NEAT: Bar · Food · Lounge

Review summary

1. b

   brigid

   San Francisco

   4 reviews

   2.0

   4 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 2

   They must have been understaffed as the service was terrible. Our server was great and very apologetic for the delay in getting our dinner. It was valentines’s day and they had a limited menu too so not sure what the issue was. They should have comped our drinks or one of our meals to compensate us for the long wait.
   

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2. KP

   KimP

   VIP

   London

   22 reviews

   4.0

   22 reviews

   Dined on 18 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We were immediately impressed when we walked into NEAT. The restaurant is part of a very nice string of stores with an extremely well-lit and well landscaped parking lot. The decor was really thoughtful and high-end. Each piece of artwork that was on the wall was beautifully framed and perfectly aligned. The colors in rich browns and black felt sophisticated and polished. The menu is forward thinking, with some fun new takes on classic dishes: we had wonderful hamburgers that were cooked perfectly, but they came on a brioche bun and there were about 20 different things that you could add in a make your own including a wonderful horseradish topping. There were a lot of other great things that you could add, such as avocado. The servers were super nice and friendly. The establishment was also extremely clean, as were the bathrooms. The manager is very accessible and came around to ask us how our meal was. Our servers checked on us several times to make sure we were ok, more than the average restaurant, and we appreciated it. The prices are extremely reasonable considering how upscale the meals and menu felt. I would definitely come back again and bring friends.
   

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3. E

   Elissa

   New York City

   1 review

   2.0

   1 review

   Dined on 18 January 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   We dined here for the first time on a Friday night. The food was good but the service was incredibly slow. They were not busy but it seemed they only had one server taking care of the entire restaurant. Judging by how long the food took, I’m guessing maybe the kitchen wasn’t adequately staffed either.
   

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4. E

   ELENA

   VIP

   Greater Boston

   3 reviews

   1.0

   3 reviews

   Dined on 11 January 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   Every tho no we ordered came out wrong. It was 3pm on a Saturday. We were the king table in the entire restaurant.
   

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5. h

   haley

   Charleston

   1 review

   4.0

   1 review

   Dined on 12 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Came for $6.99 burger night. Burger was great, especially for the price. The fries were a bit undercooked. Service was great; our waitress was very sweet and attentive. Probably our fault, but we chose to sit outside and the vibe was just very off. No music or anything.
   

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6. A

   Annie

   Richmond

   27 reviews

   5.0

   27 reviews

   Dined on 19 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Good food. A little dark. I had to use my phone’s flashlight to see the menu.
   

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7. E

   Elizabeth

   VIP

   Greater Boston

   23 reviews

   4.0

   23 reviews

   Dined on 14 September 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Went after wine tasting across the street with friends - knew this place was new from owners at Italian Grill where we often go - good selection, good happy hour pricing, nice/modern atmosphere. So much different than when it was the Irish bar. Everyone enjoyed their meal except one whose burger was overdone (but decided not to complain as they were busy with a large group). Would def go again and try their other offerings - friendly staff. They had someone playing keyboard/singing - he was hard to understand/hear as the keyboard was louder than he was but we enjoyed the meal and atmosphere overall.
   

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8. R

   Rose

   Tampa

   12 reviews

   5.0

   12 reviews

   Dined on 13 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love NEAT! Great food great atmosphere!! I will Be Back again and again
   

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9. V

   Vincent

   New York City

   7 reviews

   4.0

   7 reviews

   Dined on 30 August 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was delicious and the rib special was well worth it. Meat just fell off the bone. Service was a bit slow, but overall a nice time
   

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10. CK

    CherylK

    Southwest Florida

    17 reviews

    5.0

    17 reviews

    Dined on 30 August 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 4

    We absolutely love Neat SRQ and last night was no exception. As always the food was wonderful and a great value. In fact, we will be sad to see the summer specials end. Our biggest challenge last night was the service. We had the wrong beer brought to our table, we had to request silverware and we waited almost 45 minutes for our food. Thank goodness we were not in a hurry and were there to relax. It certainly will not deter us from going again!
    

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