the menu well. The owner of the restaurant, however, was exceptional and even provided an extra treat for our children as it was our eldest’s 16th birthday. We’ll be back (again) for sure!! Highly recommend ⭐️
    

    NagomiResponded on 8 December 2024

    Hi Sarah, thank you for the 5 star review - we can't wait to see you again 🥰😍🤩
    

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