Ocean Organic Farm and Distillery

Review summary

1. OT

   OpenTable Diner

   Washington DC

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   We waited two hours for food and our server was major attitude. The vibe of place was nice and they did comp us a round of drinks and a free dessert due to the wait - which oddly arrived before our meal. Also meal served in to go containers …
   

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2. M

   Miguel

   Sacramento

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great casual venue and you can’t beat the ambience and the chill factor! The sunset was epic from the hill. Definitely not a fine dining experience so don’t expect table cloths or glass ware. It’s a picnic table on the lawn with nice servers. The speed of the kitchen was slower than usual but it was busy and the server did warn us. Stick with the vodka cocktails. The gin cocktails are very small and truthfully not worth the risk. They are vodka distiller 1st and foremost so stick to vodka and don’t order beer because they will run out unexpectedly lol . The food was good as long as you go with the expectation of eating in picnic style setting were your food will come in cardboard boxes or in wooden board if you order the steak. Other than that enjoy the experience with an open mind and you will have a nice outing here!
   

   Ocean Organic Farm and DistilleryResponded today

   Aloha Miguel Thank you for the great description of our experience. We have a world class view, chef prepared farm fresh food, friendly team service, and World Class Spirits. I personally love the gin but that is up to each individual to decide. Our vodka is a super premium and our master distiller makes the smoothest vodka on the market. We are thrilled you enjoyed the outdoor dining. Our world class view is 100% part of the experience here on the farm and only a handful of items come with silverware and china because it doesn't make sense for our experience. We hope to see you again soon Mahalo
   

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3. c

   clark

   VIP

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The setting, food, music were fantastic. The server was good, albeit the food came very late as a result of too many reservations, and a late comment that food always takes 45 mins to get once ordered. It took over an hour. However, I would definitely go again and just order as soon as I sat down, or maybe call it in early.
   

   Ocean Organic Farm and DistilleryResponded today

   Aloha Thanks for your understanding. We did have a lot of reservations. The real issue is we had equipment issues in the kitchen that we couldn't have foreseen. We take responsibility for our equipment breakdown and we need to have a back up plan moving forward. A backup plan is already in play and we will not revisit this breakdown again. Food rarely takes 45 minutes to get to a guest and we are always working hard to get to zero times where things run long. I am glad to hear the food was great, you enjoyed our world class view, and amazing live entertainment. We look forward to seeing you again Mahalo
   

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4. H

   Heather

   VIP

   Denver

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   The views were amazing! The music was fun and entertaining. The food was good and it was a great family atmosphere. 
   

   Ocean Organic Farm and DistilleryResponded today

   Aloha Thanks for the kind words. We are lucky to have a world class view. We are thrilled you enjoyed our Day of Jazz and Blues lineup, chef prepared farm fresh food, and friendly team service. We hope to see you again soo Mahalo
   

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5. C

   Carter

   Hawaii

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   Never got my pizza. Waited three hours to find out they never made it and couldn’t get it. Pretty ridiculous. Been here before and it’s usually amazing. Tonight was a let down.
   

   Ocean Organic Farm and DistilleryResponded today

   Aloha We apologize we failed you. We have very high standards and an issue out of our control through us a curve ball. That's our responsibility and we apologize. I trust our team did everything they could do to make your night enjoyable. Our standard is to never let you leave hungry or feeling unappreciated. Sorry we didn't live up to our standards. I will PM you privately.
   

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6. K

   Kate

   VIP

   San Francisco

   12 reviews

   2.0

   12 reviews

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Come for the views and sunset, but don’t expect any level of quality service or to get any food or drinks within a reasonable amount of time (expect to wait 30 minutes or more for drinks and 60 minutes for food). The live music was good. The drinks were good, and food was decent. Our server was not particularly friendly, and was generally apathetic. We had to get a replacement for our dinner and we waited over an hour to get it, with no guarantee the manager would not charge us for a second one after the first was thrown away by the staff mid meal. The entire time we wanted to enjoy sunset and the live music was spent trying to flag down the staff and get the rest of our dinner and check up on why it was taking an hour. Apparently they had only two bartenders for the entire venue, which easily had hundreds of people. Not sure how understaffed the kitchen was, but it was very apparent. We were told they were busy and nothing could be done (seems a common issue there and no desire to fix it). This could’ve been a nice venue and experience but it was frustrating and heavily overpriced. Would not return, and would caution anyone going there as it is poorly run and very expensive.
   

