Nataz Restaurant - Clinton

Review summary

1. J

   Jessica

   New York City

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal food and superior service as usual. We love coming to Nataz for our date nights because we know we will never be disappointed.
   

   • 
   • 

   Is this helpful?

   Report
2. J

   Joan

   New York City

   3 reviews

   2.0

   3 reviews

   Dined on 7 December 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   I’ll start off by saying that I love Nataz. We have been going here since they opened and North Branford before that. I am rating our most recent experience. I’ve never had bad service here before. While the food was generous and plentiful, service was terrible. We ordered a bottle of wine shortly after we arrived. We had to ask for it 3 times. Half an hour later our server came over to tell us that they were out of that wine. We were so angry, my friend and my husband ordered a glass and I had a drink. It took about 45 minutes to get our meals. One of my friends asked for a change to her dish and the server said it could be done. Over half an hour after she ordered she was told that the change couldn’t be done to this particular dish. Ok, but telling me NOW? Finally 3 out of 4 of us get our dishes. The 4th - my friend who changed her meal - did not; the server said since her order was put in later it would be 15 minutes until she got hers. Shouldn’t you have delivered them all at once? I ordered coffee with my dessert. I got the dessert and was almost finished when it was delivered. The sever asked if I wanted cream or sugar. Shouldn’t you deliver it without asking if you’re that busy? Then I had to ask twice for the cream. The food, once we got it, was delicious. I hope this was a one-off. We won’t be back for a while (if ever).
   

   Is this helpful?

   Report
3. J

   Jeanie

   Yosemite

   4 reviews

   2.0

   4 reviews

   Dined on 7 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   The experience started off great, the grazing board and salads were very good. We waiting a little longer than expected for our glasses of wine but wait wasn’t terrible. During this time the tables filled quickly but there appeared to only be 2 waiters for the entire 2nd floor and that’s when service became pretty much non-existent. During the meal our water glasses were never refilled. When we finish our entrees we waited for an extended period of time. The people at the table next to us were very vocal in complaining about the poor service, threatening to leave so efforts were being made to appease them. Eventually the waiter stopped by and apologized for the wait, cleared our plates and said someone would be coming to take the dessert order. A waitress went to the couple seated behind us, who came in much later than us, was chatting with them and took their dessert orders. Still no one came to our table. Another table, a couple who arrived long after we did, got served dessert & coffee. We were just being ignored. After an extended period our waiter finally came back and asked if we’d been helped. At that point we just wanted to go home after being there for 2 hours so we asked to have my daughter’s dessert, which is included in the pre-fixed price, to go. They didn’t have any lactose-free dessert options so we only got the one dessert. The waiter did acknowledge the delays but there was no service recovery. Then we got the bill, which was substantial, and it included a 20% service fee! I understand any place can have an off night but given the cost, not sure I’d be up to try again.
   

   Is this helpful?

   Report
4. C

   Carol

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fantastic and large portions so come hungry
   

   Is this helpful?

   Report
5. M

   Marci

   Philadelphia

   33 reviews

   2.0

   33 reviews

   Dined on 20 October 2024

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 1

   we were a table of six . The waitress or the chef forgot my salad then my main entree. So it took 25 minutes after everyone else was served to get my meal . It was a veal chop that was raw inside. I didn’t want to make a fuss in front of my guest . we packed the meal up and brought it home .
   

   Is this helpful?

   Report
6. D

   Diana

   New York City

   7 reviews

   5.0

   7 reviews

   Dined on 19 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wait staff and food was amazing! Enjoyed talking to other patrons but kissed Dicky! Visited from SC!
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   New York City

   1 review

   5.0

   1 review

   Dined on 19 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Everything was delicious! I like the inclusive pricing and the specials did not disappoint. All staff were attentive and added to our experience.
   

   Is this helpful?

   Report
8. V

   Vincent

   VIP

   Los Angeles

   6 reviews

   5.0

   6 reviews

   Dined on 12 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So ummmm yes, one of the best restaurants in Connecticut. About the fifth time I have been here in the past year. This time around I had the 10 oz filet mignon...cooked medium and it was perfection...
   

   Is this helpful?

   Report
9. J

   Jennifer

   New York City

   1 review

   5.0

   1 review

   Dined on 14 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to celebrate our anniversary and were met with the most pleasant surprise. Not only was our server top notch, he was the nicest person. The food was delicious and overall, we had a great time.
   

   Is this helpful?

   Report
10. J

    Jessica

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on 12 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always enjoy this establishment. Great menu, varied, and delicious.
    

    Is this helpful?

    Report