Reviews can only be made by diners who have eaten at this restaurant
- 4.8Food
- 4.8Service
- 4.7Ambience
- 4.7Value
Noise • Moderate
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The pizza was crisp and flavorful. Homemade pasta was delicious. The special dessert that evening, ricotta cheese cake with pistachio cream was not to be missed. 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We debated eating at the hotel Italian restaurant but the reviews here made us venture out. So fresh. So unique. Truly authentic. The ravioli in blanco was incredible. The cheesecake was like nothing we’ve ever had. Great wine selection, attentive servers. 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I don’t think you can go wrong on the menu, but the pizzas are all fantastic.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":9,"nickname":"Tim","metro":{"metroId":50,"displayName":"Phoenix / Arizona","__typename":"Metro"},"initials":"T","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-06-26T22:33:49Z","dinedDateTime":"2025-06-25T18:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-241681-6935-130019306603","text":"Everyone was great and service was special with a warm reception","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":21,"nickname":"John","metro":{"metroId":74,"displayName":"Toronto / Ontario","__typename":"Metro"},"initials":"J","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-06-26T17:15:22Z","dinedDateTime":"2025-06-25T17:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-241681-6857-300048071590","text":"Simply fantastic Italian food - fresh made pasta, delicious focaccia and other appetizers (there was a burrata and fried zucchini special the night we were there - amazing), excellent service. Instead of going to one of the cheesetastic, overpriced restaurants nearer the Falls, walk or ride for a few more minutes and go to Napoli instead. It will be worth it.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Cate","metro":{"metroId":9,"displayName":"Washington, D.C. Area","__typename":"Metro"},"initials":"C","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-06-23T20:53:45Z","dinedDateTime":"2025-06-22T19:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-241681-6772-140126914854","text":"Dine at Napoli several times per year. Homemade pasta is always fantastic.....will be back soon.","rating":{"food":5,"service":5,"ambience":4,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":50,"nickname":"Spencer","metro":{"metroId":74,"displayName":"Toronto / Ontario","__typename":"Metro"},"initials":"S","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-06-21T16:04:26Z","dinedDateTime":"2025-06-20T17:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-241681-6642-150060299945","text":"I had one of the worst dining experiences at Napoli in Niagara Falls this evening. I was there with my husband, our two young kids, and my parents. Three of us ordered pasta dishes and not one of us could eat them — the pasta was dense, chewy, and lacked any real flavor. We dine at Italian restaurants frequently in Toronto and know what to expect from quality Italian cuisine. This wasn’t it.\n\nThe waiter asked how the food was and my husband immediately said he didn’t like it. The waiter walked away without even acknowledging my husbands comments as if what he asked was rhetorical. When he came back we voiced our concerns, the waiter completely dismissed us. He claimed no one ever complains because they make the pasta in-house — as if that excused the poor quality. I asked him to meet us halfway: offer a replacement, a discount, anything to make the situation right. He flat-out refused. His exact words were basically: too bad, that’s how it is. 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Our AI assistant, Concierge, is here to answer your questions about this restaurant.
Napoli Ristorante and Pizzeria reviews from people who’ve dined at this restaurant. Based on recent rating.
Reviews can only be made by diners who have eaten at this restaurant
Noise • Moderate
Toronto / Ontario
Italian
Niagara
Best Overall
Niagara
Best Food
Niagara
Best Service
Niagara
Best Ambience
Niagara
Best Value
Niagara
Good for business meals
Niagara
Good for groups
Niagara
Neighbourhood gem
Niagara
Good for special occasions
Niagara
Italian
Vivian
Houston2 reviews
Dined 2 days ago
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Phil
New York City14 reviews
Dined 3 days ago
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Cody
Orlando / Central Florida East1 review
Dined 4 days ago
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Tim
Phoenix / Arizona9 reviews
Dined 4 days ago
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John VIP
Toronto / Ontario21 reviews
Dined 4 days ago
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Cate VIP
Washington, D.C. Area3 reviews
Dined 7 days ago
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Spencer VIP
Toronto / Ontario50 reviews
Dined on 20 June 2025
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Ash
Toronto / Ontario3 reviews
Dined on 16 June 2025
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Kelly
Orlando / Central Florida East6 reviews
Dined on 16 June 2025
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Rick
New York City16 reviews
Dined on 14 June 2025
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Napoli Ristorante and Pizzeria is rated 4.8 stars by 107 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
5485 Ferry St, Niagara Falls, ON L2G 1S3