   Ocean Organic Farm and DistilleryResponded today

   Aloha We had some mechanical issues and it's our responsibility not to have any issues. We have high standards and work tirelessly to share our piece of paradise with locals and tourists alike. I PM'd you and I am sorry we didn't handle things in ways that made you feel our Aloha. We take our shared experience to heart and with pride. We will work tirelessly not to let anyone down again. We don't accept the mind set that we can't overcome challenges. We clearly failed you tonight. I trust my team tried their best and tried to make your experience special in the face of challenges out of our control. We hope you give us another change and enjoy our Aloha in a future visit. Our apologies and we hope you don't carry this frustration with you in your New Year. Mahalo
   

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7. C

   Carol

   VIP

   Seattle

   15 reviews

   5.0

   15 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed fantastic burgers, and a variety of flatbreads and drinks - both with vodka and virgin. (The Green Harvest is our fav.) Everything was delicious! Staff was very pleasant and personable, and attentive without hovering. The view of sunset and the central valley is unbeatable. We love dining at Ocean Organic Farm and Distillery and will be back often.
   

   Ocean Organic Farm and DistilleryResponded 1 day ago

   Aloha Carol We are thrilled you enjoyed your visit. We work tirelessly to put together an entire experience on our farm featuring: 1. World Class Spirits 2. World Class Views 3. Chef prepared farm fresh food 4. Friendly Team service We look forward to seeing you again soon Mahalo
   

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8. K

   Kristen

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Visited for their food and cocktail pairing experiences - amazing. Stayed for the live music and beautiful sunset!
   

   Ocean Organic Farm and DistilleryResponded 1 day ago

   Aloha We are thrilled you enjoyed our Chef and Sommelier curated Upcountry pairing. Chef uses what is fresh on our farm and our islands. Then the Sommelier team pairs with our spirits, in a cocktail, or Maui based wine/beer. Its a labor of love. Its also great to hear you stayed for our live music. We are proud to feature musicians from our island. Our ownership team has really made it our focus to create and entire experience on the farm, not just a quick visit. We hope to see you again soon Mahalo
   

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9. O

   Odilia

   Hawaii

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent views and delicious food. Service was attentive and kind. I would go there again!
   

   Ocean Organic Farm and DistilleryResponded 1 day ago

   Aloha Odilia We are thrilled you enjoyed our farm and all it has to offer. You mentioned: 1. World Class View 2. Chef prepared farm fresh food 3. Friendly Team service We hope you visit again and sample our World Class Spirits. I shot you a private message Mahalo
   

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10. P

    Paula

    VIP

    Los Angeles

    13 reviews

    5.0

    13 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Beautiful outdoor setting. Great location for sunset. Food was delicious and service was friendly and fun. Will definitely go again, but will plan to arrive earlier to enjoy a tour and the grounds.
    

    Ocean Organic Farm and DistilleryResponded 3 days ago

    Aloha We have evolved into a full experience. We feature: 1. World Class Views 2. World Class Spirits 3. Chef Prepared Farm Fresh Foods 4. Friendly Team Service 5. A tasting experience 6. Live Music nightly and a Sunday, local non-profit fundraiser, music series 7. Chef and Sommelier curated Upcountry Food and Spirit/Wine pairings (Monday-Friday) 8. A fun Farm Store with lots of cool swag. We started with our founders dream and it has really turned into one of Maui's hidden gems. We look forward to serving you again soon. Mahalo
    

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