Orelle Birmingham

Review summary

1. J

   James

   Manchester

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had a fantastic evening! Food was delicious, atmosphere was amazing, good vibes and staff were attentive. Only criticism, the music was slightly too loud and I found it difficult to hear and understand the waiting staff and my husband - didn’t spoil my experience or evening
   

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2. J

   Jemima

   Birmingham

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The service from the staff was outstanding. Our server Michela was nice and welcoming, accommodating to our every need. The food was okay however I got the steak which was abit too chewy for my liking so definitely room for improvement. Overall the atmosphere was amazing.
   

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3. R

   Richard

   Birmingham

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great bar and restaurant, there isn't anything like it in Birmingham
   

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4. L

   Luigi

   Isle of Wight

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful location, tasty food, and good service. I would suggest to do chips enough for two if you order £118 beef. We had to order one extra which seemed a bit too much.
   

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   Orelle BirminghamResponded 3 days ago

   Dear Luigi, Thank you for your 5 star review, it means a lot to us all here at Orelle. I will pass on your comments regarding the cote de beouf to our Executive Chef. We look forward to welcoming you back soon. Kind Regards, Orelle Management
   

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5. C

   Christian

   Birmingham

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely meal as usual, great service and wonderful setting.
   

   Orelle BirminghamResponded 3 days ago

   Dear Christian, Thank you for your 5 star review. It truly means a lot and we hope to welcome you back soon. Kind Regards, Orelle Management
   

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6. V

   Vicki

   London

   2 reviews

   5.0

   2 reviews

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service and great view! Will definitely return.
   

   Orelle BirminghamResponded 3 days ago

   Dear Vicki, Thank you so much for the 5-star review! Looking forward seeing you here next time! Best, Orelle Management Team
   

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7. J

   Jeremy

   London

   5 reviews

   5.0

   5 reviews

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Have been several times this time the food and wine were excellent but our appetisers didn’t appear until we asked for them and then they came after we had finished our starters,
   

   Orelle BirminghamResponded 3 days ago

   Dear Jeremy, Thank you for your review. We are all delighted to hear you enjoyed your visit. Please accept our sincere apologies for the mix up on the appetisers. We look forward to welcoming you back soon. Kind Regards, Orelle Management
   

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8. K

   Kim

   London

   2 reviews

   5.0

   2 reviews

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely ladies luncheon made very special by such a fabulous venue. Excellent food and service. The views were to die for even on a grey and overcast day. There was no pressure to hurry our meal and we lingered for a few hours. I will definitely return at night to experience the ambience of dining overlooking the city!
   

   Orelle BirminghamResponded on 22 February 2025

   Dear Kim, Thank you for your review. We are delighted to hear you enjoyed your visit and we look forward to welcoming you back again soon for dinner. Kind Regards, Orelle Management
   

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9. B

   Brian

   Worcestershire

   2 reviews

   5.0

   2 reviews

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   A peaceful setting for a quiet lunch. The best of French cuisine beautifully presented. Friendly and attentive staff. Magnificent views over the city.
   

   Orelle BirminghamResponded on 22 February 2025

   Dear Brian, Thank you for your review. It was a pleasure hosting you for lunch and we hope to welcome you back again in the near future. Kind Regards, Orelle Management
   

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10. Z

    Zoran

    Birmingham

    4 reviews

    3.0

    4 reviews

    Dined on 19 February 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3

    The food was great, nothing really wrong with this aspect, but the whole evening was underwhelming, especially for a restaurant I had been looking forward to coming to and given its perceived high end status. It was a quite Wednesday night, perhaps that didn't help. Perhaps the eagerness of the staff, although generally very polite, to rush you with your menu choices wasn't best practice. What certainly didn't help was an ice bucket which was right next to our table but was in fact for a customer two tables away - perhaps I should have asked them to move it but it seemed pretty obvious to me that this isn't the norm and it just took us out of the evening every time the waiter came over to top up a glass two tables away. The fire alarm went off, because someone was apparently smoking in the toilet, but the staff initially appeared unfazed and didn't go out their way to reassure customers that all was ok. I perhaps will give it another go, but it is difficult to describe this underwhelming feeling and I guess I would have to put it down to the overall ambience of the restaurant, it just didn't do anything for us.
    

    Orelle BirminghamResponded 3 days ago

    Dear Zoran, Thank you for taking the time to leave a review. I am very sorry to hear your visit failed to live up to expectations, we pride ourselves on delivering excellent customer service and to hear we failed to do so is always saddening for the team. Regarding the fire alarm unfortunately as we are linked to the main building it was triggered in an office space and not in Orelle itself. We do hope that you will return to experience the high level of service that we have become known for. Kind Regards, Orelle Management
    

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