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Probably the worst service experience I’ve had in a long time. Arrived 1 hour before closing. Was rushed by staff the entire time. Had appetizer delivered then 3 minutes later the main course dishes arrived. The owner was hanging around talking to staff. If you are going to be open till a posted time then you should be open.","rating":{"food":5,"service":1,"ambience":2,"value":4,"noise":"DO_NOT_RECALL","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"robert","metro":{"metroId":48,"displayName":"St. Louis","__typename":"Metro"},"initials":"r","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thank you for your candid review of your dining experience. 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This is by far our favorite restaurant.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":9,"nickname":"Bryan","metro":{"metroId":48,"displayName":"St. Louis","__typename":"Metro"},"initials":"B","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks Bryan!","responseDateTimeUtc":"2025-05-03T18:26:25Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-05-03T02:25:50Z","dinedDateTime":"2025-05-02T17:45:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1367938-36006-170063864937","text":"The food was fantastic and the atmosphere was fun, but the best part was the wonderful service from Lexi. She made our visit truly special!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"Angelia","metro":{"metroId":48,"displayName":"St. Louis","__typename":"Metro"},"initials":"A","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks Angelia, we'll let Lexi know!","responseDateTimeUtc":"2025-05-03T18:27:22Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-05-03T01:34:43Z","dinedDateTime":"2025-05-02T16:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1367938-35853-120102502152","text":"Another great Napoli restaurant. Tim the manager is great. They have the best fish in town. Their sea bass is always exceptional. Love the tortellini and aracini. Can’t go wrong with grilled Caesar salad","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":6,"nickname":"Betty ","metro":{"metroId":48,"displayName":"St. Louis","__typename":"Metro"},"initials":"B","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks Betty, we look forward to seeing you again soon!","responseDateTimeUtc":"2025-05-03T18:28:00Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-05-02T02:37:57Z","dinedDateTime":"2025-05-01T18:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1367938-34592-160008062816","text":"The food fine but nothing special. Expected to be wowed by a Napoli restaurant.","rating":{"food":3,"service":4,"ambience":3,"value":3,"noise":"MODERATE","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":23,"nickname":"Cynthia","metro":{"metroId":48,"displayName":"St. Louis","__typename":"Metro"},"initials":"C","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-26T02:48:37Z","dinedDateTime":"2025-04-25T18:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1367938-35021-190044113959","text":"Excellent meal, I loved the Sea Bass special. Matt our server was fantastic.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"Jim","metro":{"metroId":48,"displayName":"St. Louis","__typename":"Metro"},"initials":"J","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks Jim!","responseDateTimeUtc":"2025-04-29T18:47:42Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-25T11:36:00Z","dinedDateTime":"2025-04-24T18:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1367938-34902-160069526696","text":"The location is fantastic!!! Service was outstanding. 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fresh clams, white wine clam sauce, onion, parsley
Bambini
Kids
Chicken BreastUS$12.00
sauteed, choice of fries or broccolini
Macaroni & CheeseUS$12.00
mezza rigatoni, cheese blend, bechamel breadcrumb, choice of fries or broccolini
SpaghettiUS$12.00
choice of tomato sauce, alfredo or butter, choice of fries or broccolini
Chicken FingersUS$12.00
lightly breaded and fried, choice of fries or broccolini
What 302 people are saying
Napoli Bros. Pizza and Pasta reviews from people who’ve dined at this restaurant. Based on recent rating.
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7
4.7 based on recent ratings
4.7Food
4.8Service
4.5Ambience
4.4Value
Noise • Moderate
Loved For
West County
Child-friendly
West County
Good for groups
West County
Hot spot
West County
Great for outdoor dining
West County
Most Booked
Review summary
AI-generated from verified diner reviews
Napoli Bros. Pizza and Pasta delights with "fantastic service" and a menu catering to all dietary needs, featuring "gluten free and dairy free options." Guests rave about the "outstanding pizza" and "delicious cocktails," with special praise for attentive staff like Braden and Justin. A vibrant atmosphere ensures a memorable dining experience.
