Novelli at City Quays

Review summary

1. R

   Raymond

   N. Ireland

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We form an opinion of a restaurant by looking through the window or if possible a photo online .Has it got comfortable seating (not a hard wooden type seats) and here has it with a nice space between tables with white napkins provided also Christmes crackers too ,no glass breaking racket of loud music ,yes moderate background music which certainly isnt intrusive. Normal comfortable temperature. Very pleasant helpful courteous staff. Menu,could have a little more choice. This is a modern restaurant without fuss and last but not least washrooms as they should be ,pristene.
   

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2. A

   Allyson

   London

   2 reviews

   5.0

   2 reviews

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food, service and atmosphere overlooking the water.
   

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3. R

   Ramona

   N. Ireland

   3 reviews

   5.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The meal was lovely & great value only fault we had to ask for soup spoons also our bread rolls were frozen
   

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4. T

   Trevor

   N. Ireland

   3 reviews

   1.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   No atmosphere given that its christmas. Even though I confirmed we had one coeliac when booking and again when ordering I still received wheaten bread. The cheese board was very poor with more ham than cheese. We were £20 over charged which I had to point out. Staff were not attentive throughout the meal and only remembered the xmas crackers after we had sat down. Everything we got was over priced Overall a very forgettable experience.
   

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5. M

   Martin

   Dublin

   1 review

   5.0

   1 review

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great spot for Dinner , nice ambience and great food . Friendly Waitress and very attentive. Great if you staying around the Titanic Center
   

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6. N

   Nicola

   VIP

   London

   1 review

   5.0

   1 review

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Definitely worth a visit. The food is excellent and good value.
   

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7. R

   Richard

   N. Ireland

   1 review

   5.0

   1 review

   Dined on 6 December 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food was really good but did not like the dessert.
   

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8. D

   David

   Edinburgh

   3 reviews

   3.0

   3 reviews

   Dined on 29 November 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Service slow. Staff pleasant. Food presentation poor. Lack of imagination. Quality of food average. Food and presentation did not match up to the restaurant’s own marketing. Disappointing.
   

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9. h

   hannah

   N. Ireland

   1 review

   5.0

   1 review

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I took my boyfriend here for his Birthday, i was a bit sceptical as it was under a hotel/connected. HOWEVER, it was the most amazing restaurant we have been too, the staff were outstanding and very quick with service. We Pre- Booked but ran a little late and they treated us no differently. The food was just delicious and amazing, we did the 2 course meal and we enjoyed every single moment of the food and staff. The environment was amazing. We didn't catch the names of the staff who helped us, the main manager himself was a star and also the young girl who served our drinks etc, blonde girl. Smile on her face every second of the night when serving. Worth the trip to the resturant and worth keeping the service charge on!
   

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10. D

    Donna

    N. Ireland

    1 review

    3.0

    1 review

    Dined on 16 November 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    Not enough staff working, no fault of the staff but of the venue in not booking enough staff to cope with the numbers of customers. Lots queueing and we had to ask about our main course which had been sitting out. No water offered to the table or brought. All the staff perfectly nice but hotel not scheduling enough staff and leaving those there at the deep end
    

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