O-Ku - Charlotte

Review summary

1. C

   Chanel

   Washington DC

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff made my daughter’s 16th birthday so special. They even gave her a very nice birthday gift. The best sushi in Charlotte!
   

   O-Ku - CharlotteResponded today

   Hey Chanel! We had such a nice time celebrating Sweet Sixteen with y'all, and we are so glad she loved her gift! We look forward to seeing you again soon!
   

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2. KW

   KeyWestRegular

   Charlotte

   14 reviews

   5.0

   14 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Start to finish exceptional experience. Fantastic service and everything was delicious.
   

   O-Ku - CharlotteResponded 1 day ago

   Thanks for the five star review!
   

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3. C

   Chelsea

   Portland

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and amazing service. Our server Tony was phenomenal.
   

   O-Ku - CharlotteResponded today

   Hey Chelsea! Thanks for leaving us this wonderful review and for shouting out Tony's service - we agree! We think he's pretty phenomenal ourselves! We look forward to seeing you again soon.
   

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4. T

   Todd

   VIP

   Greece

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’d say that O-ku does live up to its reputation as being the top sushi in Charlotte largely due to freshness of food, outstanding ambiance and quality service. 2 caveats though, a few in our party were drinking and said the margaritas were super weak (while still being $15/each) and take note there isn’t much on the menu if you need a substantial dish to fill you up. Closest thing we found was chicken teriyaki with rice. It truly is a sushi restaurant NOT trying to be an all in one Asian restaurant with things like dumplings, Thai dishes, etc…
   

   O-Ku - CharlotteResponded 1 day ago

   Hey Todd! Thank you for taking the time to leave us this wonderful review! We are so glad to know that you think the food, ambiance, and service hold up to our highly regarded reputation of excellence. We can't wait to welcome you back again soon!
   

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5. M

   Megan

   VIP

   Charlotte

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was my friends birthday and the entire team at O-Ku made her feel extra special. The host, the busers, wait staff, etc everyone said happy birthday…it was even on the menu. And they brought a birthday dish that was delicious, South End Shrimp, order it!!! Also they were out of her favorite roll (potato roll) bc they have to roll it before shift it is so intricate, we were bummed but moved on everything was so good. Towards the end of the meal they brought out a potato roll they rolled especially for us! Amazing! I rarely give words reviews but Mayling and team were awesome. Thank you!!
   

   O-Ku - CharlotteResponded 2 days ago

   Megan! This review has us absolutely over the moon to be in receipt of! We are SO glad that your friend felt celebrated and that you both loved the food and Meiling's above and beyond service. We truly look forward to many more visits from you!
   

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6. E

   Ervon

   San Francisco

   5 reviews

   4.0

   5 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I’ve always enjoyed dining at O’Ku, but my recent visit left me a little disappointed. Everything about the experience was great overall—lovely atmosphere, attentive service, and quality food—but I was disheartened to discover that the best sushi roll, the Hot and Heavy, is no longer on the menu. I decided to try the Truffle Toro roll, and my date opted for the Mermaid Roll. While both were decent, they didn’t quite measure up to the bold flavors and balance of the Hot and Heavy. I really hope O’Ku considers bringing it back—it was truly a standout dish. We also shared the Southend Shrimp and a salad, which were both delicious. My date enjoyed a cocktail, and I had a refreshing ginger beer to round out the meal. O’Ku remains a solid choice for sushi in Charlotte, but the absence of the Hot and Heavy roll was definitely felt. Here’s hoping it makes a comeback!
   

   O-Ku - CharlotteResponded 3 days ago

   Hey Evron! Thanks for taking the time to leave us this wonderful, detailed review. We are so glad to know you enjoyed your experience, in spite of your favorite roll no longer being on the menu. We strive to keep a healthy rotation of menu items which highlight seasonal ingredients, but we will take your feedback to heart in terms of our next menu refresh! We hope to see you again soon!
   

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7. C

   Constance

   Charleston

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing Gluten Free experience! We had several rolls and the edamame. Highly recommend!!
   

   O-Ku - CharlotteResponded 3 days ago

   Hey Constance! Thank you for taking the time to leave this wonderful feedback! We are so glad you had an amazing gluten-free time! See you again soon!
   

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8. K

   Kristen

   Cincinnati

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again had the most fabulous experience at Oku. We have celebrated all our big events here, engagement, anniversaries and now my husbands 30th birthday where they went above and beyond making our experience out of this world. I’m so thankful for all the memories we’ve shared here, which is why we come back from Ohio every single year to enjoy their amazing hospitality and food. Thank you to Trey and all of the amazing team!
   

   O-Ku - CharlotteResponded 6 days ago

   Kristen & Tyler - we look forward to celebrating with you always, and are so glad to be at your service for special memory making for many years to come!
   

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9. D

   Dawn

   Charlotte

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   We asked for 2 seats at the sushi bar; I said in the notes on Open Table and called at 4:30 to confirm and was told that they make every attempt to honor requests. When we got there they tried to seat us at a table near the door. I again asked for the sushi bar and we waited another 30 minutes while only 3 people were seated there! Drink orders took forever and the food was disappointing.
   

   O-Ku - CharlotteResponded 6 days ago

   Hi Dawn - We're truly sorry to hear about your experience and apologize for the inconvenience you faced with the seating and service. We strive to accommodate all guest requests and understand how frustrating it must have been to wait longer than expected. Additionally, we’re sorry to hear that the drink service and food did not meet your expectations. We will address these concerns with our team to ensure improvements are made. We hope you’ll consider giving us another chance to provide a better experience in the future. If you'll consider another visit, I would love to personally assist with the reservation to ensure we really knock it out of the park for you. Please feel free to contact me directly. At Your Service, Lauren Bachar General Manager
   

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10. b

    barbara

    Fort Lauderdale

    5 reviews

    5.0

    5 reviews

    Dined on 21 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing food. Fantastic service. Always a treat to dine here.
    

    O-Ku - CharlotteResponded on 22 December 2024

    Hi Barbara! You are always a treat to take care of! We look forward to seeing you soon, thanks for leaving us this awesome review!
    

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