Oak Steakhouse - Charlotte

Review summary

1. B

   Brianna

   Las Vegas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The customer service was so amazing and you guys made my dad’s birthday really special!
   

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2. G

   George

   Charlotte

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   First time at Oak Steakhouse. Lovely inside, upscale decor. Service was impeccable, slow pace, never rushed. The food was good, presentation very nice. Good place for a special occasion.
   

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3. D

   Daniel

   Charlotte

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience. The service was spot on and we felt very welcome.
   

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4. SS

   SmokinStogies

   Charlotte

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an incredible experience at the Oak Steakhouse. The accommodations made for our delayed arrival and to sit at our favorite table were all met. Everyone was extremely attentive and friendly. We were treated like regulars. The food was delicious. The drinks were well made and all of our requests were met. The restaurant is beautiful and welcoming but elegant. Our server was Aaron and did a great job making sure we had everything we needed. Our experience was perfection. Any room for improvement could only be made on the dessert me in options. But the food, service, ambiance was all incredible.
   

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5. T

   Tommy

   Charlotte

   38 reviews

   4.0

   38 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food is always good and the service was great. A little disappointed that they were out of so many of the wines on their wine list without any backup options
   

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6. M

   Maranyelis

   Charlotte

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I went here for my husband birthday dinner and we had a great time. The food was great. The service was great. They made his birthday special, with a signed birthday card and a dessert.
   

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7. C

   Chris

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was our anniversary and the staff had a special table, personalized menus, and extra sides throughout the meal. It was topped off by a complimentary dessert and an unforgettable evening. The steak was one of the best that I’ve had. Kudos to everyone at the restaurant who served but also celebrated with us.
   

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8. D

   Douglas

   Houston

   8 reviews

   5.0

   8 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The quality often the food and expertise of the waitstaff were outstanding. The Oysters Rockefeller were the best we ever ate, the steaks were perfectly cooked and the sides were delicious. We were celebrating my wife’s birthday and entire restaurant personnel made her day feel very special.
   

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9. J

   Jessica

   Charleston

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Our food was served cold and the wait took a long time. Had to wait on drink refills, overall poor experience comparing what we are used to at the Charleston SC Oak
   

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10. B

    Bob

    Charlotte

    8 reviews

    2.0

    8 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 4

    Food was excellent. Really excellent. But the service was AWFUL. We waited more than an hour between appetizer and entrée. During that time, we are mostly ignored. When the entrees came out, the server called out the orders as if we were at Appleby’s (“8 ounce filet?”). We were offered desserts but after 2+ hours of mostly wishing our server would reappear, we declined. We SO wanted to enjoy the great food. But it really was spoiled.
    

    Oak Steakhouse - CharlotteResponded 3 days ago

    Thanks for visiting us at Oak Steakhouse - Charlotte. We're thrilled to hear that you enjoyed our food. We apologize for the long wait you experienced between appetizers and entrees and for any discomfort caused by the service. We understand that the experience was not up to our usual standards, and we appreciate your patience. Your feedback is invaluable to us, and we'll certainly use it to improve our service. We hope to have the opportunity to serve you again in the future.
    

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