Napa on Providence

Review summary

1. E

   Ed

   VIP

   Charlotte

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time and Ian our server was awesome! We will be back for sure!
   

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2. J

   John

   Charlotte

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Everyone in our small group really enjoyed their meals. This is a very good restaurant for consistently tasty food and good service.
   

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3. A

   Anna

   VIP

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience at Napa on Providence. Our server, Christine, was amazing! Can’t wait to go back!
   

   Napa on ProvidenceResponded 1 day ago

   Thanks for the feedback, Anna! We're thrilled to hear that you had a great experience at Napa on Providence. Your kind words about our food and service are greatly appreciated. We're looking forward to welcoming you back soon!
   

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4. OT

   OpenTable Diner

   Richmond

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very good meal with excellent service. Christine made honest recommendations and took care of our every need. Enjoyed our time there and would return!
   

   Napa on ProvidenceResponded 1 day ago

   Hi, We're delighted to hear that you had a great experience at Napa on Providence. Your kind words about our food and service are greatly appreciated. We strive to provide excellent recommendations and cater to all our guests' needs. We're thrilled to know that you enjoyed your time with us and would consider returning. We look forward to welcoming you back soon! Best Regards, The Management Team
   

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5. J

   Jason

   Charlotte

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great birthday dinner at Napa on Providence. Our server Ian was very friendly and knowledgeable about the menu. Would go again!
   

   Napa on ProvidenceResponded 2 days ago

   Hey Jason, We're thrilled to hear that you had a great birthday dinner at Napa on Providence! It's wonderful to know that our team made your experience enjoyable and that you appreciated our menu. We always strive to provide the best service and it's great to hear that we hit the mark for you. We look forward to welcoming you back for more memorable meals. Warm regards, The Management Team
   

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6. D

   Dylan

   VIP

   Nashville

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a great girls night out and it was made better by our server, Hannah. She was attentive, and made simple adjustments for us as needed. We had a great time.
   

   Napa on ProvidenceResponded 2 days ago

   Hi Dylan, We're delighted to hear that you had a great girls night out at Napa on Providence! It's wonderful to know that our team made your experience even better. We always aim to accommodate our guests' needs and preferences and your feedback is a testament to that. We're thrilled that you enjoyed your meal and the overall value we provide. Thank you for choosing us for your night and we look forward to welcoming you back soon! Best, The Management Team
   

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7. D

   Dave

   Charlotte

   4 reviews

   5.0

   4 reviews

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a wonderful experience, both in terms of food and service. We were treated excellent by all the staff and received an excellent recommendation for wine that was unexpected.
   

   Napa on ProvidenceResponded on 6 January 2025

   Hi Dave, We're over the moon to hear about your wonderful experience at Napa on Providence! It's great to know that our food and service met your expectations. We're also thrilled that our team's recommendation for wine hit the mark. Your kind words mean a lot to us. We can't wait to welcome you back for another delightful experience. Best regards, The Management Team
   

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8. L

   Larry

   VIP

   Philadelphia

   15 reviews

   2.0

   15 reviews

   Dined on 4 January 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   Could be so much more! Great food served room temp, could have had another drink but never saw waiter after ordering until after finished eating. 3 people another round or 2 of drinks adds up. App plates never removed before dinner arrived. Lots of bosses running around but obviously none of them know how to train staff…..too bad because it could be so much better!!!!
   

   Napa on ProvidenceResponded on 6 January 2025

   Larry, Thank you for taking the time to share your experience with us. We truly appreciate your feedback, as it helps us understand where we can improve. I’m genuinely sorry to hear that your visit didn’t meet your expectations. The issues you mentioned with food temperature, drink service, and plate removal are certainly not the standard we strive for, and I completely understand how frustrating that must have been for you and your group. I do hope you’ll consider giving us another chance in the future, as we are committed to making things right and delivering the experience you deserve. Thank you again for bringing this to our attention. If you’d like to discuss your visit further or provide any additional details, please don’t hesitate to reach out directly. Warm regards, Management
   

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9. R

   Robert

   West Palm Beach

   4 reviews

   5.0

   4 reviews

   Dined on 4 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great restaurant! I highly recommend it. Christine, our server, did an exceptional job taking care of us. She was prompt, courteous, and made great recommendations.
   

   Napa on ProvidenceResponded on 6 January 2025

   Thanks for visiting us, Robert! We're thrilled to hear that you enjoyed your experience at Napa on Providence. It's great to know that our prompt, courteous service and the quality of our food met your expectations. We appreciate your feedback and look forward to welcoming you back soon. Thanks again!
   

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10. C

    Craig

    VIP

    Charlotte

    27 reviews

    5.0

    27 reviews

    Dined on 4 January 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    A very pleasant evening at one of our favorite restaurants. Excellent food served in a timely manner in a quiet and aesthetically pleasing environment
    

    Napa on ProvidenceResponded on 6 January 2025

    Hi Craig, We're thrilled to hear that you had a pleasant evening at Napa on Providence! It's always a pleasure to serve you and we're glad you enjoyed our food and found the service timely and aesthetically pleasing. We appreciate your feedback and look forward to welcoming you back soon. Warm regards, The Management Team
    

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