NYnLON

Review summary

1. H

   Hollie

   Vancouver1 review

   5.0

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food and drinks, pleasant attentive staff, clean and tidy restaurant - would recommend
   

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2. C

   Cinzia

   London1 review

   3.0

   Dined on 31 December 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Sono gentili ma il servizio è molto lento. La sera di capodanno praticamente avevano finito tutto. Sono stati impreparati nonostante le prenotazioni.
   

   NYnLONResponded on 3 January 2025

   Dear Cinzia, We are sorry to hear about your disappointing experience at our restaurant. Please accept our sincerest apologies for falling short of your expectations. Providing exceptional dining experiences is a top priority for us, and it's disheartening to learn that we failed to meet this standard during your visit. Your feedback is invaluable to us, and we will be reviewing your comments with our culinary and service teams to address any areas needing improvement. We truly appreciate your candid feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable dining experience that reflects the high standards we strive to uphold. Best regards Tom Wong Restaurant Manager
   

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3. M

   Megan

   Los Angeles4 reviews

   2.0

   Dined on 25 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Ambience is pretty basic but our issue was with the service. Not at all attentive and felt like we were forgotten throughout meal. Totally underwhelmed. Would not recommend.
   

   NYnLONResponded on 27 December 2024

   Dear Megan, We are sorry to hear about your disappointing experience at our restaurant. Please accept our sincerest apologies for falling short of your expectations. Providing exceptional dining experiences is a top priority for us, and it's disheartening to learn that we failed to meet this standard during your visit. Your feedback is invaluable to us, and we will be reviewing your comments with our team to address any areas needing improvement. We truly appreciate your candid feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable dining experience that reflects the high standards we strive to uphold. Best regards Tom Wong Restaurant Manager
   

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4. C

   Cameron VIP

   Melbourne14 reviews

   2.0

   Dined on 25 December 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Christmas lunch. Turkey main meal was do dry it wasn’t eatable.
   

   NYnLONResponded on 27 December 2024

   Dear Cameron, We are sorry to hear about your disappointing experience at our restaurant. Please accept our sincerest apologies for falling short of your expectations in both food quality and service. Providing exceptional dining experiences is a top priority for us, and it's disheartening to learn that we failed to meet this standard during your visit. Your feedback is invaluable to us, and we will be reviewing your comments with our culinary and service teams to address any areas needing improvement. We truly appreciate your candid feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable dining experience that reflects the high standards we strive to uphold. Best regards Tom Wong Restaurant Manager
   

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5. N

   Nick

   Washington DC8 reviews

   3.0

   Dined on 28 October 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Just went in for early lunch. It was quiet without much atmosphere. We only wanted a light lunch which was just as well. These are definitely not New York portion sizes!
   

   NYnLONResponded on 1 November 2024

   Hi Nick, Thanks for your feedback on your visit to Nynlon! We're glad you stopped by for lunch, but we’re sorry to hear it didn’t meet your expectations for atmosphere and portion sizes. We appreciate your review and hope to provide a more satisfying experience on your next visit. Best regards, Tom Wong Restaurant Manager
   

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6. R

   Richard

   London46 reviews

   5.0

   Dined on 27 March 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience at this interesting restaurant with charming staff
   

   NYnLONResponded on 27 December 2024

   Dear Richard Thank you for sharing your wonderful experience! We are delighted to hear that you enjoyed your time at our restaurant and appreciated the charm of our staff. Your kind words mean a lot to us, and we hope to welcome you back soon for another delightful visit! Best regards Tom Wong Restaurant Manager
   

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7. OT

   OpenTable Diner

   London1 review

   5.0

   Dined on 8 March 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   The staff and service were great! Very friendly and attentive.
   

   NYnLONResponded on 19 March 2024

   Thank you for sharing your experience at NYnLON and we are glad that you enjoyed our friendly service. We hope to welcoming you back soon and stay tuned for our upcoming new menu launches!
   

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8. KR

   KrystynaR

   Gloucestershire2 reviews

   1.0

   Dined on 23 February 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Food was mediocre to say the least but the service was appalling Would not recommend this restaurant
   

   NYnLONResponded on 19 March 2024

   Dear KrystynaR We are sorry to hear about your disappointing experience at our restaurant. Please accept our sincerest apologies for falling short of your expectations in both food quality and service. Providing exceptional dining experiences is a top priority for us, and it's disheartening to learn that we failed to meet this standard during your visit. Your feedback is invaluable to us, and we will be reviewing your comments with our culinary and service teams to address any areas needing improvement. We truly appreciate your candid feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable dining experience that reflects the high standards we strive to uphold. Warm regards,
   

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9. KH

   KarenH VIP

   London6 reviews

   1.0

   Dined on 23 February 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Booked in advance but left waiting at the door for 5 minutes.One member of staff serving cocktails and no one else in sight so walked out.Reported experience to hotel reception who said manager would call.Still waiting for the call 5 days later.
   

   NYnLONResponded on 19 March 2024

   Dear KarenH Thank you for bringing your experience to our attention, and please accept our sincerest apologies for the inconvenience you encountered upon arrival and the delay in receiving a follow-up call. We strive to provide prompt and attentive service to all our guests, and it's disheartening to hear that we fell short of meeting your expectations on this occasion. Your feedback is invaluable to us, we apologize for the delay reaching out to you. Rest assured, we take your concerns seriously, and we will be investigating this matter further to ensure that appropriate actions will be taken. Best regards NYnLON Team
   

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10. DR

    DaveR

    London2 reviews

    5.0

    Dined on 21 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    There were three of us who took advantage of the lovely Manhattan Special - steak and chips plus glass of Merlot. Great value, so well cooked and quite substantial enough for a lunch. The staff were wonderful and so attentive. It was a really good time and would recommend to others.
    

    NYnLONResponded on 19 March 2024

    Dear DaveR Thank you for sharing your experience and we are glad that you enjoyed our Manhattan Lunch Set very much. We are revamping this lunch menu soon and please stay tuned for this new menu. We look forward to welcoming you back again soon. Best regards NYnLON Team
    

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