302 Reviews
r
robert
St. Louis3 reviews
1.0
Dined 1 day ago
Overall 1
Food 5
Service 1
Ambience 2
Food was great. Probably the worst service experience I’ve had in a long time. Arrived 1 hour before closing. Was rushed by staff the entire time. Had appetizer delivered then 3 minutes later the main course dishes arrived. The owner was hanging around talking to staff. If you are going to be open till a posted time then you should be open.
Napoli Bros. Pizza and PastaResponded today
Thank you for your candid review of your dining experience. Providing the details that you have allows us to improve all aspects of the guest experience, from food quality to service, while enhancing guest satisfaction. Although there is no excuse, we apologize that we made you feel rushed. Napoli Bros. strives to deliver the same elevated level of service that our guests have come to know from all our restaurants and clearly, we did not fulfill that expectation. Again, thank you for taking the time to share your impressions and we hope that you provide us with another opportunity to earn your business and prove our passion for great guest service.
Is this helpful?
P
Peggy
St. Louis6 reviews
5.0
Dined 2 days ago
Overall 5
Food 5
Service 5
Ambience 5
Though we had an absolutely wonderful experience at your restaurant, it was very loud and sometimes hard to hear each other at our small table of four
Is this helpful?
B
Bryan VIP
St. Louis9 reviews
5.0
Dined 2 days ago
Overall 5
Food 5
Service 5
Ambience 5
We never have a bad meal or experience at Napoli’s. This is by far our favorite restaurant.
Napoli Bros. Pizza and PastaResponded 1 day ago
Thanks Bryan!
Is this helpful?
A
Angelia VIP
St. Louis4 reviews
5.0
Dined 2 days ago
Overall 5
Food 5
Service 5
Ambience 5
The food was fantastic and the atmosphere was fun, but the best part was the wonderful service from Lexi. She made our visit truly special!
Napoli Bros. Pizza and PastaResponded 1 day ago
Thanks Angelia, we'll let Lexi know!
Is this helpful?
B
Betty VIP
St. Louis6 reviews
5.0
Dined 3 days ago
Overall 5
Food 5
Service 5
Ambience 5
Another great Napoli restaurant. Tim the manager is great. They have the best fish in town. Their sea bass is always exceptional. Love the tortellini and aracini. Can’t go wrong with grilled Caesar salad
Napoli Bros. Pizza and PastaResponded 1 day ago
Thanks Betty, we look forward to seeing you again soon!
Is this helpful?
C
Cynthia VIP
St. Louis23 reviews
3.0
Dined on 25 April 2025
Overall 3
Food 3
Service 4
Ambience 3
The food fine but nothing special. Expected to be wowed by a Napoli restaurant.
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J
Jim VIP
St. Louis4 reviews
5.0
Dined on 24 April 2025
Overall 5
Food 5
Service 5
Ambience 5
Excellent meal, I loved the Sea Bass special. Matt our server was fantastic.
Napoli Bros. Pizza and PastaResponded 5 days ago
Thanks Jim!
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J
Jennifer VIP
St. Louis30 reviews
5.0
Dined on 23 April 2025
Overall 5
Food 5
Service 5
Ambience 5
The location is fantastic!!! Service was outstanding. Food topped it all!!!
Napoli Bros. Pizza and PastaResponded 5 days ago
Thanks Jennifer!
Is this helpful?
C
Charles
St. Louis5 reviews
4.0
Dined on 20 April 2025
Overall 4
Food 5
Service 5
Ambience 4
good pizza, excellent chopped salad. great service
Napoli Bros. Pizza and PastaResponded 5 days ago
Thanks Charles!
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M
Marc VIP
Kansas City22 reviews
5.0
Dined on 19 April 2025
Overall 5
Food 5
Service 5
Ambience 5
Pizza is really nice. Has a pleasant light char flavor. Toppings seem quality. Servers very friendly. And the famous salad!!’
Napoli Bros. Pizza and PastaResponded on 21 April 2025
Thanks so much, Marc! Glad you enjoyed the pizza, the salad, and the service—means a lot. Hope to see you again soon!
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FAQs
Napoli Bros. Pizza and Pasta is rated 4.7 stars by 302 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.